- State of Georgia (Fulton County, GA)
- Call Center Agent I Georgia - Fulton - Atlanta (https://careers.georgia.gov/jobs/64454/other-jobs-matching/location-only) New Hot Administrative & Operations ... serve Georgia Educators! TRS is currently hiring for the following position: Customer Care Agent ( Call Center ) Salary is low 40s **This is a hybrid remote… more
- Vaco (Atlanta, GA)
- …Firm in 2020. For more information, visit pivotpointconsulting.com. **Description:** The Level 1 Call Center Agent will be responsible to support customers ... from our 24x7 call center . This person must provide exceptional call center support. Customer Service and Communication skills are a must and critical to… more
- Molina Healthcare (Atlanta, GA)
- …help preserve service excellence through monitoring and assessing customer interactions of Call Center Associates; documenting agent performance strengths ... **KNOWLEDGE/SKILLS/ABILITIES** + Performs call monitoring and assessment of Call Center Associates for both inbound and outbound calls. + Participates in… more
- Frontdoor (Atlanta, GA)
- …access with minimum 4.6Mbps upload/download speeds + Ability to be on video call as required during working hours. Preferred Skills: + Highly skilled in mathematics ... Effective communication skills Essential Functions: + Ability to be on video call as required during working hours. **Other/State Specific** _This role pays between… more
- NCR VOYIX (Atlanta, GA)
- …of Duties: The L1 Support Agent will work in a fast-paced call center help desk environment providing technical hardware, software, and procedural support ... our customers' technology systems. Our customers are at the center of everything we do. Our mission is to...favorite around the corner. Job Description: SAS L1 Support Agent Location: Georgia, Virtual Requirements: Ability to obtain a… more
- Prime Therapeutics (Atlanta, GA)
- …demeanor and empathy + Ability to multitask + Detail oriented **Preferred Qualifications** + Call center experience + Call center experience in ... we make. **Job Posting Title** Bilingual Spanish Customer Service Agent - Starting at $18.50/hour - Remote **Job Description**...will be a part of our **100% remote Contact Center team** and responsible for answering and handling incoming… more
- Chick-fil-A (Atlanta, GA)
- …Systems; Business, Marketing Degree, or related field + 0-2+ years Help Desk/ Call Center experience + Customer service experience + Hospitality and/or ... it easy with care, Support Now is the place for you. The Agent , Support Now-Grand Opening/International is responsible for providing support for all technologies for… more
- The BLS Company (Fayetteville, GA)
- …over the phone. + Strong data entry skills with an eye for details. + Call center (inbound or outbound) and / or retail customer service experience. Employee ... hire Reservation Agents to be based at our Operations Center in FAYETTEVILLE, GA 30214 . Our history dates...include: + Processing reservations that are booked via phone call , email, online, and other systems. + Assisting clients… more
- The BLS Company (Fayetteville, GA)
- …over the phone. + Strong data entry skills with an eye for details. + Call center (inbound or outbound) and / or retail customer service experience. Employee ... hire Dispatch Agents to be based at our Operations Center in FAYETTEVILLE, GA 30214 . Our history dates...include: + Dispatching reservations that are booked via phone call , email, online, and other systems. + Assisting affiliates… more
- Chick-fil-A (Atlanta, GA)
- …Bachelor's Degree in business or other related fields + 0-2+ years Help Desk/ Call Center experience + Customer Service experience + Hospitality and/or ... Chick-fil-A restaurant experience, a plus + Fluent in English and Spanish + KCS Certified Minimum Years of Experience 0 Travel Requirements 10% Required Level of Education Associate's Degree Preferred Level of Education Bachelor's Degree Job FunctionHelp Desk… more
- State of Georgia (Fulton County, GA)
- …to contact center operations. Analyzes performance metrics such as call volume, response times, customer satisfaction, agent productivity, and abandonment ... Contact Center Analyst - State Based Exchange Georgia -...Up for Job Alerts Under broad supervision, the Contact Center Analyst is responsible for collecting, analyzing, and interpreting… more
- NCR Atleos (Atlanta, GA)
- …improvement in processes, technology, and service delivery. Develop monthly, quarterly, and annual call center goals and action plans. + **Innovation** : Stay ... + Advanced degree (MBA or equivalent) preferred. + Certified Call Center Manager (eg CCCM) or equivalent...management and regulatory bodies. + **Personal Attributes:** + Change agent who courageously stands up and takes action, shows… more
- Southern Company (Riverdale, GA)
- …highest degree of courtesy and professionalism to resolve customer issues with one call resolution. The incumbent is responsible for a high volume, fast paced, and ... agents. The incumbent will operate within a 24X7 operation of the contact center handling emergency and escalated calls from internal and external customers, 911,… more
- State of Georgia (Fulton County, GA)
- …man-made and natural emergencies. In addition, GEMA/HS employees are on 24-hour call statewide to assist local authorities when disaster strikes. The HSC will ... and information to the Georgia Information Sharing and Analysis Center (GISAC). Participating in the planning and coordination of...be sworn in as a Homeland Security Task Force Agent and must maintain this Agent status… more
- Fiserv (Atlanta, GA)
- …Partner Solutions programs including account related service support of newly signed agent partners. You are a quota-carrying, generator of sales revenue through the ... to have:** + 7+ years of experience working with agent networks or Independent Sales Organizations. + 2+ years...be conducted in person or through a secure video call . We won't ask you for sensitive information nor… more
- Verint Systems, Inc. (Atlanta, GA)
- …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... Duties and Essential Responsibilities:** + Create insights (CXSA, Hybrid, Scorecard, Agent Level Reporting, Dashboards, adhoc) which as requested by customers and… more
- CGI Technologies and Solutions, Inc. (Atlanta, GA)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- Intuit (Atlanta, GA)
- …Business Administration, or equivalent, combined with 5 years of workforce strategy in call center or back office operations. + Experience with Workforce ... volume. + Monitor intraday performance including case volume, average handle time , agent productivity, to provide key highlights to the managers and ensure adequate… more
- Sharecare (Atlanta, GA)
- …or disease conditions. The Certified Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with...sessions a plus + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency… more
- Fiserv (Atlanta, GA)
- …growth opportunities through upselling, cross selling and direct sales support of agent and ISO partners within the CardConnect channel, primarily aimed at achieving ... be conducted in person or through a secure video call . We won't ask you for sensitive information nor...scam, you should report it to your local FBI field office or to the FBI's Internet Crime Complaint Center… more