- ERP International (Washington, DC)
- **Overview** **ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst** to support our DFC ... Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities...Pre-Screen + If selected, Interview with Hiring Manager and/or Technical Lead **Required Experience:** + 5 plus years of… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information Technology Join our Talent Network Are you ready to enhance your skills and build your career in a rapidly ... Integration, IT Operations Support, Software Development, and Program Management. Job Title: Tier 1 Help Desk Analyst Location:Arlington, VA Clearance… more
- Koniag Government Services (Washington, DC)
- …validity._ **Arlluk Technology Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS** and our government ... off, and more. Arlluk Technology Solutions is seeking a Tier 1 Network Administrator to monitor our...1 -2 years of experience in network administration or technical support + Basic knowledge of network protocols, devices,… more
- Leidos (Rockville, MD)
- …opportunity to make an impact? Leidos currently has an opening for a **Help Desk Analyst ( Tier 1 )** . This is an exciting opportunity to use your experience to ... Regulatory Commission (NRC)** . In this mission we provide Tier 1 Help Desk Support to the...support to our clients. **Primary Responsibilities** **:** + Provides Help/ Service Desk support to end users on a variety… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** SERVICE DESK SPECIALIST | TIER II...monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- NuAxis Innovations (Washington, DC)
- ** Tier II Service Desk Specialist** Location...technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets ... NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist** for a...1 employing Incident Management (IM), Knowledge Repository (KR), Service Request (SR), Problem Management (PM), and Service… more
- CACI International (Washington, DC)
- NOC Tier 1 - Network Operations Center Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... Our focus includes the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, activities associated… more
- Koniag Government Services (Washington, DC)
- …validity._ **Arlluk Technology Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS** and our government ... investigate and resolve complex network issues escalated from the Tier 1 team. The Tier ...written and verbal communication skills + Ability to analyze technical data, identify patterns, and provide solutions + Strong… more
- GovCIO (Washington, DC)
- … solutions in a clear and user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years' ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier -2- service -desk-analyst/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5202_… more
- TekSynap (Rockville, MD)
- **Responsibilities & Qualifications** The Tier I-NOC Technician provides Network Operations Center support and front-line communications, monitoring, support, ... and software issues. Serves as a direct point of contact for customer, service provider and internal staff interaction and provide support for network connectivity… more
- General Dynamics Information Technology (Quantico, VA)
- …potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities. **HOW OUR TIER 1 HELP DESK ANALYST WILL MAKE AN IMPACT:** + Initiate ... Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT...technical problems and answer queries by telephone or self- service ticket in support of internal and/or outside customer… more
- ManTech (Vienna, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Tier I Support Engineer Evenings** to join our team in **Tysons, VA.** The ** Tier I Support ... on-premises Cloud infrastructure. In this role, you will troubleshoot technical problems for customers with a mix of debugging,...not limited to:** + First contact for all Customer service requests - Answer phones, respond to chats and… more
- M. C. Dean (Washington, DC)
- …lives, and changing the world for the better. We are seeking a **Network Technical Specialist 1 ** to join our **Security and Electronic Systems (SES)** business ... role. + Manage physical security system support to meet service level agreements + Analyze physical security system performance...issues for physical security systems and networks + Provide Tier 3 support to the system administration team +… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …candidate will handle escalations from Tier 2 support and provide advanced technical management for our AIM as-a- service products. This role requires a ... ** Technical Ops Lead** **Category:** Business Consulting, Strategy and...acceptable. **Your future duties and responsibilities:** Handle escalations from Tier 2 support and provide advanced troubleshooting and resolution… more
- Ryder System (Washington, DC)
- … bulletins, infoCenter and other sources for training and development. + Mentor the Tier 1 call center team. Provide status updates, participate in other ... here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Maintenance Technical Support Coordinator IV position is responsible for taking… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- **Senior Technical Lead TS/SCI with Poly REQUIRED** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, District ... Type:** Full Time **Position Description:** CGI Federal is seeking a Senior Technical Lead responsible for guiding and overseeing the development and maintenance of… more
- Amentum (Arlington, VA)
- …changes to all applicable libraries. Requires a working knowledge of Naval Air Technical Data and Engineering Service Center (NATEC) website and/or Joint ... Knowledge Caching Server (JKCS). **Minimum Qualifications:** + Minimum of one ( 1 ) years' experience **in Naval Maintenance Technical library operations IAW the … more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- ** Technical Project Manager** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fairfax **Position ... **Employment Type:** Full Time **Position Description:** CGI is seeking a dynamic Technical Project Manager to support CGI Federal's Housing Sector in Fairfax, VA.… more
- MPR Associates (Alexandria, VA)
- …Analyst is expected to take ownership of user incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and software incidents, ... timely resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve… more