- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- IHG (Washington, DC)
- …to create a perfect atmosphere for guests and locals alike. **About the Front Desk Agent position** First impressions count. To get our guests' memorable ... to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel...work to a wide range of benefits designed to help you live your best work life - including… more
- IHG (Washington, DC)
- …of the world's business, cultural, social and political sectors. **About the Front Desk Agent position** First impressions count. To get our guests' memorable ... to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel...work to a wide range of benefits designed to help you live your best work life - including… more
- IHG (Alexandria, VA)
- …into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely on to handle ... concerns. + Be a trusted contact for all guests. Help them with anything from bill issues to local...have spent at least one year in a front desk or guest service position. + Strength - sometimes… more
- IHG (Alexandria, VA)
- …memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local ... that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts… more
- Marriott (Dulles, VA)
- …all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, ... forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of… more
- General Dynamics Information Technology (Washington, DC)
- …and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow ... Responsible for staff scheduling and coverage for the Service Desk hours 24/7/365 + Perform agent activities when necessary - handle customer calls/web submits +… more
- ICF (Reston, VA)
- Description ICF International is seeking a Manager, IT Service Desk , to work in our Corporate Information Technology (CIT) organization based in Reston, VA. ICF's ... a Tier 3 expert level analysis and technical support group on the Service Desk . This role will work with other technical teams throughout a global organization to… more
- Compass Group, North America (Arlington, VA)
- Eurest + We are hiring immediately for a full time GUEST SERVICES AGENT position. + Location: 1770 Crystal Drive, Arlington, VA 22202 Note: online applications ... rates may apply. Text STOP to opt out or HELP for help . Terms and conditions: http://olivia.paradox.ai/moSkg...Maintains adequate supplies and functional equipment at the Front Desk . + Performs any special assignment deemed by the… more
- Interactive Government Holdings, Inc. (Springfield, VA)
- …Contact clients via email/telephone within 24 hours of accepting case (Non- LOI or help desk cases) when additional information is required for TA request. After ... Clearances for USAR ACES Team members with the Trusted Agent , ensures information is transferred into Defense Enrollment Eligibility...Army Regulation (AR) 625-1. Initiate review, resolve or forward Help Desk cases to appropriate case manager… more
- Interactive Government Holdings, Inc. (Fort Belvoir, VA)
- …Contact clients via email/telephone within 24 hours of accepting case (Non- LOI or help desk cases) when additional information is required for TA request. After ... Army Regulation (AR) 625-1. Initiate review, resolve or forward Help Desk cases to appropriate case manager...to the refund and forwarding check to the appropriate agent . Provide guidance in navigating through Veteran Administration (VA),… more
- IntelliDyne (Falls Church, VA)
- …of 4+ years of experience in the IT field + Minimum of 3+ years of previous Help Desk experience + Minimum of 2+ years leading a team of employees + Active ... customer satisfaction + Run ticketing reports to determine monthly ticket numbers and agent performance + Provide technical support to end users on a variety of… more
- Serco (Arlington, VA)
- …as aSystems Engineer (Missile Acquisition) in Arlington, Virginia where you will help manage the development, production, and ship integration of systems into ... and researching and reporting Fleet issues, coordinating with the In-Service Engineering Agent (ISEA). **Qualifications** **To be successful in this role you will… more