- CyrusOne (Sterling, VA)
- …manage multiple concurrent priorities + Excellent time management skills + Demonstrates strong customer service skills and takes ownership of the customer ... Management support for certain key accounts to ensure successful service delivery. **Responsibilities:** Management of the Facilities + Employee Management… more
- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with customers and ... develop associated queue reports. + Triage cases/tickets. + Complete case management actions according to customer procedures...role from home/office while staying on task. + Perform customer service tasks (eg, answering telephone calls,… more
- Graybar (Sterling, VA)
- Make a difference. As a Customer Service Representative , you...Days** to spend time away from work or in case of an illness. + Rest and recharge during ... calls + Provide support on product selection and application + Coordinate customer service requests including order entry, pricing, expediting, billing, order… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …consumers who get their health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based ... **Job Description** The Case Analyst II plays a significant role on...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Merck (Washington, DC)
- …Management (BRM), Clinical Experience, Customer Engagement, Customer -Focused, Customer Relationship Management (CRM), Customer Service , Data ... a driven, customer -focused, and collaborative team. As an Oncology Sales Representative , you will be a key member engaging with customers to address identified… more
- Travelers Insurance Company (Springfield, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... Subrogation Unit. + Identifies and refers claims with Major Case Unit exposure to the manager. + Performs administrative...or a minimum of two years of work OR customer service related experience. + Demonstrated ownership… more
- Travelers Insurance Company (Springfield, VA)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more
- ABM Industries (Alexandria, VA)
- … Manager should possess the following skills, characteristics, and abilities: * Excellent customer service and sales skills. * Five years HVAC management related ... meeting departmental goals and objectives. As a senior company representative , the HVAC Service Manager often communicates...and provides technical support to field technicians to meet service demands and customer expectations. * Evaluates… more
- CACI International (Chantilly, VA)
- …Fulfillment and Service Catalog processes to meet evolving business and customer needs * Develop and maintain procedures, work instructions, and templates to ... Service Catalog/Request Fulfillment Management - Requirements Analyst Job...fulfillment of requests * Take corrective action based on customer feedback or dissatisfaction; ensure similar case … more
- Fedcap (Washington, DC)
- … customer 's skills, interests, and employment goals. + Partner closely with Case Managers and Employment Specialist to align customer readiness with employer ... + Conduct employer satisfaction check-ins and respond promptly to issues impacting customer retention or performance. + Collaborate with Case Managers to… more
- ABM Industries (Arlington, VA)
- …shift. Employee is further responsible for ensuring that productivity levels and customer service requirements are being met. **Specific Duties/Essential Job ... duties may be assigned) + Achieve operational performance and functional service activities. + Provide technical guidance, interpret policies and procedures, and… more
- National Reconnaissance Office (NRO) (Chantilly, VA)
- …responsibilities of the position may require NRO Contracting Officer Technical Representative (COTR) qualification within NRO policy-defined timelines. This is a ... on engineering, architecture or scientific problems, programs, and functions to a broad customer base + Develop and modify analytic models and methods to meet the… more
- CACI International (Washington, DC)
- Senior Paralegal Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: DOJ MBI Employee Type: Regular Percentage of Travel ... preparation for upcoming trials. This is an opportunity for you to provide case management and database maintenance assistance in a litigation support capacity. This… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …supervision to a Behavioral Health and Outpatient (BHOP) Team, while reviewing customer service and addressing concerns as they arise. Provides quality ... + Questions Job Announcement This position supports our Behavioral Health Outpatient & Case Management Services Division. You will work as part of and collaborate… more
- Service Source (Oakton, VA)
- …+ Ability to work independently and as part of a team. + Excellent customer service skills (virtually and face-to-face). Physical Demands The physical demands ... Complete accurate and timely monthly billing reports, participant reports, case notes, and other supporting documentation, meeting utilization expectations.… more
- Office of the Director of National Intelligence (Bethesda, MD)
- …experience demonstrating each of the four competencies (Attention to Detail, Customer Service , Oral Communication, and Problem Solving) Education: Degree ... Responsibilities Support the ODNI CIO in the development of an IT service catalog with reference architecture, provide broad technical guidance to staff; and,… more
- Office of the Director of National Intelligence (Bethesda, MD)
- …experience demonstrating each of the four competencies (Attention to Detail, Customer Service , Oral Communication, and Problem Solving). Desired Requirements: ... integration and interoperability of disparate capabilities developed by separate service providers. Oversees all end-user services, from hardware and software… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- Lumen (Washington, DC)
- …or reporting templates, and obtains feedback from all affected groups to meet customer requests + Interfaces with customers on service performance and assisting ... leadership and direction to ensure required actions are taken to meet customer requirements. **The Main Responsibilities** + Fulfills the contract's requirement for… more
- Architect of the Capitol (Washington, DC)
- …that maximize resource utilization and efficiency. Act as the authorized representative for the Chief Engineer in high-level meetings and technical discussions, ... Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability...must certify that you have registered with the Selective Service System. If you are exempt from registration under… more
