- WM (Franklin, TN)
- …+ Meets or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and ... a plus!** **I. Job Summary** As a customer service representative (CSR), you will interact with WM Customers via...both independently and as a team to ensure exceeding call center 's standards + Balances team and… more
- TEKsystems (Nashville, TN)
- …calls related to hail damaged automobiles. + They will work in a high volume call center environment making and taking 100 -110 inbound calls from insurance ... auto industry would be ideal but this is NOT REQUIRED + Prior call center experience or retail customer service handling volume customers in time sensitive… more
- IQVIA (Nashville, TN)
- **Bi-lingual Pharmacy Support Call Center Representative ** _Contract Remote Role - Location (Open to Remote US)_ As the only global provider of commercial ... we are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative ** to join our team. In this position, you will… more
- IQVIA (Nashville, TN)
- …payment assistance solutions such as co-pay cards or vouchers. The **Patient Support Call Center Representative ** is primarily responsible for receiving ... **Experienced Patient Support Medical Claims Processing Representative ** _Contract Remote Role - Location (Open to...or other available means of contact to the Support Center + Requires the ability to recognize operational challenges… more
- Cardinal Health (Nashville, TN)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . **Qualifications:** + High school diploma, GED or ... experience, preferred + 2-4 years experience in high volume call center preferred where communication and active...answer, QA **Responsibilities in this Role:** The Customer Care Representative operates as a "Universal Agent", who is able… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... Responsible for routine/basic inbound call , outbound call , email, and web...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …and write in** **both English and Spanish** + **A minimum of two years call center customer service experience** + Oral and written communication skills ... Our Team** The Department of Labor (DOL) National Contact Center (NCC) directly supports all DOL's strategic goals by...**What is the position?** The Bilingual Spanish Customer Service Representative (CSR) plays a significant role on a fully… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... independently. Serves as a liaison with internal/external groups. . The VUMC Ingram Cancer Center is in need of a **Lead Administrative Assistant** to join the team!… more
- American Leak Detection, Inc (Nashville, TN)
- …and internal calls at a timely and accurate level while meeting or exceeding call center operational metrics. * Schedule customers with the correct technician(s) ... Position: We are looking for a self-starter customer service representative who will have a high level of customer...prioritize * Work under pressure * Perform in a call center environment utilizing telephony-related production tools… more
- Highmark Health (Nashville, TN)
- …None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or CERTIFICATIONS** ... hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center , answering customer inquiries. +… more
- AbbVie (Nashville, TN)
- …to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies ... to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call...pre- call plan using SMART objectives and execute post- call evaluation in order to continuously improve sales performance.… more
- Pearl Interactive Network (Nashville, TN)
- …School Diploma required, Associate or Bachelor's degree preferred. + 1+ years of call center experience. + Customer service and/or healthcare experience are a ... is sourcing Remote Customer Service Representatives.** The **Customer Service Representative ** will handle inquiries from members, providers, physicians, and… more
- Community Health Systems (Franklin, TN)
- …**PREFERRED** + One year customer service experience, preferably in a hospital or call center environment + Knowledge of medical terminology + Bi-lingual + ... perform each essential duty satisfactorily. The requirements listed below are representative of the education, experience, knowledge, skill, and/or ability required.… more
- Robert Half Office Team (Franklin, TN)
- …in answering inbound calls with professionalism and courtesy. * Prior experience in call center customer service is crucial. * Exceptional customer service ... offering a short term contract employment opportunity for a Customer Service Representative in Franklin, Tennessee. The successful candidate will be an integral part… more
- US Tech Solutions (Franklin, TN)
- …vendors is a plus. + Minimum of 1 year experience in a customer service or call center environment ( call center type environments preferred, if doctors ... office then anything below managing 75 calls/day would not translate to similar environment). + Must have effective and empathetic communication style in managing inbound calls and communications with clients and team members. + Computer experience is required… more
- CVS Health (Franklin, TN)
- …+ **Tuesday- Thursday in Franklin, TN office** + 1-3+ years customer service, call center environment; Required + Microsoft Office (Excel and Outlook) computer ... care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just… more
- HCA Healthcare (Nashville, TN)
- …you to be a part of our team. **Job Summary and Qualifications** The HR Service Center (HRSC) Director is responsible for ensuring Tier 1 and Tier 2 HR service ... representative tasks (eg, answering calls, transaction support) are completed...customer service representatives and supervisors + You will ensure call volumes are managed, and transactions are completed, timely… more
- Fresenius Medical Center (Columbia, TN)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... to ensure reliable and adequate coverage. . Position requires participation in on- call rotation, night, weekend, holiday or as defined by individual program needs.… more
- Fresenius Medical Center (Nashville, TN)
- …as they arrive are to be answered and addressed. If unable to receive call immediately due to direct patient care requirements, voicemail messages will be returned ... within two hours of call received to clinic. All voicemail calls are to...physical demands and work environment characteristics described here are representative of those an employee encounters while performing the… more
- Fresenius Medical Center (Franklin, TN)
- …confirming correct control substances delivered. + Mentor other staff as applicable. + On call services as required. + Review and comply with the Code of Business ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more