- Dexian - DISYS (Washington, DC)
- PMS-ES Helpdesk/Systems Analyst Job Description Notes:Long-term/Multi-year contractHybrid, onsite 3 days a week in Navy Yard, DC Must be a US citizen.20-30% helpdesk ... dutiesWorking with a custom applicationGood communication skills, good customer service skillsThis person does system administration and account administration-troubleshooting… more
- MultiPlan (Rockville, MD)
- …Promptly triage and resolve escalated EDI issues called into the Multiplan Service Desk .* Independently build and manage the monitoring requirements of ... cost curve in healthcare for all. Our dedication to service excellence extends to all of our stakeholders -...few times a month. JOB SUMMARY: A Client Implementation Analyst is responsible for the electronic setup, testing and… more
- General Dynamics Information Technology (Washington, DC)
- …GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious clientele at ... of our nation's capital. As a Service Desk Technician / Help Desk Analyst... Service Desk Technician / Help Desk Analyst , you are the foundation of... DESK / HELP DESK ANALYST ** with GDIT. A career in IT … more
- Leidos (Washington, DC)
- …Leidos' Civilian Health Solutions Operation is seeking a dynamic, mission-centric hands-on **Senior** ** Service Desk Analyst (Tier 3 support)** to support a ... obtain a level 5 Public Trust clearance. As a Service Desk Analyst , you are...Bachelor's degree and 8+ years of experience supporting a service desk or IT support… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- …clearance to support a large project for a federal government client. The Service Desk Analyst will provide IT support via phone, email, and chat; our ... ** Service Desk Analyst ** **Category:**...** Service Desk Analyst ** **Category:** Service ...comprised of dynamic, passionate people with a focus customer service while providing IT support to diagnose,… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Help Desk Software,Help Desk Support, IT Service Desk **Certifications:** Security+, CE - ... operate. Our work depends on **Help Desk Analyst Tier I** joining our IT Technology... WILL MAKE AN IMPACT:** + Initiate and resolves service request/problem incidents + Track IT equipment… more
- CAI (Washington, DC)
- …Number** R3296 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide...IT end-user support including: + Utilize excellent customer service skills and exceed customers' expectations. + Interact via… more
- NuAxis Innovations (Reston, VA)
- …Resource application support experience preferred **Experience:** Two (2) + years' of customer service experience. Service desk or call center experience ... **Call Center Analyst - Finance Desk ** Location **Reston,...**1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... CACI Team is looking for a JuniorTier 2 Help Desk Analyst to fill a position in...to be completed by system users. + Improve current service desk processes and procedures and champion… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... and Android operating systems. As a Tier III Help Desk Analyst , you will serve as primary...will serve as primary technical resource and solution-provider for IT Customer Solutions (ITCS) and will interact with other… more
- CACI International (Chantilly, VA)
- Service Desk Technician (Business, clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support...procedures, incident management, communication skills, and an understanding of IT service management processes. Must be able… more
- Katmai (Fairfax, VA)
- …applications, database development, maintenance and technical application and Help Desk Support. **ESSENTIAL DUTIES & RESPONSIBILITIES** + Train staff members ... QUALIFICATIONS** + A Technical Degree with experience in Information Technology ( IT ), software design and development, or applicable training system experience. +… more
- SAIC (Quantico, VA)
- …and network interface devices. + In coordination with desk side support and service desk resource teams, provides IT technical support by assigning or ... Business Group of SAIC is seeking a Customer Support Analyst to support a transformational infrastructure program for DCSA....One IT ). **Job Description** + Supports customer service requests and IT service … more
- Koniag Government Services (Alexandria, VA)
- …system shall be used to log all inquiries. + Transfer issues to the DoD OIG IT help desk when appropriate. For issues that are unable to be resolved within ... Services company **,** is seeking a DAI Jr Financial Analyst with a Secret Clearance to support **KDS** and...time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2). The following… more
- Koniag Government Services (Alexandria, VA)
- …system shall be used to log all inquiries. + Transfer issues to the DoD OIG IT help desk when appropriate. For issues that are unable to be resolved within ... Services company **,** is seeking a DAI Sr Financial Analyst with a Secret Clearance to support **KDS** and...time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2). The following… more
- Koniag Government Services (Washington, DC)
- …"outside the box" to get things done as needed. + Experience working in an IT Service Desk environment helpful but not necessary. **Education:** + Bachelor's ... Koniag Government Services company, is seeking a Business System Analyst with a Secret Clearance to support KDS and...local NECs to facilitate resolution of issues. + Support service desk management by monitoring and managing… more
- CGI Technologies and Solutions, Inc. (Newington, VA)
- … operations and reports to the SITS. Responsibilities include compiling service desk reports, managing device inventory spreadsheets, facilitating intake/outtake ... **Management Analyst III (ERF/JCSU) - Top Secret Clearance Required**...Tracks various communications channels. * Proficient in Manage Engine service desk application. Hourly Rate: $35.64/hour CGI… more
- (ISC)2 (Alexandria, VA)
- …Position Summary The Enterprise Support Analyst collaborates with business and IT experts to ensure effective technology service delivery. This individual ... service improvement efforts, updates to documentation and the development of Service Desk support processes. + Provide technical support for special events… more
- Steampunk (Mclean, VA)
- …candidate will be responsible for managing the configuration and operation of our service desk , as well as other enterprise applications, while identifying ... leading cross-functional initiatives. + Experience with configuring and administering service desk platforms (eg, Freshservice, ServiceNow, Remedy) and/or… more
- CACI International (Springfield, VA)
- …the use of application software products and/or infrastructure components. + Engages other service desk resources or appropriate service resources to resolve ... Enterprise Monitoring Analyst Job Category: Information Technology Time Type: Full...+ Basic knowledge of ServiceNow, Windows Desktops, and other IT Service Management (ITSM) Systems + ITIL… more
