- Leidos (Washington, DC)
- **Description** Leidos has an opening for a ** Service Desk Manager ** . This opening is for an IT Services program supporting a federal client in the ... meet eligibility requirements for access to the customer's information. We are seeking a dynamic Service Desk Manager to join our IT Service Desk … more
- System One (Bethesda, MD)
- Enterprise Service Desk Manager Arlington VA Must be US Citizen per client Responsibilities: This role offers the opportunity to participate in the ... include incident, request, problem, event, and risk management; + Manage all Service Desk supervisors, trainers, quality manager and workflow; + Ensure Queue… more
- General Dynamics Information Technology (Falls Church, VA)
- …Secure and expertly apply the latest technologies to advance the mission as an **IT Service Desk Manager ** with GDIT. Your work in enterprise IT will ... you accelerate your career. At GDIT, people are our differentiator. As an IT Service Desk Manager supporting the Defense Health Agency (DHA) in Falls Church,… more
- ManTech (Washington, DC)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Manager - Tier 2** to join our ... team in Washington, DC. As a manager of Tier 2 services will provide second level...are not limited to:** + Manage the Tier 2 Service Desk Team across all shifts assigned… more
- SAIC (Adelphi, MD)
- **Description** SAIC is seeking a proven ** Service Desk Manager ** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization** ... program and support the full range of Enterprise IT services to ARL's research mission. **This position is contingent upon contract award expected fall/winter 2024. The work is to be performed at the customer site in Adelphi, MD.** ARL's unique research… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager . GDIT is your place to make ... and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Service Desk Program Manager with a Top-Secret Clearance to ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...excellent communicator with management consulting skills and familiar with Service Desk operations to lead a team… more
- General Dynamics Information Technology (Washington, DC)
- …innovative IT Service Delivery solutions to SEC. Currently; we are seeking an ** Service Desk Operations Manager .** The selected candidate must a US ... as a single point of contact (POC) for support issues involving IT support, service desk and desk side as well as IMAC and special projects. Responsible… more
- General Dynamics Information Technology (Washington, DC)
- … Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager . GDIT is your place to make meaningful ... projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and… more
- Cayuse Holdings (Arlington, VA)
- …hours depending on needs to support 24/7/365 operations. **Reports to** **:** Program Manager , Service Desk Lead **Working Conditions** + Professional office ... Affairs, Bureau of Indian Education, among many more. **Primary Focus** The Service Desk Agent performs a variety of complex tasks, which include creating… more
- V2X (Springfield, VA)
- …(ITSM) software suites such as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk related duties and responsibilities. + ... integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our government customer… more
- General Dynamics Information Technology (Washington, DC)
- … Manage** **r** Seize your opportunity to make a personal impact as the **Help Desk Manager ** providing IT support services critical to the Legislative Branch of ... At GDIT, people are our differentiator. As the Help Desk Manager supporting the US Senate Sergeant...improvement and managing 'shift left' activities; + Maintaining program service levels pertaining toresponse and resolution time frames; +… more
- Marriott (Mclean, VA)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... Remotely?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily… more
- Encore (Lanham Seabrook, MD)
- Position Overview The Express Desk Manager (EDM) has overall responsibility for sales and event production on projects assigned specific to the Express Desk . ... development, on show site, and post-show activities. The Express Desk Manager must determine and manage within...3+ years of direct account/client management * Excellent customer service skills and the ability to work with cross-functional… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Help Desk Manager . The Help Desk Manager will manage and lead the help desk teams and coordinates ... + Bachelor's with 8+ years (or commensurate experience) + 8+ years leading help desk and service desk teams. Required Skills and Experience +… more
- Koniag Government Services (Silver Spring, MD)
- …duties being performed under this contract. + 5 years of demonstrated experience managing Service Desk personnel experience in a similar environment. + 3 years ... Government Services company, is seeking an experienced IT Help Desk Specialist IV ( Manager ) to support **KOS**...of demonstrated experience performing the duties/responsibilities of Service Desk personnel in a similar environment.… more
- Koniag Government Services (Vienna, VA)
- …its validity._ **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced Service Desk Lead with a Top-Secret Clearance to work 2nd shift ... spending accounts, paid holidays, three weeks paid time off, and more. The service desk lead is responsible for managing daily operations of the service … more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE...drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install and configure Apache webserver in Solaris10 ... (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The… more
- Koniag Government Services (Chantilly, VA)
- …its validity._ **Kadiak, LLC** a Koniag Government Services company **,** is seeking a Service Desk Analyst with a Top-Secret clearance to support **Kadiak** and ... with management consulting skills to provide Tier 1 and Tier 2 Service Desk functions for Finance and Facilities based applications and processes. Our ideal… more
- Koniag Government Services (Chantilly, VA)
- …**Kadiak, LLC,** a Koniag Government Services company **,** is seeking a Jr. Service Desk Analyst with a Top-Secret clearance to support **Kadiak** and ... communicator with management consulting skills to provide Tier 1 Service Desk functions for Finance and Facilities...a ticket in the call center database (currently HP Service Manager ) for every communication received. +… more