- NVR (Reston, VA)
- …experience. Qualifications: + At least 2 years of IT experience. + Experience with a Help Desk technical support team. + Hardware experience with ... Help Desk Technician Job Category Information...great service and your problem-solving skills makes you a technical support mainstay. Primary Responsibilities: + Provide… more
- General Dynamics Information Technology (Chantilly, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk Support , Technical Support **Certifications:** Security ... And our work depends on a ** Help Desk Technician** joining our team to support ...completion of all tasks in assigned projects. + Provides technical support and troubleshooting to network, desktop,… more
- TekSynap (Washington, DC)
- …of customer satisfaction and timely resolution of issues. + Supervise help desk staff and provide guidance and support as needed. **REQUIRED QUALIFICATIONS** ... in the NMCI NGEN technical arena. + Proven experience in managing a help desk operation with a significant customer base (approximately 800 customers). +… more
- RightDirection Technology Solutions LLC (Washington, DC)
- … Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and support for incoming ... DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy Help Desk ... & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP ...Secret clearance + **Required Experience:** 5 years + **Required Technical Skills:** Help Desk Tier… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support ,Information Technology (IT) ... Service Desk Technician / Help Desk Analyst to provide world-class IT support ...contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as… more
- Chenega Corporation (Arlington, VA)
- …and reporting of all support requests. + Provide technical guidance and support to the Help Desk team, escalating complex issues as needed. + ... field preferred. + 3+ years of experience managing a technical support team. + Must meet DoD...best practices. + Experience with Jira help desk ticketing systems and remote support tools.… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service ... support for other IT service management functions. The Help Desk Support Techwill: +...to customer requirements + Provide expert and second tier technical support for the installation and repair… more
- TekSynap (Washington, DC)
- …incidents based on urgency and business impact, coordinating immediate action with Help Desk teams and other relevant departments. + **Coordination and ... ongoing improvement and future incident response efforts. + Ensure that Help Desk techniciansare maintainingaccurateand comprehensive records of all Help… more
- General Dynamics Information Technology (Washington, DC)
- …improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support the Department of Energy at our ... Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support ,Microsoft Office,Troubleshooting **Certifications:**...stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... the purpose of providing expert Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides … more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at ... in the heart of our nation's capital. As a Help Desk Technician, you are the foundation...MAKE AN IMPACT: + Providing a high level of technical support and service to our onsite… more
- TRIAEM, LLC (Silver Spring, MD)
- …and licenses. + Provide operational support in the absence of the Help Desk Team Leader, ensuring smooth day-to-day operations. + System Administration & ... Description TRIAEM is seeking a highly motivated and experienced Help Desk Specialist to join our team,...deliver effective solutions. Key Responsibilities + Incident Management & Technical Support : + Identify, research, and resolve… more
- Leidos (Chantilly, VA)
- … technical support specialists, overseeing the day-to-day operations of a help desk , ensuring timely and effective resolution of user issues by managing ... team in exceeding expectations + Monitor help desk performance metrics, analyze trends in user support...causes. + Develop partnerships with cross functional teams to help improve and shape how Technical Helpdesk… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA ....to reduce user problems. + Provide local and remote Technical Support Services for end user ... core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join..., Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Requisition Type: Pipeline Join our dynamic team ... Trace Systems as we seek a talented and cleared Help Desk Specialist to play a pivotal...must include at least two of the following areas: technical and user documentation, end-user training, network support… more
- TekSynap (Washington, DC)
- …system configurations. + Prepare and present regular reports on system performance and help desk activities. + Continuous Learning and Adaptability + Stay ... of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in… more
- Distributed Solutions Inc. (Reston, VA)
- …Experience: Required Experience: + Active TS/SCI with polygraph + Proven experience as a help desk technicianor other customer support role. + Tech savvy ... Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking Help Desk Technicians. DSI is a...Technician is responsible for providing professional and efficient helpdesk support . A strong customer service mindset is the key… more
- MPR Associates (Alexandria, VA)
- …one year of employment. Experience + Two or more years of related Service Desk technical and managerial experience in a Professional Services environment is ... firm, is actively seeking a capable and motivated Service Desk Manager to join our IT team. If you...MPR makes challenging projects successful, delivering safe and reliable technical solutions across the entire project or product life-cycle… more
- ProSphere Tek (Washington, DC)
- …or technical discipline is preferred. + Minimum of 4 years of previous Help Desk experience. + **Duty hours:** M-F 8:30am -5:00pm; then changing to shift ... **Overview** Planned Systems International, Inc (PSI) is seeking aHelp Desk Specialistto support our Government customer in Washington, DC for our DoS PHIMS… more