- General Dynamics Information Technology (Washington, DC)
- …Obtain:** None **Public Trust/Other Required:** None **Job Family:** Business Operations **Skills:** Help Desk Support, IT Service Delivery,Technical ... IT Service Delivery solutions to SEC.** **We are currently seeking an IT Service Desk Support Lead to provide supervision and direction as needed to… more
- V2X (Springfield, VA)
- …have 4 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing technical ... Desk Specialists are the Tier 2 team members of an Information Technology ( IT ) Enterprise Service desk responsible for the IT -related service … more
- General Dynamics Information Technology (Falls Church, VA)
- … Desk **Skills:** End User Support,Group Problem Solving,Information Technology ( IT ) Services, IT Service Desk ,People Management **Certifications:** ... the latest technologies to advance the mission as an ** IT Service Desk Manager** with...Desk Manager** with GDIT. Your work in enterprise IT will help our clients overcome evolving… more
- General Dynamics Information Technology (Washington, DC)
- …**Job Family:** Business Operations **Skills:** Help Desk Operations,Information Technology ( IT ) Infrastructure, IT Help Desk **Experience:** 10 + ... first -time investors are turning to the markets to help pay for their homes, send their children to...single point of contact (POC) for support issues involving IT support, service desk and… more
- Koniag Government Services (Silver Spring, MD)
- …**Koniag Operations Services** , a Koniag Government Services company, is seeking an experienced IT Help Desk Specialist IV (Manager) to support **KOS** and ... limited to:** + Supervises the day-to-day operations of the help desk . Identifies, researches, and resolves complex...this contract. + 5 years of demonstrated experience managing Service Desk personnel experience in a similar… more
- Shuvel Digital (Washington, DC)
- … service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer (Junior) to join our team supporting ... Services (USCIS) in the delivery of their Information Technology ( IT ) systems, with a primary focus on the Verification...this contract. The Help Desk Engineer will troubleshoot issues to… more
- GovCIO (Chantilly, VA)
- **Overview** GovCIO is currently hiring for an IT Operations Staff Help Desk Tier I/II to troubleshoot, diagnose, and resolve a diverse range of IT ... onsite position. **Responsibilities** Operations Staff is a position where IT support and technology meet customer service ...can't do it alone. We need great people to help us do great things - for our customers,… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support,Information Technology ( IT ) Support ... **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help ...SERVICE DESK / HELP DESK ANALYST** with GDIT. A career in IT… more
- Armed Forces Benefit Association (Alexandria, VA)
- …our satellite office(s) once per workweek Education, Licensure, Certification, and Experience + Experience in help desk or service desk position or other ... issues and offer advice to solve them. An excellent service desk technician must have good technical...monitoring IT services + Respond to emergency IT service outages in accordance with business… more
- NuAxis Innovations (Washington, DC)
- **Support Center Analyst - IT Desk (DOI - CSC)** Location...would include: + Remote telephone based Call Center / Help Desk / Service ... this role. This position requires a high level of IT support knowledge, customer service experience, good...experience in an high volume enterprise level call center, help desk , or service … more
- General Dynamics Information Technology (Arlington, VA)
- …operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT:** ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help ...Desk Specialist** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter… more
- General Dynamics Information Technology (Washington, DC)
- …Family:** Information Systems Management **Skills:** Help Desk Management, Help Desk Support,Information Technology ( IT ) Support,People Management ... your opportunity to make a personal impact as the ** Help Desk Manager** providing IT ...improvement and managing 'shift left' activities; + Maintaining program service levels pertaining toresponse and resolution time frames; +… more
- NuAxis Innovations (Washington, DC)
- …later. + Required: One of the following. ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other IT industry certification. + Knowledge Requirements: ... ** Help Desk Specialist II** Location **Washington,...** Help Desk Specialist II** Location **Washington, DC** \# of...may require local travel + Intercept and manage customer IT service requests via telephone, fax, e-mail,… more
- General Dynamics Information Technology (Quantico, VA)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support, IT Help Desk ,Remedy Help Desk ... agencies operate. Our work depends on ** Help Desk Analyst Tier I** joining our IT ...ITD organization in Quantico, VA. The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2,000 personnel… more
- Excentium (Falls Church, VA)
- …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... Help Desk Technician Summary Title: Help...support for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- System One (Bethesda, MD)
- …Responsibilities: This role offers the opportunity to participate in the Management of a Federal IT Service Desk . We are seeking a highly skilled and ... motivated IT Service Desk Tower Lead...motivated IT Service Desk Tower...workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically,… more
- SOS International LLC (Reston, VA)
- **Overview** SOS International LLC (SOSi) is seeking a Service Desk Administrator in our Reston VA Headquarters. The Service Desk Administrator is ... contractors. This includes, but is not limited to, all Service Desk functions, AV/VTC support, maintaining laptop...Stay updated with industry trends and best practices in IT support and service management. **Minimum Requirements**… more
- Koniag Government Services (Washington, DC)
- …set up and functioning smoothly during meetings. In addition, you will assist with general IT help desk tasks, offering support to end-users and maintaining ... devices. + Document support activities and solutions in the IT service management system. + Support onboarding...**Qualifications:** + 3-5 years of experience in AV support, IT help desk or a… more
- Westat (Rockville, MD)
- …successfully complete a federal government background screening (eQIP). * Minimum 1-year customer service or Help Desk /call center experience. * Bilingual ... **27472BR** **Job Title:** Bilingual Help Desk Agent (Hourly) **Location:** MD...and skills:** * Associate's degree or higher in an IT -related or customer service field. * Entry… more
- Koniag Government Services (Chantilly, VA)
- …following ITIL best practices using Service Now and Salesforce. + Write all help desk workflows and configure the tool to those workflows and assets. + ... a Koniag Government Services company **,** is seeking a Help Desk Manager to support **KITS** and...people/processes are in place for every shift. + Monitor service desk queues and assign tickets to… more