- Michaels (Washington, DC)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DC-GAINESVILLE, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Michaels (Washington, DC)
- …Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate ... Store - DC-LEESBURG, VA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading… more
- Amazon (Arlington, VA)
- …an experienced, data oriented, talented and highly motivated individual to drive Customer experience within the Finance Operations Global Accounts Receivable ... excellence and partnering with Amazon teams to positively impact customer experience . High focus on continuous improvement,...analytical field experience - 6+ years of experience in a Senior CX role, program manager… more
- Amazon (Arlington, VA)
- …Software Our goals include providing the best vendor experience , a rewarding Senior Customer Success Manager experience , and ultimately to enhance the ... strategic impact on customers and businesses? As a Senior Customer Success Manager with Amazon Vendor Services,...influencing growth across their businesses on Amazon.com and improving end- customer experience . You will provide data driven… more
- Amazon (Arlington, VA)
- …& Software Our goals include providing the best vendor experience , a rewarding Customer Success Manager experience , and ultimately to enhance the ... an immediate impact on customers and businesses? As a Customer Success Manager with Amazon Vendor Services,...and plans across their businesses on Amazon.com and improving end- customer experience . You will provide data driven… more
- Amazon (Arlington, VA)
- …several key programs and influence multiple cross-functional teams' roadmaps to drive customer experience improvements and defect elimination. You will be ... for CS operations globally. The role is centered on improving Amazon's customer experience by working on initiatives/programs centered around improving key… more
- FranklinCovey (Washington, DC)
- …+ FranklinCovey client admin or facilitator experience . + Sales or Customer Success Manager experience . Location-specific compensation: California - ... + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of experience ...others to accomplish significant results for the organization. + Experience in developing and executing customer success… more
- Amazon (Arlington, VA)
- …and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... ? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join...you from applying. Basic Qualifications - 5+ years of experience driving customer initiatives including 3+ years… more
- Amazon (Arlington, VA)
- …product, and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... ? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join...proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience … more
- Amazon (Arlington, VA)
- …product, and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... of experience driving technology initiatives including 2+ years of customer -facing experience delivering technology enabled transformations * Served in DoD… more
- Amazon (Arlington, VA)
- …product, and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector National… more
- SHINE Systems & Technologies (Reston, VA)
- SHINE Systems is hiring a Customer Relationship Manager (CRM) with Budget Analyst and/or Acquisition experience to work in support of a financial and ... is ideal for budget analysts and program analysts with federal acquisition program experience . The Customer Relationship Manager (CRM) will provide support,… more
- FranklinCovey (Washington, DC)
- …experience or certification. + Leadership experience + Sales or Customer Success Manager experience . Location-specific compensation: California - ... learn more, visit franklincovey.com . **Title:** Mid-Market Client Success Manager **Division & Department:** Enterprise Client Success **Status:** Full-Time Exempt… more
- Amazon (Arlington, VA)
- …product, and engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... of experience driving technology initiatives including 5+ years of customer -facing experience delivering technology enabled transformations - Experience … more
- Amazon (Arlington, VA)
- …join our growing UX Research team. This role is an opportunity to help reinvent the customer experience for AWS Systems Manager . This role will focus on ... operations on AWS, simplifying their initial setup and overall experience with AWS. AWS Systems Manager is...designers, product managers, and engineers to understand opportunities and customer connections for the Systems Manager product… more
- Lumen (Washington, DC)
- …(Word, PowerPoint, Excel). Also, strong understanding of telecommunications industry, products, and customer experience . The lead program manager will be ... and shape the future. **The Role** The Lead Program Manager will direct, coordinate, strategize, and own campaign development...development to reduce churn, reduce order cancels, and improve customer experience in the Mass Markets product… more
- Amazon (Arlington, VA)
- …candidate will have an impeccable focus and drive to constantly improve the customer experience . The System Engineering Manager will evaluate risks ... - 5+ years of leading technology teams as a information technology operations manager experience - 5+ years with video over IP technologies including SMPTE 2110,… more
- Wilson Language Training (Washington, DC)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience… more
- Amazon (Arlington, VA)
- Description The Senior Program Manager , Americas Customer Experience , is a core member of Amazon's Worldwide Customer Service organization. This team ... data into actionable user stories. Identify opportunities for improving the overall customer experience , focusing on processes and policies impacting customer… more
- Akina Pharmacy (Sterling, VA)
- …and Experience + A minimum of 2+ years of experience acting as a customer service manager + A minimum of 5+ years of experience in customer ... Akina Pharmacy Customer Service Manager Akina Pharmacy, a...any necessary technology or software (eQMS, EHR, etc.) + Customer Experience and Satisfaction: Oversee the management… more