- Competitive Range Solutions, LLC (Arlington, VA)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist in ... effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to spearhead… more
- CACI International (Washington, DC)
- Lead NMCI Helpdesk Support/Systems Administrator Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... * * * CACI is seeking a NMCI Senior Helpdesk /Systems Administrator to support our government customer located in...**These Qualifications Would be Nice to Have:** + NMCI helpdesk experience **What We Can Offer You:** + We've… more
- Xerox (Washington, DC)
- Delivery Associate Helpdesk - Washington, DC **General Information** Press space or enter keys to toggle section visibility City Washington State/Province District ... software problems that cannot be resolved by Associate I helpdesk employees. + Identified as technical and client service...day to day procedural and technical direction to other helpdesk and field associates. + Develop a solution that… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in accordance with the AITP service list for the RNEC-NCR, including client… more
- TekSynap (Arlington, VA)
- …+ Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert knowledge in translating high ... Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team supporting DISA JSP… more
- Amazon (Arlington, VA)
- …Senior Program Manager to join the Global Real Estate and Facilities (GREF) Helpdesk team. The GREF organization is responsible for creating the spaces that inspire ... Strategic Operations & Execution: Design, implement, and continuously refine GREF Helpdesk processes across multiple channels and teams. Develop and maintain process… more
- Global Resource Solutions (Washington, DC)
- …motivated, detail orientated, and talented individual for the position of HSPD-12 Helpdesk - Customer Support. Job Description: Summary: The HSPD-12 Helpdesk - ... Customer Support shall provide support and assistance to all ICE PCIF managers and ICE PIV cardholders in the form of customer service, and shall serve as the subject matter expert on HSPD-12 and PACS related issues. Essential Duties & Responsibilities: .… more
- American Humane (Washington, DC)
- American Humane is seeking an experienced Helpdesk Specialist. This position will be hybrid out of our headquarters in Washington, DC and reports directly to the ... and inclusion in the workplace and the humane space. Job Details: + Title: Helpdesk Specialist + Type: Full-Time + Location: Hybrid in NW Washington DC +… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support services for approved desktop applications and Host Based Security System Services. Duties and Responsibilities: + Receive customer trouble tickets and service requests for… more
- Koniag Government Services (Arlington, VA)
- …Solutions, a Koniag Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to support KDS and ... our government customer in Arlington, VA. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** + Will be required to perform Touch Labor, fixes, configuration, troubleshoot issues and problems, install software for a variety… more
- Cayuse Holdings (Andrews AFB, MD)
- …missions, focused on minimizing risk through the delivery of quality outcomes. The Helpdesk Technician will support end users for the ANGRC IT Help Desk Support ... $65,000.00 - USD $70,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1877/ helpdesk -technician/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-MD-Andrews Airforce Base_ **ID** _102764_ **Category**… more
- ICF (Washington, DC)
- …ICF is currently seeking a Help Desk Support Specialis **t** to work on the OTIP/ORR Mission Support Project. The purpose of this project is to provide support to ... OTIP and ORR in meeting their mission goals. This support covers a variety of activities across multiple divisions within each federal program. The Help Desk Support Specialist will use his/her expertise to support help desk operations, generate report, and… more
- Leidos (Reston, VA)
- …This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is technical, customer oriented ... and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy. This individual should be detail oriented in order to capture customer inquiries… more
- Distributed Solutions Inc. (Reston, VA)
- …members and clients understand issues, opportunities, and proposed solutions. The Helpdesk Lead is responsible for providing professional and efficient helpdesk ... hands-on team lead will assist with the standardization of helpdesk services and procedures along with streamlining any discovered...a key role in the continued development of the Helpdesk team Job Requirements: + Develop and maintain a… more
- IT Concepts (Vienna, VA)
- …across both onsite and remote locations. This hybrid onsite role includes helpdesk support, IT systems administration, and strategic planning to enhance our ... move equipment weighing up to 30 pounds. + Minimum of 2 years in a helpdesk or technical support role. + Strong communication skills, both written and verbal, with… more
- Leidos (Washington, DC)
- …with the customer contractual Performance Work Statement and requirement documents + Provide helpdesk services and be the single point of contact for all Help desk ... Level Agreement) management experience + Team management skills leading helpdesk /service desk teams + Customer-service oriented with a problem-solving attitude… more
- Nelnet (Washington, DC)
- …preferred. **EXPERIENCE:** + 0-2 year of experience in a customer support or IT helpdesk environment. + Experience working with a ticketing or helpdesk system ... (preferred). **COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:** + Excellent verbal and written communication skills with a customer-focused attitude. + Basic understanding of software, hardware, and network troubleshooting. + Ability to quickly assess and resolve… more
- Leidos (Washington, DC)
- …an opportunity for an individual to serve as the Asset Manager on the Helpdesk team supporting our customer from our Downtown Washington, DC office. **Location: 100% ... DC** FTC prides itself in providing high-quality customer support. Part of the helpdesk support staff's job is interfacing with customers and leaving the customer… more
- Advantage SCI (Washington, DC)
- …and return to the government for destruction. * Coordinate with the ITSC Helpdesk trouble shooting HSPD-12 credentials to identify whether issues are related to ... are related to computer credentialing, refer the employee to the ITSC Helpdesk . * Operate and support CCure 9000 and PassagePoint Global experience applications.… more
- Public Consulting Group (Washington, DC)
- …administrators as needed + Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations + Ability to manage multiple projects and clients simultaneously ... to data or reporting requests, and evolve our services based on training and helpdesk feedback + Serve as a main point of contact internally for Regional Teams… more