- Bowman (Reston, VA)
- **Short Description** Bowman has an opportunity for a Helpdesk Technician I to join our team in Reston, VA. At Bowman, we believe in creating opportunities for ... vendors. **At the Operational and Company Level** + Monitor and respond to helpdesk tickets, emails, calls, and walk-ups. + Escalate unresolved issues to Tier… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming into ... the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call tracking software for every call answered. + Ability to provide Mobile Support, adding and deleting users to the client network as well as other AD HOC tasks. + Ability to… more
- TEKsystems (Washington, DC)
- …Desktop, Technical support, Hardware, Password reset, Vpn, Remote support, Helpdesk troubleshooting, Software Support, Support desk, problem resolving, user ... desk,Troubleshooting,Customer service,Service desk,Phone support,Support,Windows,Ticketing system,Desktop,Technical support,Hardware,Password reset,Vpn,Remote support, Helpdesk troubleshooting,Software Support,Support desk,problem r Additional Skills… more
- ABBTECH Professional Resources, Inc. (Vienna, VA)
- …Good communication and customer service skills Additional Information: + Experience with general IT helpdesk (Tier 1 or 2) would be a plus. + Availability to appear ... on the client site during standard business hours **Position Details:** + Pay Rate / Range: $40-$43 _The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position's… more
- Leidos (Reston, VA)
- …* Prior experience in a Network Operations Center environment or Tier 2/3 Helpdesk . * Cisco, Palo Alto and/or Juniper Tier 1 troubleshooting experience. * Experience ... with CMD/Terminal/PowerShell * Experience with RHEL Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems… more
- TEKsystems (Rockville, MD)
- …as the escalation line of support for complex IT support issues from helpdesk staff, employees, and team members -Monitors, manages, and tests desktop system backups ... -Processes new hires, employee changes, and separations including network and telephone account creations/modifications and coordination of equipment configuration and installation -Receives and tracks hardware assets according to policy and process equipment… more