- CACI International (Arlington, VA)
- ITSM Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel ... Type of Travel: Local * * * **The Opportunity:** CACI is seeking an ITSM Process Lead to drive the adoption and enhancement of IT Service Management ( ITSM )… more
- EM Key Solutions, Inc. (Washington, DC)
- …the T&E Team supporting the T&E PSB + Set the IT Service Management ( ITSM ) Practice strategy, lead tactical execution, and contribute as a thought leader ... and DevSecOps concepts + Experience defining and executing an IT Service Management ( ITSM ) program Clearance: A Public Trust or higher federal security clearance is… more
- Chenega Corporation (Springfield, VA)
- **Req ID:** 33814 **Summary** **IT Service Management Requirements Lead ** **Springfield, VA** Are you ready to enhance your skills and build your career in a rapidly ... working in the Federal marketplace. The **IT Service Management Requirements Lead ** oversees a small team to manage requirement gathering, process refinement,… more
- SAIC (Washington, DC)
- **Description** The Customer Experience Lead functions as the pivotal Voice of the Customer, with the primary mission of guaranteeing a superlative and consistently ... facets of the Performance Work Statement (PWS). In this dynamic role, the lead will diligently oversee the adherence to Service Level Agreements (SLAs), meticulously… more
- General Dynamics Information Technology (Fairfax, VA)
- …Services,Information Technology (IT) Infrastructure Engineering,Information Technology (IT) Solutions, ITSM ,Solution Architecture **Experience:** 15 + years of ... experience **Job Description:** Transform technology into opportunity as an Solutions Architect Lead with GDIT. A career as an Enterprise Solutions Architect Lead… more
- Nightwing (Sterling, VA)
- …getting them to see the value of their ServiceNow investment. Responsibilities include: * Lead & collaborate with customers in their efforts to take advantage of the ... ServiceNow platform to improve their ITSM and ITIL processes * Be a key member...overall engagement team focused on delivering customer outcomes * Lead customer design workshops * Guiding customers in defining… more
- Deloitte (Rosslyn, VA)
- …practices and a general understanding of the popular ServiceNow modules like SPM/ ITSM /CSM and Service Portal. The team Deloitte's Government and Public Services ... + 4+ years of ServiceNow Developer or Back End experience. + 4+ years of experience SPM/ ITSM /CSM and Service Portal modules. + Ability to be on site 100% of the time… more
- ManTech (Chantilly, VA)
- The Operations Lead will coordinate and manage all IT infrastructure activities at the Operations and Maintenance (O&M) level. The Operations Lead will oversee ... and the decommissioning of legacy infrastructure assets and applications. The Operations Lead will ensure the quality of delivered services by the associated O&M… more
- ManTech (Mclean, VA)
- **ManTech** is seeking a motivated, career and customer-oriented **Location Support Center (LSC) Lead ** to lead a team of IT support professionals responsible ... join our team in **Chantilly, Va** .. As LSC Lead , you will be a working lead ...certification + IAM III certification + Experience with ServiceNow ITSM & ITBM + Prior experience managing projects from… more
- Deloitte (Washington, DC)
- …technology who wants to work in a collaborative environment? As an experienced SAP BRIM Lead you will have the ability to share new ideas and collaborate on projects ... long-term, onsite client service delivery. Work you'll do/Responsibilities This is a lead role that will be supporting our external client's subscription business.… more
- NuAxis Innovations (Washington, DC)
- **Desktop Support Team Lead ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... NOW! We are currently seeking a talented and motivated **Desktop Support Team Lead ** for a Full-Time position. **Job Summary:** **Essential Functions:** + Some of… more
- SAIC (Reston, VA)
- …on programs of national importance. We are seeking a highly motivated Service Desk Lead to join our National Intelligence Program leading the Service Desk team as ... 15+ team members within various shifts. The service Desk Lead supervises the day-to-day activities of Service Desk who...+ 5+ years' experience in Service Delivery Management and ITSM + 8+ years' experience managing Service Desk teams… more
- Tau Six (Chantilly, VA)
- …to the US National Security market, has an immediate need for a DevOps Team Lead to oversee a small team of ServiceNow developers for a Department of Defense ... high-visibility DoD customer. We are seeking an experienced and results-driven DevOps Team Lead with a ServiceNow specialization to oversee and guide a team of… more
- CACI International (Chantilly, VA)
- MECM Engineering Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... looking for a skilled Microsoft Endpoint Configuration Manager (MECM, formerly SCCM) Engineering lead in support of the Department of the Air Force (DAF) Enterprise… more
- CACI International (Arlington, VA)
- TOC Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... seeking a Technical Operations Center (TOC) Service Desk Shift Lead to manage a team of technical agents that...experience with Automatic Call Distribution (ACD) system and ServiceNow ITSM ticketing system + Must be able to communicate… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …the expertise of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's executive support group. ... integration with a government multi-contractor team. The Primary Technical Control Facility Lead oversees the DoD Technical Control Facility, and it will manage… more
- SAIC (Washington, DC)
- …be able to manager a team of technicians including workload and performance. + The lead will be expected to manage schedules and coverage for the team. + Ability to ... detailed appropriately and dispositioned in a timely manner. + Lead junior, mid, and senior level techs, provide expertise...Familiarity with Service Now a plus; provide updates in ITSM system to document problem resolution progress and meet… more
- CACI International (Bethesda, MD)
- IT Program Lead Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel ... * CACI is currently looking for an IT Program Lead to plan, direct, and coordinate IT requirements and...Business Intelligence / Big Data / Data Science + ITSM + TS/SCI clearance with polygraph + Demonstrated (non-academic)… more
- TekSynap (Arlington, VA)
- …standards and best practices related to Information Management Operations and with ITSM best practices. + Knowledge in handling and managing incidents and service ... a Top Secret/SCI clearance **Overview** We are seeking a Primary Technical Control Facility Lead to join our team supporting DISA JSP ETM in Arlington, VA. TekSynap… more
- SAIC (Washington, DC)
- …be able to manager a team of technicians including workload and performance. + The lead will be expected to manage schedules and coverage for the team. + Ability to ... + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system to document problem resolution progress and meet SLAs. + Experience supporting… more