- The George Washington University (Washington, DC)
- …each of our team members to grow in their technology and career skills.This AV Technician , Tech Support Center position provides AV technology support in a call ... JOB OVERVIEW Job Description Summary: GW Information Technology (GW IT ) provides empowering tools and caring support for all...that include evening and/or weekend operation, and typically handles Tier I and Tier II requests by… more
- Amentum (Washington, DC)
- …your colleagues and look forward to supporting our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to ... Amentum is seeking ** Tier 2 ** ** IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members who… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician...the customer to ensure productivity and provide resolution to IT issues that the end-users may have with existing ... Travel: Local * * * As a **Deskside Support Technician ( Tier 2 ),** you will...support. + Performs advanced troubleshooting to isolate and diagnose IT problems on desktop equipment and peripherals, including software… more
- BigBear.ai (Tysons Corner, VA)
- Overview BigBear.ai is seeking a talented Helpdesk Technician - Tier 2 who can support the company's need to provision and deprovision accounts, setup and ... position will be at the forefront of all major IT Department initiatives, improvements, and modifications. As such it...technologies, systems, and processes. What you will do Provide Tier 2 helpdesk support for end-users Work… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician , Tier 2 Clearance: DOD Public Trust Status: Non-exempt Location: Onsite (Falls Church, VA) Compensation: $31.25 Responsibilities: + ... Serving as the initial point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems. Qualifications: +… more
- William C Brown Inc (Chantilly, VA)
- …through network modeling. Location:Chantilly, VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician will support the ... Tier II Technician EOE Statement We are...records are accurate, inventory. + Layer 1 and Layer 2 network experience. + Configure and troubleshoot layer 2… more
- Red River (Arlington, VA)
- …the user community into actionable IT support strategies. + Operate and maintain Tier 2 Tech Control Helpdesk functions in accordance with DISAC ... Advisory Board (CAB) within a Department of Defense (DoD) IT environment. This position requires a Bachelor's degree in...levels of management. + Proficiency in operating and maintaining Tier 2 Tech Control Helpdesk… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible for ensuring an...support for desktop/laptop computers and mobile devices + Providing IT customer technical support on Microsoft operating systems and… more
- Ankura (Washington, DC)
- …Overview: The Senior Service Desk Technician is responsible for ensuring consistent, world-class Tier 2 support of all Ankura end users. The Service Desk ... Technician will provide technical support and leadership to Tier 1 team members. + End user computer hardware...required on a limited basis. Responsibilities: + Provide remote Tier 2 support and utilize ticket tracking… more
- KeenLogic (Washington, DC)
- …experience supporting Mobile operating systems, ie iOS, Android + 3+ years' experience in a Tier 2 support role + 2 + years' experience supporting and ... will serve as primary technical resource and solution-provider for IT Customer Solutions (ITCS) and will interact with other...captured + Troubleshoot incidents that cannot be resolved by Tier 2 + Provide knowledge articles and… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with ... schedule installations and upgrades and maintains them in accordance with established IT policies and procedures. Monitors and tunes the system to achieve optimum… more
- GovCIO (Camp Springs, MD)
- …+ Wireless Services + Assist users with mobile communication devices. + Provide tier 2 support, including but not limited to hardware troubleshooting, OS ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite...proficiency + Understanding of security needs in a high tech environment + High attention to detail and organizational… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Devices,Technical Training **Certifications:** Security+, CE - CompTIA-Security+ CE **Experience:** 2 + years of related experience **US Citizenship Required:** Yes ... **Job Description:** ** IT SUPPORT ANALYST**...sanitizations. + Providing technical expertise in installing and troubleshooting Tier 1 support to the customer. Team is also… more
- Red River (Chantilly, VA)
- …responsible for handling technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible for ... We are looking for a Tier 1 Technician to join our...Position Tasks:** + Accept customer calls/alerts and escalate to Tier 2 team members as needed within… more
- SAIC (Sterling, VA)
- …SAIC is seeking a motivated, career and customer-oriented Full Stack Developer - Tech Lead to join our team and begin an exciting and challenging career. ... on-site work at test facilities as well as production environments approximately 2 days per week. **Responsibilities:** . Lead team organization and project… more
- CoreSite (Reston, VA)
- …quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs ... The VA1 Facilities and Data Center Technician IV must possess an expert level of...shift which requires the ability to regularly work from 2 :00 pm to 10:30 pm EST Tuesday to Saturday.… more
- NANA Regional Corporation (Arlington, VA)
- …and excellent retirement options. **Job Summary:** Suvi is looking for a Technician (Field Service Representative) to support our government client in Arlington, VA. ... classroom/desk-side assistance training environment. Help Desk Support + Provides Tier I and Tier II help desk...tools. + Completes root cause analysis and diagnostics for IT related problems and issues utilizing remedy or procedures… more
- Compass Group, North America (Mclean, VA)
- …systems have the latest firmware and software installed updating as necessary. + Assists Tier 2 with hardware swaps as needed (CHD/projectors). + Manages ITSM ... We are hiring immediately for a MULTIMEDIA AUDIO VISUAL TECHNICIAN position. + Location: Capital One, 1680 Capital One...other managed services. Job Summary Summary: As a Multimedia Technician , you will repair, maintain, upgrade and install AV… more
- Lockheed Martin (Arlington, VA)
- …the use of engineering drawings, schematics, specifications, technical guides and manufacturers' manuals\. Tier 1/ 2 IT Customer service in a high operations ... troubleshooting during operations to include working issues at the tier 1/ tier 2 system...DNS Domain expertise Device Firmware update installation and obsolescence IT cycle control\. Experience in configuration management \(CM\) database… more
- Red River (Arlington, VA)
- …have a proven track record of supervising tech control employees and maintaining Tier 2 Tech Control Helpdesk functions in accordance with DISAC ... switches, encryption devices, network operation consoles, and circuits. + Operate and maintain Tier 2 Tech Control Helpdesk functions, adhering to DISAC… more
