- V2X (Reston, VA)
- …Thinking & Problem Solving: + Critical thinking and problem-solving abilities. + Business/ Service Desk Acumen: + Demonstrated ability to provide administrative ... system to log all actions related to incident and service request resolution. + Escalates tickets to Corporate IT...devices. + As a key member of the Global Service Delivery Team, supports other IT work centers and… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... responsible for assisting customers when they call or walk into the customer service center, remotely, or at the customer's location. The candidate shall be prepared… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Salary: $55,000.00 - 58,000.00 ... + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer...and operating environment. Qualifications: + DOD 8570 IAT Level II or higher certification required (ie, Security+ CE) +… more
- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident ... monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point...services for USPTO. **An average day:** As Account Management Technician II , you will ensure all personnel… more
- Fresenius Medical Center (Washington, DC)
- …whether reasonable accommodations can be made. + Day to day work includes desk and personal computer work and interaction with patients, facility staff, and ... + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** + Previouspatientcareexperienceinahospitalsettingorarelatedfacility… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …* Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base * Break/Fix support for ... program requires US Citizenship Our client is looking for a Deskside Support Technician to support the Enterprise Standard Architecture V (ESA V) program, in… more
- CACI International (Chantilly, VA)
- …Percentage of Travel Required: None Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support and act as the ... Service Center Front Line Technician (Business)...of contact for large Government organization with diverse customers. Service Desk Technicians will provide the highest… more
- NANA Regional Corporation (Arlington, VA)
- Suvi is looking for a Technician (Field Service Representative) to support our government client in Arlington, VA. To join our team of outstanding professionals, ... Desk Support + Provides Tier I and Tier II help desk support; respond to requests...technical questions from users and escalating them to other service providers as necessary. + Ensures compliance with appropriate… more
- TEKsystems (Chantilly, VA)
- …or permanent solutions * Accurately record, update, and document requests using the IT service desk system and any other duties as assigned by the company. ... Citizenship is required A TS/SCI Clearance and an IAT II Certification (eg CompTIA Security+ CE) is required! Description:...Security+ CE) is required! Description: As the Desktop Support Technician , you will act as a model of customer… more
- Leidos (Camp Springs, MD)
- …including both organic and externally-supplied services from higher-level AF or DOD service providers. The Cyber Support Center (CySC) is seeking a **_Senior Desktop ... team supporting the USAF. The candidate will be responsible for at times, direct desk -side, basic network support to the customer, as well as IT operations and… more
- CACI International (Ashburn, VA)
- …Manager + Product Architect + Quality Specialist + Release Manager + Resource Manager + Service Desk Lead + Technical Writer + Test Engineer All positions will ... and Border Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative II (ITI2) team in Northern Virginia! Join this passionate team of… more