- Amazon (Herndon, VA)
- …customers achieve their full potential? Do you have the technical contact center background, customer experience , and skills necessary to help position ... job responsibilities * Leverage your deep expertise in the Contact Center and customer experience domain to advance adoption of AWS products in service… more
- Amazon (Herndon, VA)
- …strategic advisor to customers, helping them innovate and optimize their contact center and customer experience through adoption of the Connect ... enterprise sales, business development, and/or consulting with SaaS Contact Center and Customer Experience products. - 5+ years of business development,… more
- EchoStar (Gaithersburg, MD)
- …Any experience in training, in a contact center preferred + Experience with a Customer Service organization and/or contact center + Excellent ... improvement and drive consistent and meaningful improvements in the customer experience , ultimately ensuring that customer...business, analytics or related field. + 3+ years prior experience in a contact center … more
- Amazon (Arlington, VA)
- …for helping customers achieve their full potential? Do you have the business savvy, customer experience , contact center sales background, and skills ... Connect application. You will conduct in-depth analyses of the customer 's contact center operations and...Bachelors or equivalent experience Preferred Qualifications - Experience with Contact Center technology… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …school diploma/equivalent and 1-year general work experience in a call center or customer service-based environment. Knowledge of consumer lending, or new ... provides quality service to all members via the call center channel with a positive and helpful demeanor. The...Plans. + Non-Essential Duties: Other duties as assigned. Required Experience : Education and Experience : Bachelor's degree or… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates understanding of military culture and addresses ... (LCSW, LPC, LMFT) preferred + 1-2 years of relevant post-graduate work experience in counseling, social work, and mental health services. Prior experience… more
- Amazon (Herndon, VA)
- …workforce. Our Learning Experience team is seeking a Senior Manager, Learning Experience who is customer obsessed and believes there is always an opportunity ... current learning experience of your customers across the AWS Data Center organization and actively seek opportunity to improve and innovate. You'll manage teams… more
- CoreSite (Reston, VA)
- …all security systems and cameras as well as physical security of the data center . The position is responsible for customer support services, all onsite vendor ... leader in CoreSite's Operations team, the Manager - Data Center Operations is responsible for all operational aspects and...main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities will include wet… more
- Allied Universal (Woodbridge, VA)
- …and more for most full-time positions! Allied Universal(R) is hiring a Data Center Security Professional (Visa). The Data Center Security Professional and will ... hr** **Must have at least 2+ years of Data Center Security, Law Enforcement, Corrections, Military, or Critical Site...21+ years of age** **RESPONSIBILITIES:** + Provide professional level customer service to our clients by carrying out safety… more
- IntelliDyne (Falls Church, VA)
- …oversight for new hires + Coordinate with Management on leave scheduling of Call Center Team + Process customer orders, prepare correspondence, and fulfill ... Deputy Call Center Manager Location: Falls Church, VA Status: Exempt...providing Tier I IT leadership, network and first base contact support to our federal, active duty and contract… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …resolve customer issues efficiently and deliver a seamless customer experience . + Follow established contact center guidelines and protocols, ... in a virtual environment + Proven experience in a customer service or contact center environment, preferably handling policy-related inquiries. + Strong… more
- Amazon (Herndon, VA)
- …of the data center 's infrastructure. This team will ensure that the customer experience will be optimal and gratifying by way of consistency, reliability ... which they can invent and innovate to improve the experience for our customers. The Data Center ...defined service levels. If you are passionate about the customer experience ; you think and act globally;… more
- Transdev (New Carrollton, MD)
- …+ Bachelor's Degree preferred + 3+ years of supervisory experience + Customer service and Call center experience preferred + Motivated self-starter ... + Excellent verbal communication skills + 3+ years of call center experience preferred Physical Requirements: The essential functions of this position require… more
- Amazon (Herndon, VA)
- …* Meets/exceeds Amazon's leadership principles requirements for this role. * Keep the customer experience as the primary focus. About the team Diverse ... teams across the AWS Organization to plan and deliver customer capacity to the local data center ...delivered on time. Basic Qualifications - 2+ years of experience managing projects in a Data Center … more
- TekSynap (Andrews Air Force Base, MD)
- …facilities design. + Experience managing hardware configuration baselines + Experience with Data Center Strategy, Planning, and Roadmap maintenance + ... data protection and other guidelines where appropriate. **DESIRED QUALIFICATIONS** + Data Center Management Certification a plus + Experience or familiarity with… more
- Amazon (Herndon, VA)
- …project management and strong leadership skills. If you are passionate about the Customer Experience , think and act with a global perspective and have ... review, RFI support and coordination. - Central point of contact for multiple internal and external groups regarding electrical...using the Scrum methodology - 3 years of Data Center Design, Commissioning or Construction Experience Amazon… more
- Amazon (Sterling, VA)
- …quality and quantity of services being provided, and continuously strive to improve our Customer Experience About the team Amazon Web Services (AWS) is the ... and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are… more
- Amazon (Chantilly, VA)
- …responsible for continually communicating with the customer to provide an exceptional customer experience and drive data center up-time and availability. ... to own them to completion. The Generator Service Technician has safety, customer satisfaction, and business responsibilities within data center operations. The… more
- Iron Mountain (Washington, DC)
- …leading across matrixed teams applying various methodologies and strategies + Experience managing data center operational projects is essential. Additionally, ... benefits of renewable energy through unique green power contracting for data center services. We are seeking a high-performing Project Manager to join our… more
- TekSynap (Arlington, VA)
- …adherence and performance Dedicated Team Leads for each of the following areas:Data Center Operations 1. Data Center Operations 2. Wintel;iii. VMware / ... Unix / Linux; 2. Storage and backup; 3. Middleware;vii. Mainframe, andviii. Data Center Facilities Management. + Configure and manage all Data Center Management… more