- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** Service Desk Analyst ** **Category:** Service Desk / End User Services **Main location:** United States, District of Columbia, Washington **Position ... TOP SECRET CLEARANCE IS REQUIRED CGI Federal is currently looking for a Service Desk Analyst with active Top-Secret clearance to support a large project… more
- CAI (Washington, DC)
- …Number** R3698 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... to solve requests. **Job Description** We are looking for a bilingual customer service -oriented ** Service Desk Analyst ** to provide Level 1 technical… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team in the ... the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds to… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to… more
- William C Brown Inc (Bowie, MD)
- …law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... and Android operating systems. As a Tier III Help Desk Analyst , you will serve as primary...technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for… more
- Carrington (Washington, DC)
- **Come join our amazing team and work remote!** The Treasury Wire Desk Analyst l will be responsible for assisting the Treasury department with its ongoing daily ... initiatives and projects, such as bank account management, banking service enhancements, system reconciliations, and system administration. Perform all duties… more
- Transportation Security Administration (Springfield, VA)
- …ensuring freedom of movement for people and commerce. Responsibilities This Program Analyst (Regional Desk Officer) position is located in Security Operations ... You must complete a favorable Background Investigation (BI). Selective Service registration is required. Must be able to obtain,...experience at the SV-F or GS-09 in the Federal service or equivalent experience in the private sector. Specialized… more
- CACI International (Ashburn, VA)
- Service Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... considered in lieu of degree) + Experience using a service desk ticketing system. + Experience providing...not). _Desired:_ + Experience or education with information systems analyst or business analyst work. + Experience… more
- CACI International (Chantilly, VA)
- Service Desk Technician (Business, clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support...CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance**… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are... Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid ... notifications and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as required. + Perform… more
- Koniag Government Services (Alexandria, VA)
- …a Koniag Government Services company **,** is seeking a DAI Jr Financial Analyst with a Secret Clearance to support **KDS** and our government customer in ... three weeks paid time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2). The following tasks serve to provide… more
- Koniag Government Services (Alexandria, VA)
- …a Koniag Government Services company **,** is seeking a DAI Sr Financial Analyst with a Secret Clearance to support **KDS** and our government customer in ... three weeks paid time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2). The following tasks serve to provide… more
- Axxum Technologies (Mclean, VA)
- … Analyst Responsibilities : + Provide effective front-line support leveraging service desk ticketing system, telephone, and email communications + Support ... the service desk shift lead in operational activities Interact with the government Program Manager for the service desk regarding operational issues +… more
- American Institutes for Research (Arlington, VA)
- …Information Technology (IT) team is seeking aSenior Business Process Analystfocused on IT Service Desk process improvements. This will be a hybrid role bridging ... dynamic by joining AIR as a **Senior Business Process Analyst ** . We hire talented and forward-thinking professionals to...experience leading or managing an IT Helpdesk or IT Service Desk . + Knowledge of contemporary information… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + ... to work in support of a federal help desk operations environment. The Customer Support Analyst ...Exceptional customer service skills with the ability to multitask + Excellent… more
- Tetrad Digital Integrity LLC (Washington, DC)
- …our customers from increasing threats and vulnerabilities in this digital age. The IT Service Management (ITSM) Analyst will be support the Chief IT Customer ... current state of IT services and support ongoing continual service improvement. Key focus areas for this role involve...various IT support systems such as ServiceNow/Remedy, SCCM, Help Desk ACD data, Active Directory, and various computing end… more
- (ISC)2 (Alexandria, VA)
- … service improvement efforts, updates to documentation and the development of Service Desk support processes. + Provide technical support for special events ... a rapport and build trust with stakeholders over time by delivering high-quality service outcomes. The Enterprise Support Analyst must also understand and work… more
- CGI Technologies and Solutions, Inc. (Newington, VA)
- …IT operations and reports to the SITS. Responsibilities include compiling service desk reports, managing device inventory spreadsheets, facilitating ... **Management Analyst III (ERF/JCSU) - Top Secret Clearance Required**...Tracks various communications channels. * Proficient in Manage Engine service desk application. Hourly Rate: $35.64/hour CGI… more
- Patriot Group International, Inc (Herndon, VA)
- Financial Analyst Position Type: Full-Time, Exempt Work Location: Herndon, VA Patriot Group International Inc. (PGI), voted #1 Best Place to Work by Virginia ... intelligence perspective. We are looking to hire a Financial Analyst to join our team in Herndon, VA. This...Requirements: + Must be able to work at a desk using computers and other typical office equipment for… more