- V2X (Springfield, VA)
- …Qualifications Experience + Shall have 4 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated ... Desk Specialists are the Tier 2 team members of an Information Technology ( IT ) Enterprise Service desk responsible for the IT -related service … more
- General Dynamics Information Technology (Washington, DC)
- …leading daily operations. + Serves as a single point of contact (POC) for support issues involving IT support, service desk and desk side as well as IMAC ... individuals to join us as we bring our innovative IT Service Delivery solutions to SEC. Currently;...Delivery solutions to SEC. Currently; we are seeking an ** Service Desk Operations Manager.** The selected candidate… more
- General Dynamics Information Technology (Falls Church, VA)
- …Help Desk **Skills:** End User Support,Group Problem Solving,Information Technology ( IT ) Services, IT Service Desk ,People Management ... Secure and expertly apply the latest technologies to advance the mission as an ** IT Service Desk Manager** with GDIT. Your work in enterprise IT … more
- Tesla Laboratories. Inc. (Vienna, VA)
- …is on site in Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining ... electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are accurate… more
- Leidos (Washington, DC)
- …We are seeking a dynamic Service Desk Manager to join our IT Service Desk team. This pivotal role involves overseeing the accuracy, timeliness ... **Description** Leidos has an opening for a ** Service Desk Manager** . This opening...lieu of a degree + Prior Service Desk Leadership experience + A strong IT … more
- System One (Bethesda, MD)
- …Responsibilities: This role offers the opportunity to participate in the Management of a Federal IT Service Desk . We are seeking a highly skilled and ... motivated IT Service Desk Tower Lead to lead our IT support team. As the IT Service Desk Tower Lead, you will be responsible for overseeing… more
- Koniag Government Services (Silver Spring, MD)
- …duties being performed under this contract. + 5 years of demonstrated experience managing Service Desk personnel experience in a similar environment. + 3 years ... a Koniag Government Services company, is seeking an experienced IT Help Desk Specialist IV (Manager) to...of demonstrated experience performing the duties/responsibilities of Service Desk personnel in a similar environment.… more
- General Dynamics Information Technology (Washington, DC)
- …has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious clientele at the ... Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service ,Help Desk Support,Information Technology ( IT )...a ** SERVICE DESK / HELP DESK ANALYST** with GDIT. A career in IT… more
- General Dynamics Information Technology (Washington, DC)
- … IT Service Delivery solutions to SEC.** **We are currently seeking an IT Service Desk Support Lead to provide supervision and direction as needed ... **Public Trust/Other Required:** None **Job Family:** Business Operations **Skills:** Help Desk Support, IT Service Delivery,Technical Support **Experience:**… more
- American Bankers Association (Washington, DC)
- …Culture Award_ and _2024 Great Place to Work_ designation _!_ **Job Description:** ABA's Engineer, Service Desk is an IT Engineering role in support of the ... Service Desk that helps ensure proper computer and other accessory...requests and working with internal customers to support their IT needs. + Installing and connecting desktops and laptops… more
- Koniag Government Services (Vienna, VA)
- …Standard Operating Procedures (SOP) as they relate to the Service Desk as well as the IT Unit and support a standard SOP auditing process to ensure processes ... **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced Service Desk Lead with a Top-Secret Clearance to work 2nd shift (230pm-1030pm) in… more
- General Dynamics Information Technology (Arlington, VA)
- …capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR ... opportunity as a **Help Desk Specialist** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at… more
- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** Other **Job Family:** Information Systems Management **Skills:** Help Desk Management,Help Desk Support,Information Technology ( IT ) ... Manage** **r** Seize your opportunity to make a personal impact as the **Help Desk Manager** providing IT support services critical to the Legislative Branch of… more
- Shuvel Digital (Washington, DC)
- … service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer (Junior) to join our team supporting this ... Services (USCIS) in the delivery of their Information Technology ( IT ) systems, with a primary focus on the Verification...contract. The Help Desk Engineer will troubleshoot… more
- General Dynamics Information Technology (Quantico, VA)
- …Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support, IT Help Desk ,Remedy ... is currently pending funding. Our work depends on **Help Desk Analyst Tier I** joining our IT ...ITD organization in Quantico, VA. The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2,000 personnel… more
- GovCIO (Chantilly, VA)
- **Overview** GovCIO is currently hiring for an IT Operations Staff Help Desk Tier I/II to troubleshoot, diagnose, and resolve a diverse range of IT issues ... will be an onsite position. **Responsibilities** Operations Staff is a position where IT support and technology meet customer service excellence. A pivotal… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Service Desk Program Manager with a Top-Secret Clearance to support ... excellent communicator with management consulting skills and familiar with Service Desk operations to lead a team...Jira and Confluence systems (or similar) + Knowledge of IT service management (ITSM) frameworks and best… more
- Excentium (Falls Church, VA)
- …Specialists will provide support for incident resolution and requests reported to the service desk . + The Specialists are responsible for the initial assessment, ... and resolves incidents and requests; logs all incidents and requests; engages other service desk resources or appropriate service resources to resolve… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Yes **Job Description:** **General Dynamics IT ** is seeking an **Enterprise Service Desk Lead** to support large-scale migration and operations on a ... Required:** None **Job Family:** Business Operations **Skills:** Information Technology ( IT ) Services, IT Service Delivery,SIPRNET **Certifications:** ITIL… more
- ASM Research, An Accenture Federal Services Company (Fort Belvoir, VA)
- …completion; Bachelor's Degree preferred or equivalent relevant experience + 5 plus years in the IT Operational areas ( Service Desk , Operations, etc) + 3 plus ... calls as needed. + Assists with setting goals and objectives for the Service Desk Operations organization. + Facilitates the day to day management of customer… more