- Subaru of America (Camden, NJ)
- …requires flexibility in scheduling. The Quality Coach will partner with a Customer Advocacy Manager for a quarter and then will rotate to the next team; ... standard quality tools and practices to evaluate Customer Advocacy customer interactions fairly...Listening sessions, as well as other Customer Advocacy Department (CAD) meetings where quality … more
- TD Bank (Mount Laurel, NJ)
- … Experience handles complaints (both Escalated and First Point of Contact) received from Customer Advocacy and Insights or supported business lines. These can be ... relevant experience **Preferred Skills:** + Multitasking/Analytical role + Good Customer Service experience background + Problem Resolution + Preferred Lending… more
- TD Bank (Mount Laurel, NJ)
- …connect our customers, communities and colleagues through communications, conversations and advocacy that enrich lives, drive business outcomes and enhance our brand ... diverse, heavily matrixed organization with competing priorities and audiences ** Customer Accountabilities:** + Understands key business partners' objectives, direction… more
- Educational Testing Service (Princeton, NJ)
- …including creative and brand, product and lifecycle marketing, and channel and customer acquisition. Across these areas, you must be rigorous in measuring results. ... This individual must be an owner and a "player coach " and be prepared to be a strategic leader...functions and channels + Ensure a high bar of quality and judgment that puts our best foot forward… more