- Ralliant (Atlanta, GA)
- …verify calibration standards and escalate equipment issues to supervisors as needed. Field Support & Customer Service - Travel 100% of the time to customer ... Follow all safety guidelines, company SOPs, and calibration protocols. - Support quality assurance efforts, including audits, compliance reviews, and lean… more
- Skanska (Atlanta, GA)
- …a culture of safety. + 3+ years experience developing a culture of quality assurance and control. + 3+ years experience managing subcontractor relationships. ... society. Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer and Care for Life-are deeply engrained in how we work, which is… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- WSP USA (Atlanta, GA)
- **This Opportunity** WSP is currently initiating a search for a ** Quality Assurance Specialist (QAS)** . The chosen candidate can sit in **any of our offices in ... the USA** . The Quality Assurance Specialist is responsible for the...in the order entry process to review and identify quality -related items/requirements and verify that customer specific… more
- State of Georgia (Fulton County, GA)
- Quality Assurance Trainer - Toll Operations...in all areas and functions that pertain to the customer service department, the toll operations center ... Job Alerts Job Description, Responsibilities, Standards, and Qualifications The Quality Assurance Trainer will report to the...develop and revise training materials as needed for the customer service department, the toll operations center… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Optiv (Atlanta, GA)
- …Analysts to service customers. The Sr. QA Analyst will conduct thorough quality assurance reviews on alert tickets, ensuring they meet the highest standards ... will provide deep level analysis for client investigations utilizing customer provided data sources, audit, and monitoring tools at...posture of Optiv customers. **How you'll make an impact** Quality Assurance + High level professional writing… more
- Quality Technology Services, LLC (Fayetteville, GA)
- …do great things. **Who You Are & the Impact You Will Have:** The ** Quality Assurance Sr. Project Manager** (QAM, Data Center Construction), is primarily ... quality programs in alignment with the QTS Quality Assurance Program. The QAM (Data Center...this position is required by law due to federal customer contracts. **Other Key Skills:** + Experience with Procore… more
- Waystar (Atlanta, GA)
- …report and analyze employee performance metrics against departmental goals. . Conduct quality assurance reviews and provide coaching and corrective action plans. ... all employees within the operations organization. **WHAT YOU'LL DO** Quality and Assurance . Create and Implement... service oriented, self-confident, and dependable. . Excellent customer service skills. . Excellent communication skills… more
- Molina Healthcare (Atlanta, GA)
- …customers in reviewing scope and developing requirements and plans for testing / quality assurance for enterprise projects of considerable complexity. Works with ... for development teams through project testing as needed. * Provides excellent customer service to internal and external customers handling all aspects of client… more
- CVS Health (Fayetteville, GA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Chamblee, GA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- State of Georgia (Fulton County, GA)
- Customer Service Agent I Georgia - Fulton - Atlanta (https://ga.referrals.selectminds.com/jobs/72058/other-jobs-matching/location-only) Hot ... hours of 7:30 am-5:30 pm Essential Duties & Responsibilities + Provide exceptional customer service to active and retired members, beneficiaries, and the general… more
- CVS Health (Villa Rica, GA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CenterWell (Atlanta, GA)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Otsuka America Pharmaceutical Inc. (Atlanta, GA)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- Intuit (Atlanta, GA)
- …conversation intelligence, or performance strategy. **Qualifications** + Proven experience in Quality Assurance leadership, with strong focus on sales and ... Framework Development** + Own and evolve the sales and service QA strategy, integrating AI and human-led scoring to...customer experience. + Deep understanding of sales processes, quality frameworks, and customer experience drivers. +… more
- Waystar (Atlanta, GA)
- …solutions to recurring issues that affect our customer base + Assist in quality assurance , deployment, and preparation for new releases. + Expand your skill ... technologies, and client base. + Manage first level support for incoming customer inquiries and provide basic troubleshooting support in a timely and professional… more
- Datavant (Atlanta, GA)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company… more
- The Hertz Corporation (Atlanta, GA)
- …training content to standardize recovery execution across BPO sites. + Partner with Quality Assurance , Learning & Development, and CX Analytics teams to refine ... _We are seeking a dynamic and operationally strong leader managing our Service Recovery function for North America Customer Care. As the Manager of Service … more
