- SAIC (Washington, DC)
- **Description** The Customer Experience Lead functions as the pivotal Voice of the Customer , with the primary mission of guaranteeing a superlative and ... consistently positive customer experience throughout all facets of the...Performance Work Statement (PWS). In this dynamic role, the lead will diligently oversee the adherence to Service Level… more
- Amazon (Washington, DC)
- …Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting ... customers - helping facilitate the delivery and return of customer orders. As a CXO Site Lead ,...where appropriate * Contribute to continuous improvement of the customer experience and operations by participating in… more
- Amazon (Washington, DC)
- …customer issues, where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in the development of ... availability Sunday-Thursday between 8:45am and 3:15pm._ As a Retail Lead Associate, you will be the face of Amazon...to be at the heart of where innovation meets customer obsession? Customer Experience Operations… more
- Amazon (Arlington, VA)
- …customer issues, where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in the development of ... availability Tuesday-Saturday between 8:45am and 3:15pm._ As a Retail Lead Associate, you will be the face of Amazon...to be at the heart of where innovation meets customer obsession? Customer Experience Operations… more
- ABM Industries (Washington, DC)
- …applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or supervisory experience + ... Any specific offer will vary based on the successful applicant's education, experience , skills, abilities, geographic location, and alignment with market data. You… more
- Bristol Myers Squibb (Washington, DC)
- …to prioritize accounts and develop strategies for key accounts. **-** Ensure continues customer experience improvement **-** Lead financial and program ... **-** Ability to coach TASs in core competencies: (eg, scientific agility, customer experience , patient centricity and mindset, digital agility, analytical… more
- Department of State - Agency Wide (Washington, DC)
- …with regards to cutting‑edge technology and strategic planning, and serves as the Division's Customer Experience (CX) Lead on Public Diplomacy (PD) interests ... and outside of the Department. Responsibilities Provides insight and advice on Customer Experience (CX) planning and implementation to generate increased… more
- Qualtrics (Washington, DC)
- …client account strategy + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty ... to deliver actionable, scalable recommendations that improve the end to end customer experience for customers + Develop critical customer relationship and… more
- Crate & Barrel (Mclean, VA)
- …for advancement on the sales team. A day in the life as a Team Leader, Customer Experience & Outreach + Lead designated functional team and manage associate ... mindset to join our team as a Team Leader, Customer Experience & Outreach Your upbeat attitude...of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals -… more
- Capital One (Mclean, VA)
- …tools + **Strategy** -Shape the strategy for Capital One's customer experience platform + **Horizontals** - Lead problem solving and seamless delivery ... domains, each responsible for a specific portion of the customer experience within Capital One's digital ecosystem.... experiences and deliver breakthrough business value + You'll lead a team that translates vision into strategic product… more
- Koniag Government Services (Washington, DC)
- …MS SharePoint, and MS Outlook, and; + Demonstrated customer service experience , and; + Demonstrated ability to lead , manage, assign, delegate, prioritize, ... Government Services company **,** is seeking an experienced, motivated, career and customer -oriented Team Leader with a Secret clearance to support Kadiak and our… more
- Capital One (Mclean, VA)
- …tools + **Strategy** - Shape the strategy for Capital One's customer experience platform + **Horizontals** - Lead problem solving and seamless delivery for ... yet complementary domains, each responsible for a specific portion of the customer experience within Capital One's digital ecosystem. Descriptions of each… more
- Capital One (Mclean, VA)
- …tools + **Strategy** - Shape the strategy for Capital One's customer experience platform + **Horizontals** - Lead problem solving and seamless delivery for ... complementary domains, each responsible for a specific portion of the customer experience within Capital One's digital ecosystem. Descriptions of each of these… more
- Capital One (Mclean, VA)
- …Insights & Analytics **Summary:** As a Sr. Business Manager on the Customer Experience Insights & Analytics team, you will lead a talented team that ... competitive benchmarking capabilities, charting a course to a best-in-class customer experience intelligence program. **General Responsibilities:** + Strategic… more
- Amazon (Arlington, VA)
- …address challenges, and to create innovative solutions. The ideal candidate will have customer facing experience , be a proven collaborator across internal and ... and understanding of AWS programs that can support achieving customer 's business outcomes. Negotiations: Experience with ...and managing and coordinating all of the internal and customer stakeholders. Key job responsibilities * Lead … more
- Burlington (Fairfax, VA)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- Capital One (Mclean, VA)
- Product Design Lead , Senior Manager (Card Segments Customer Management) We are currently seeking a Product Design Leader to lead our Card Segments ... have healthy financial futures. Furthermore, not only will you be impacting the daily experience of our cardholders, but you'll also be supporting some of the most… more
- TekSynap (Fort Belvoir, VA)
- …requires that the Contractor's Customer and Digital Workplace Services Task 7 Lead possess the following qualifications: + Experience leading customer ... this TO for NIPRNet, SIPRNet, and JWICS environments. + Experience leading and delivering IT services for DoD or...within this TO. **Overview** We are seeking a Enterprise Customer Services Lead to join our DTRA… more
- AAA Mid Atlantic (Seven Corners, VA)
- …a Staff Assistant/Team Lead , you will play a pivotal role in enhancing the customer experience and guiding a team to success. In addition to performing key ... Qualifications: + Sales Savvy: Required at least 3 years sales and customer service experience , with an ability to drive results and exceed expectations. +… more
- Amazon (Arlington, VA)
- …demonstrated ability to improve processes - Strong sales lead generation and customer lead management experience - Familiarity with event management or ... Description The AMER Production Coordinator provides customer -centric booking management, calendar, organizational, reporting, marketing efforts and administrative… more