• Service Desk / Help Desk

    General Dynamics Information Technology (Washington, DC)
    …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to executive IT… more
    General Dynamics Information Technology (12/27/24)
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  • Help Desk Analyst (Remote)

    GovCIO (Washington, DC)
    **Overview** GovCIO is seeking a Help Desk Analyst to support the Identity and Access Management (IAM) Program with the Department of Veterans Affairs (VA). ... The Help Desk Analyst supports the IAM Operations and Maintenance team by providing Tier 3 Help Desk and troubleshooting support to end users of the… more
    GovCIO (01/28/25)
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  • NCIS Help Desk Analyst Tier…

    General Dynamics Information Technology (Quantico, VA)
    …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II** with GDIT. A career ... meaningful part in improving how agencies operate. Our work depends on a ** Help Desk Analyst Tier II** joining our IT Technology Development division within… more
    General Dynamics Information Technology (01/06/25)
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  • Tier 1 Help Desk Analyst

    Chenega Corporation (Arlington, VA)
    Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join our Talent Network Are you ready to enhance your skills and build your career in a ... Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret Clearance. Top… more
    Chenega Corporation (11/15/24)
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  • Help Desk Analyst

    CACI International (Arlington, VA)
    Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... system ever deployed!" The CACI Team is looking for a JuniorTier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide incident… more
    CACI International (01/30/25)
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  • Help Desk Analyst (JR)

    CACI International (Arlington, VA)
    Help Desk Analyst (JR) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... in the world! The CACI ISS Team is looking for a Junior Help Desk Analyst to fill a position in Northern Virginia. You will provide incident resolution… more
    CACI International (01/30/25)
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  • Help Desk Analyst

    CACI International (Reston, VA)
    Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular Percentage ... good communicator? Join our team as a Business Systems Analyst ! You will get to learn how the Federal...Maintain a working knowledge of customer systems and current Help Desk processes and procedures. * Provides… more
    CACI International (01/09/25)
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  • Tier III Help Desk Analyst

    KeenLogic (Washington, DC)
    KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will ... with Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst , you will serve as primary technical resource and solution-provider… more
    KeenLogic (01/24/25)
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  • Help Desk Technician

    General Dynamics Information Technology (Washington, DC)
    …attainment of customer service level agreements. HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a ... to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support,Microsoft… more
    General Dynamics Information Technology (12/05/24)
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  • Tier I Call Center Support Agent

    TekSynap (Silver Spring, MD)
    …must commit to being fully certified within 30 days of hire.) **Overview** We are seeking a Help Desk Analyst to join our team supporting the FDA IT BPA in ... routine hardware and software issues. + Research questions using the FDA Help Desk Knowledge Base, the FDA Intranet, and other available information resources. +… more
    TekSynap (01/08/25)
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  • Service Center Front Line Technician (Business)

    CACI International (Chantilly, VA)
    …storage **Preferred certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist - **What ... Level II - Security + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to… more
    CACI International (01/29/25)
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  • Junior Computer User Support Specialist (Remote)

    Koniag Government Services (Chantilly, VA)
    …Responsibilities & Duties may include, but are not limited to:** + HUD National Help Desk Tier1 Analyst : Provide technical support to customers for ... with difficult customers **The following skills and experience are preferred:** Prior Help Desk experience preferred, extensive knowledge of MS Office beyond… more
    Koniag Government Services (01/22/25)
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  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a ... exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the...and coordinate software training for employees, including user guides, help sheets, and FAQ lists. + Coordinates with hardware… more
    MPR Associates (12/10/24)
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  • Customer Support Analyst

    E-volve Technology Systems, Inc. (Reston, VA)
    …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate ... Customer Support Analyst Reston, VA 20190 Security Clearance Requirement: TS/SCI...CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced… more
    E-volve Technology Systems, Inc. (01/24/25)
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  • Deal Desk Analyst

    Confluent (Washington, DC)
    …team, you'll be amazed at the magnitude of your impact. We are looking for a Deal Desk Analyst to join our global team. Reporting to the Sr. AMER Deal Desk ... and feel energized to roll up their sleeves and help realize Confluent's enormous potential. Chart your own path...Deal desk Analyst will support Desk operations by reviewing quotes in Salesforce, ensuring compliance… more
    Confluent (12/10/24)
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  • Sr. Tier II DC- Pipeline

    SAIC (Washington, DC)
    …We are currently seeking a motivated, career and customer service oriented Sr. Tier II Help Desk Analyst to begin an exciting and challenging career with ... SAIC. In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations and upgrades to… more
    SAIC (01/22/25)
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  • Call Center Analyst - HR Desk

    NuAxis Innovations (Reston, VA)
    **Call Center Analyst - HR Desk ** Location **Reston, VA** \# of openings **5** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... are currently seeking a talented and motivated **Call Center Analyst - HR Desk ** for a Full-Time...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
    NuAxis Innovations (01/14/25)
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  • Research Analyst / Desk Officer

    Themis Insight (Mclean, VA)
    …Private, Civilian and Military expertise to every case. We are hiring a Research Analyst / Desk Officer to work in McLean, VA. Required: TS/SCI with a Polygraph ... areas of interest and initiate new research parameters + Help find solutions to complex problems, identifying new technical...field + 2+ years of experience as a Sponsor Desk Officer + Ability to understand/translate technical research needs… more
    Themis Insight (12/13/24)
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  • Tier 2 Service Desk Analyst

    GovCIO (Washington, DC)
    …to this job (https://careers-govcio.icims.com/jobs/5202/tier-2-service- desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential,...can't do it alone. We need great people to help us do great things - for our customers,… more
    GovCIO (12/12/24)
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  • Deals Desk Analyst

    Proofpoint (Washington, DC)
    …transaction. **What you bring to the team** + Experience in a Deal Desk , sales operations, functional sales support or order management teams is preferred; ... believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply...growth. We have 9 employee-led employee inclusion groups which help support both employees and our organization by providing… more
    Proofpoint (01/18/25)
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