- General Dynamics Information Technology (Falls Church, VA)
- …**Job Description:** Secure and expertly apply the latest technologies to advance the mission as an ** IT Service Desk Manager ** with GDIT. Your work in ... as you accelerate your career. At GDIT, people are our differentiator. As an IT Service Desk Manager supporting the Defense Health Agency (DHA) in… more
- General Dynamics Information Technology (Washington, DC)
- … IT Service Delivery solutions to SEC. Currently; we are seeking an ** Service Desk Operations Manager .** The selected candidate must a US Citizen ... operations. + Serves as a single point of contact (POC) for support issues involving IT support, service desk and desk side as well as IMAC and special… more
- Koniag Government Services (Silver Spring, MD)
- …**Koniag Operations Services** , a Koniag Government Services company, is seeking an experienced IT Help Desk Specialist IV ( Manager ) to support **KOS** and ... performed under this contract. + 5 years of demonstrated experience managing Service Desk personnel experience in a similar environment. + 3 years of… more
- Leidos (Washington, DC)
- **Description** Leidos has an opening for a ** Service Desk Manager ** . This opening is for an IT Services program supporting a federal client in the ... to the customer's information. We are seeking a dynamic Service Desk Manager to join our IT Service Desk team. This pivotal role involves… more
- System One (Bethesda, MD)
- Enterprise Service Desk Manager Arlington VA Must...the opportunity to participate in the Management of a Federal IT Service Desk . We are seeking ... a highly skilled and motivated IT Service Desk Tower Lead...request, problem, event, and risk management; + Manage all Service Desk supervisors, trainers, quality manager… more
- General Dynamics Information Technology (Washington, DC)
- … Manage** **r** Seize your opportunity to make a personal impact as the **Help Desk Manager ** providing IT support services critical to the Legislative ... and grow a rewarding career. At GDIT, people are our differentiator. As the Help Desk Manager supporting the US Senate Sergeant at Arms remotely and in… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Service Desk Program Manager with a Top-Secret Clearance to ... excellent communicator with management consulting skills and familiar with Service Desk operations to lead a team...Jira and Confluence systems (or similar) + Knowledge of IT service management (ITSM) frameworks and best… more
- ManTech (Washington, DC)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Manager - Tier 2** to join our ... team in Washington, DC. As a manager of Tier 2 services will provide second level...are not limited to:** + Manage the Tier 2 Service Desk Team across all shifts assigned… more
- V2X (Springfield, VA)
- …Qualifications Experience + Shall have 4 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated ... the Tier 2 team members of an Information Technology ( IT ) Enterprise Service desk responsible...as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk … more
- GovCIO (Washington, DC)
- …Manager . The Help Desk Manager will manage and lead the help desk teams and coordinates complex IT projects with multiple IT disciplines. Ensures ... + Bachelor's with 8+ years (or commensurate experience) + 8+ years leading help desk and service desk teams. Required Skills and Experience +… more
- SAIC (Adelphi, MD)
- **Description** SAIC is seeking a proven ** Service Desk Manager ** to join the **Army Research Laboratory (ARL) Information Technology ( IT ) ... Modernization** program and support the full range of Enterprise IT services to ARL's research mission. **This position is...staff, requires an innovative approach in the delivery of IT services in fulfilling the organization's mission. ARL is… more
- Koniag Government Services (Vienna, VA)
- …Interpret and apply Standard Operating Procedures (SOP) as they relate to the Service Desk as well as the IT Unit and support a standard SOP auditing process ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...a Koniag Government Services company, is seeking an experienced Service Desk Lead with a Top-Secret Clearance… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Yes **Job Description:** **General Dynamics IT ** is seeking an **Enterprise Service Desk Lead** to support large-scale migration and operations on a ... Required:** None **Job Family:** Business Operations **Skills:** Information Technology ( IT ) Services, IT Service Delivery,SIPRNET **Certifications:** ITIL… more
- William C Brown Inc (Bowie, MD)
- …year of Red Hat Enterprise Linux (RHEL) is highly desired. + Must be experience supporting IT Service Desk environment. + Demonstrable customer Service ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install and configure Apache webserver in Solaris10… more
- Koniag Government Services (Washington, DC)
- …printers, and mobile devices. + Document support activities and solutions in the IT service management system. + Support onboarding activities, such as setting ... ) mid-level customer-focused Audio and Video Technician / Help Desk Support professional to join our IT ...on both Windows and macOS platforms. + Familiarity with IT service management tools (eg, ServiceNow, Salesforce)… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Specialist - Tier 3** to join our team. This ... be based out of **Washington, DC** . As a manager of Tier 3 services will provide third level...to:** + Oversee the performance of the Tier 3 service desk operations. + Responsible for providing… more
- Silver Diner Development, LLC (Bethesda, MD)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors… more
- IntelliDyne (Falls Church, VA)
- …+ 1+ years of experience in the IT field + Experience with IT and Help Desk technologies, to include Remedy, Heat, other ticketing systems, VPNs, ... Help Desk Technician - Tier 1 Clearance: Active DOD...procedures. + Coordinate and consult with Customer, Engineering, Deskside Manager and team members to meet customer requirements. +… more
- Leidos (Washington, DC)
- …In this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly of ... Leidos has a career opportunity for an upcoming **Help Desk Support Specialist** position. This position will be part...and status in incident database tools (ie BMC Remedy/Microsoft Service Manager ). + Install system wide software… more