- HealthEdge Software Inc (Columbia, SC)
- …outcomes and the member experience. **What you will do** **:** + Intake customer service requests, product inquiries and system errors; resolve when possible ... work experience + Bachelor's Degree or equivalent experiencedemonstratingproject management and customer service skills in a technical environment + Experience… more
- Rocket Software (Columbia, SC)
- …through improving operational efficiencies, empowerment of staff, effectiveness of service delivery, and customer satisfaction and retention. **Essential ... performance indicators (KPIs) and progress toward revenue targets and objectives. + Customer Advocacy: Advocate for Rocket customers, ensuring they experience… more
- HealthEdge Software Inc (Columbia, SC)
- …it may facilitate improved patient outcomes and lower costs. + Exceptional customer service orientation + Technical documentation creation/updating. + Experience ... (SLA) times. + Act as an escalation point and advocate for critical customer issues, collaborating with...verbally and in writing. + Works closely with the customer through Service Desk or 1-800 numbers… more
- HealthEdge Software Inc (Columbia, SC)
- …delivery model.Youwill bea voiceof the customer , as well as a customer advocate , relaying thecustomer's experiences and feedback internally and deriving ... of contact fortheir assigned customers, working within a multidisciplinary, team-based customer delivery model. Reporting to theVPof Customer Operations,… more
- ManpowerGroup (Columbia, SC)
- …independently, prioritize effectively, and make sound decisions. + Excellent judgment, customer service , organizational, and presentation skills. + Strong oral ... clinical expertise, administrative policies, and established criteria to evaluate service requests, manage health interventions, and ensure members receive quality,… more
- US Tech Solutions (Columbia, SC)
- …prioritize effectively, and make sound decisions. Good judgment skills. Demonstrated customer service , organizational, and presentation skills. + Demonstrated ... office + Will provide equipment. Employee will have to have high-speed internet service that can be plugged directly into the computer. Employee must provide their… more
- UNUM (Columbia, SC)
- …a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - ... professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and… more
- UNUM (Columbia, SC)
- …to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's ... a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company -… more