- General Dynamics Information Technology (Washington, DC)
- …training opportunities + Promote teamwork and skill sharing between other groups and the Service Desk teams + Provide administrative and functional support ... Program Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful… more
- SAIC (Reston, VA)
- …mission excellence on programs of national importance. We are seeking a highly motivated Service Desk Lead to join our National Intelligence Program leading the ... Service Desk team as part of a...of managerial duties for employees supervised, including recruitment, salary administration , performance reviews, counseling and employee development + Ensure… more
- General Dynamics Information Technology (Washington, DC)
- …Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service ,Help Desk Support,Information ... to work one of these weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve...are a plus. + Prior experience with Office 365 administration and active directory a plus. Skills The ideal… more
- ASM Research, An Accenture Federal Services Company (Fort Belvoir, VA)
- …customer calls as needed. + Assists with setting goals and objectives for the Service Desk Operations organization. + Facilitates the day to day management of ... + 5 plus years in the IT Operational areas ( Service Desk , Operations, etc) + 3 plus...work with broad range of experience levels + Organized/strong administrative skills + Willingness to work overtime and varying… more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... Travel: Local * * * **The Opportunity:** The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT)… more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None ... Local * * * The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for...software). + Advanced experience with Active Directory management & administration + Knowledgeable of Problem Management best practice and… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors to… more
- Red River (Chantilly, VA)
- …a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a team ... at the Service Desk . This position will handle technical...the organization's perception with existing customers through exceptional customer service . **Primary Position Tasks:** + Email Administration … more
- NANA Regional Corporation (Herndon, VA)
- SUVI is seeking a Service Desk Led to provide Information Technology Support Services to support the mission of the Government. **Responsibilities** + Supervises ... the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical problems....problems. + Creates and manages escalation procedures and ensures service levels are maintained. + Documents, tracks, and monitors… more
- Insight Global (Washington, DC)
- Job Description Insight Global is looking for a Tier 1/Tier 2 Service Desk Specialist who has a TS/SCI to support a government customer in the Washington DC ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... a degree. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work...work with broad range of experience levels + Good administrative and organizational skills + Willingness to work overtime… more
- Epsilon, Inc (Quantico, VA)
- …Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average ... all hardware and software changes. + Use the Enterprise Service Desk system to create, modify, update,...in the Continuing Education (CE) program). + Experience with administration of either Google Apps for Government (GAFG) or… more
- Trace Systems Inc (Washington, DC)
- …contributing to the success of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak hours from 0600 - ... Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Join our dynamic team at Trace Systems as we seek a… more
- ProSphere Tek (Washington, DC)
- …tickets as necessary to the appropriate support teams. + Support program-level Service Desk functions to include evaluating, processing/resolving, and tracking ... **Overview** Planned Systems International, Inc (PSI) is seeking aHelp Desk Specialistto support our Government customer in Washington, DC for our DoS PHIMS… more
- CACI International (Arlington, VA)
- …**The Opportunity:** CACI is looking for a range of entry to SME-level Help Desk ( Service Desk ) Specialists to join our dynamic team supporting ... Help Desk Specialist Job Category: Information Technology Time Type:...services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem + Simulates… more
- CACI International (Springfield, VA)
- …and changing environment Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred Degree ... Integrated Service Center Account Manager Job Category: Information Technology...Security+ certification required 3+ year of experience in Help Desk support and/or system administration Proven experience… more
- Koniag Government Services (Washington, DC)
- …prepping and setting up computer hardware/peripherals for new users, working assigned Service Desk ticket queues for hardware/software issues. + Techs ... of prepping and setting up computer hardware/peripherals for new users; working assigned Service Desk ticket queues for hardware/software issues users have with… more
- Koniag Government Services (Washington, DC)
- …for firewalls, load balancers, servers, hubs As requested via Work Orders and Service Desk Tickets. + Integrate and deploy Government's on-premises office suite ... email and collaboration environments/shared workspace. + O&M System Administration and Virtualization Services such as: + Integrate, Operate,...cloud service providers facilities. + O&M Shared Service and Help Desk Services such as:… more
- General Dynamics Information Technology (Chantilly, VA)
- …Assists in the administration of e-mail systems. + Provides phone and help- desk support for local and off-site users. + Maintains current knowledge of relevant ... SUCCEED: Requires a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess appropriate and current DoD… more