- Wilson Language Training (Trenton, NJ)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... be a changemaker? Wilson Language training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team. The CSM will serve as the… more
- Trellix (Trenton, NJ)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... responsibly architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving … more
- Verint Systems, Inc. (Trenton, NJ)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that ... or equivalent experience + Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success + A strong sense of urgency to perform… more
- Verint Systems, Inc. (Trenton, NJ)
- …Job Function:** Verint's Experience Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position is responsible ... health of assigned accounts to ensure retention and renewal success as the advocate through the customer 's...renewal success as the advocate through the customer 's Verint Journey. The CSM is responsible for the… more
- Wolters Kluwer (Philadelphia, PA)
- …to deliver high quality and effective care. **ESSENTIAL DUTIES & RESPONSIBILITIES** The ** Customer Success Manager - National Accounts** plays a lead ... utilization across the CE product portfolio. He/she serves as the lead Customer Success representative for our select largest and most strategic accounts that… more
- Trellix (Trenton, NJ)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful ... delivery efficiency. Reporting to the Director of Customer Success Programs, the Technical Program Manager will manage all CS health programs with a focus on… more
- Teradata (Trenton, NJ)
- …assigned accounts where you will lead the development of a relevant and actionable customer success plan, and partner internally to ensure successful delivery of ... of experience on customer -facing roles (eg, pre-sales, strategic consulting, customer success role, etc.) with a strong exposure and knowledge of the… more
- HealthEdge Software Inc (Trenton, NJ)
- …part of ourClientOpreationsteam.In this role, you will develop a deep understanding of customer business models and become a subject matter expert in theday to ... outcomes and the member experience. **What you will do** **:** + Intake customer service requests, product inquiries and system errors; resolve when possible or… more
- FranklinCovey (Trenton, NJ)
- …experience + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California ... to develop the processes and tools needed for the customer success function and client engagement process...role + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of… more
- FranklinCovey (Trenton, NJ)
- …or consulting experience or certification. + Leadership experience + Sales or Customer Success Manager experience. Location-specific compensation: California ... and institutions. To learn more, visit franklincovey.com . **Title:** Enterprise Client Success Manager **Division & Department:** Enterprise Client Success … more
- Wolters Kluwer (Philadelphia, PA)
- …lines + Sr. CSS will be responsible for project planning, in conjunction with Customer Success Manager (report internally and externally on updates, identify ... and effective care. **Essential Duties and responsibilities** The Senior Customer Success Specialist is a key contributor...updated + In conjunction with Account Executive & Engagement Manager , Sr. CSS will be responsible for planning and… more
- Wolters Kluwer (Trenton, NJ)
- **Permanent remote role.** The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business ... orders set up in our system + Provide regular status updates to the customer for any pending projects/renewals + Expertly handle approximately 50-75 new emails daily… more
- RELX INC (Philadelphia, PA)
- …moving forward at the institution and transition the implementation plan to the Enterprise Customer Success Manager and into steady state for post ... to deliver successful product implementation services? Are you passionate about driving customer success and motivated by client satisfaction? About our Team… more
- Windstream Communications (Trenton, NJ)
- …management as needed. + Other duties assigned by management. + You will report to a Manager , Customer Success **Do You Have?** + High level of comfort ... and procedure **Even Better:** + Experience: 5+ years in account management, customer success , project management, or event management + Familiarity with… more
- Pearson (Trenton, NJ)
- …both current and potential clients. + **Onboarding and Training Support:** Collaborate with customer success teams to ensure that new customers are effectively ... ** Customer Marketing Manager ** - **K-12 Education**...continuous improvement. + **Cross-Functional Collaboration:** Work closely with sales, customer success , and product teams to ensure… more
- Goodwill Industries of Southern New Jersey and Phi (Bordentown, NJ)
- CUSTOMER SERVICE MANAGER Job Details Job Location Bordentown Store - Bordentown, NJ Salary Range $17.75 - $21.75 Hourly Description The Customer Service ... the sales floor and obtaining set sales goals. The Customer Service Manager directs all aspects relating...with others to achieve business outcomes-concerns with the team success as well as individual performance. + Communicate Effectively… more
- Bank of America (Pennington, NJ)
- Client Educational Content Project Manager - Risk Programs Customer Segment Consultant I Jacksonville, Florida;Hunt Valley, Maryland; Lincoln, Rhode Island; ... initiative within the enterprise strategy and performance goals for one of the Customer Segments (ie Retail, Preferred & Small Business). Provides support to senior… more
- American Airlines (Philadelphia, PA)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... effort by creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced dynamic environment and… more
- Rocket Software (Trenton, NJ)
- …truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Program Manager is a pivotal role responsible for managing the successful delivery of ... strategy to deliver tangible benefits and value. The Senior Program Manager will manage high-profile, cross-functional programs within a portfolio of initiatives,… more
- ARAMARK (Philadelphia, PA)
- …report KPIs and success measures of accounts and local restaurant partners. Manager will be expected to analyze and mine data and resources, including market ... **Local Partnerships Manager ** The marketing team at Aramark is charged...contracting support, vendor profile creation, training, digital platform maintenance, customer service/trouble shooting, and ensuring success for… more