- Leidos (Rockville, MD)
- …Leidos' Civilian Health Solutions Operation is seeking a dynamic, mission-centric hands-on **Senior** ** Service Desk Analyst ( Tier 3 support)** to ... the ability to obtain a level 5 Public Trust clearance. As a Service Desk Analyst , you are expected to possess exceptional customer engagement,… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is currently hiring for a Senior Service Desk Analyst to provide Tier 3 Help Desk operations for a government enterprise ... and will be a fully on-site position. The Senior Service Desk Analyst provides technical...Experience + ServiceNow experience a plus + Experience with Tier 3 Help Desk Support + Strong… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst ** to support our DFC CFESS technical support program. ... **Job Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure… more
- ManTech (Herndon, VA)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Service Desk Senior Analyst ** to join our team in the ... of the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- General Dynamics Information Technology (Quantico, VA)
- …of the world's most complex technical challenges. The Navy **NCIS** team is searching for **Help Desk Analyst - Tier I** to join their program in **Quantico, ... Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk ...VA** . The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2,000 personnel… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... of our nation's capital. As a Service Desk Technician / Help Desk Analyst...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician.… more
- Robert Half Technology (Washington, DC)
- Description Robert Half is looking for a Help Desk Analyst II to join our team. If you have a can-do attitude and are looking to be part of a highly motivated ... team, this position is for you. Service Desk Analysts represent the ...end users. It is also required for this Help Desk Analyst position to know how the… more
- IT Concepts (Washington, DC)
- … Tier 2 Desktop Support Analyst to join our on-site IT Managed Service Desk team. The ideal candidate will have a strong background in desktop support, ... at the Department of Commerce. Key Responsibilities: + Provide exceptional Tier 2 desktop support to end-users, addressing hardware, software, and network-related… more
- Robert Half Technology (Washington, DC)
- Description We are in search of a Help Desk Analyst I to join our team in WASHINGTON, District of Columbia. In this role, you will be responsible for a variety ... 365, and Active Directory. Responsibilities: * Manage and track incidents and service requests via ServiceNow, escalating when necessary to ensure prompt service… more
- Koniag Government Services (Alexandria, VA)
- …support shall include issue detection and resolution prioritized by issue severity. + The Agency Tier 1 Help Desk is the primary point for issue management and ... Services company **,** is seeking a DAI Jr Financial Analyst with a Secret Clearance to support **KDS** and...time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2). The following… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …clearance + Current CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a ... to work in support of a federal help desk operations environment. The Customer Support Analyst ...fast-paced environment + Exceptional customer service skills with the ability to multitask + Excellent… more
- Koniag Government Services (Alexandria, VA)
- …support shall include issue detection and resolution prioritized by issue severity. The Agency Tier 1 Help Desk is the primary point for issue management and ... Koniag Government Services company, is seeking a Sr Financial Analyst -Contract Program Manager with a Secret Clearance to support...period of 30 days to ensure minimum disruption to service and to prevent degradation to work in progress.… more
- SHINE Systems & Technologies (Reston, VA)
- …with CI polygraph + Junior-mid level PeopleSoft Functional Financials experience + Ability to provide Tier 2-3 Service Desk support. + Ability to work in a ... is hiring a Customer Relationship Manager (CRM) with Budget Analyst and/or Acquisition experience to work in support of...fast-paced environment. + Outstanding customer service skills with the ability to multi-task + Outstanding… more
- Randstad US (Bethesda, MD)
- sap wfm analyst . + bethesda , maryland (remote) + posted 9 days ago **job details** summary + $90 - $100 per hour + contract + bachelor degree + category computer ... job summary: Randstad Federal is seeking an SAP WFM Analyst in support of a federal program at Navy...custom business solutions supporting SAP WFM module (in a Tier 3 environment) is preferred. + Demonstrated experience presenting… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... to confidently present recommendations to very senior leadership (eg, 3-star admirals, Tier 3 SES) as well as respectfully convey dissenting opinions based on… more
- Jacobs (Fort Belvoir, VA)
- …you can evolve, grow and succeed - today and into tomorrow._ **T** NOC personnel provide Tier I / II customer service support to the US ARMY INSCOM customers. ... including hot, dusty, cold, icy and windy climates. **Physical Requirements** + Sitting at desk . Phone use and PC or laptop. Filing required. May require lifting and… more
- CACI International (Chantilly, VA)
- …changing environment . Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred . Degree ... Integrated Service Center Account Manager Job Category: Information Technology...CompTia A. CompTia Server. CompTia Network. HDI Customer Help Desk Analyst . Microsoft Office Specialist -… more
- RTX Corporation (Springfield, VA)
- …with both short-term workarounds and long-term solutions + Responds to escalated service desk /team requests + Communicate effectively (in oral and written ... more secure world. Principal System Administrators, internally known as Principal Analyst , infrastructure Workplace Services, collaborate with a diverse team to… more