- CVS Health (Washington, DC)
- …to make health care more personal, convenient and affordable. **Position Summary** The IT Service Center Technician provides technical phone support for ... complete service requests as necessary. Accountable for consistently delivering excellent customer service , while striving to exceed standard levels of … more
- Marriott (Bethesda, MD)
- …+ Advanced knowledge of collaboration tools such as Teams, Webex, and Zoom + Experience in IT customer service environment using Service Now ITSM + ... areas. Resolves service requests and ensures high quality and polished customer service . **CANDIDATE PROFILE** **Education and Experience** **Required** : +… more
- TekSynap (Washington, DC)
- …team of help desk technicians and effectively communicates with end-users, stakeholders, and IT staff. + ** Customer Service Orientation:** Prioritizes user ... hiring, training, and performance evaluations. + Experience in managing IT service desks in government, public sector,...+ Foster Innovation + Results Oriented + Teamwork + Customer Service **WORK ENVIRONMENT AND PHYSICAL DEMANDS**… more
- TekSynap (Reston, VA)
- …or related technical field. + A minimum of 10 years of experience directly related to IT + Experience in customer service , leadership, and logistics may be ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Establish, refine, and oversee IT service delivery to internal and external customers. + Ensure that… more
- Amentum (Washington, DC)
- …and junior technicians with core IT principles and technologies + Provide excellent customer service , while serving as a technical expert and liaison to NIH ... high school + At least 4 years of experience providing desk side and/or service desk IT support, specializing in troubleshooting end-user issues with hardware… more
- ServiceNow, Inc. (Washington, DC)
- …you have:** + Proven track record of new logo sales experience in IT Service Management, HR, Security Operations, Customer Service , IT Operations ... our strong partner networks and in your net new customer accounts to drive strategy through organization. . Creative...measurable wins. + Ability to understand broad, macro-level business IT needs for a prospective client. + Ability to… more
- GovCIO (Camp Springs, MD)
- **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer . This position will be located in ... Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role + Certification in Microsoft Operating Systems +… more
- TekSynap (Washington, DC)
- …a US Citizen + Must successfully obtain a Public Trust **Overview** We are seeking a Sr IT Technician , IT Technician IV to join our team supporting the ... utilizing ServiceNow ITSM tool to track and resolve incidents, service requests, and changes. + Experienced in providing Active...Development Finance Corporation CFESS IT Operations in Washington, DC. The OIT's … more
- Arena Technical Resources, LLC (Washington, DC)
- …support at a local level for regionalstaff and providing continuity in escalation supportwith other IT service and solution teams. -Leads the response for IT ... Senior IT Services Technician Location: Washington, DC,...This role servesas an extension to the Infrastructure,Applications, and Service Management ITteams, providing local technical knowledge,troubleshooting, and systems… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …State, local, and international regulations. Requirements: + At least 2 years of Customer Service / IT Support experience and/or possess demonstrated technical ... Title: Implementation & Support Technician Location: Remote - up to 80% travel...preferred + Some experience managing, supporting, or deploying complex IT systems + Experience working with the largest Healthcare… more
- TekSynap (Washington, DC)
- …and data processing projects + Tenyears of experience in management of broad-based IT programs + Advanced customer service skillsand training + ... Expertise + Initiative + Foster Innovation + Results Oriented + Teamwork + Customer Service **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment… more
- KBR (Chantilly, VA)
- Title: IT Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to ... based upon contract award. What You'll Do As a IT Technician , you will: + Install and...and configure computer systems and applications. + Respond to customer issues and queries in a timely manner. +… more
- Marriott (Bethesda, MD)
- …to other groups, vendors, or support channels. . Process and fulfill IT service requests, including hardware/software provisioning, and access management. . ... team partners with attorneys, Senior Law Leadership, and corporate IT discipline leadership to create, oversee, and support the...Law firm or in-house Law department preferred. | Strong customer service skills | Strong troubleshooting skills… more
- System One (Washington, DC)
- …+ Other duties as assigned **Skills & Qualifications** + Demonstrates excellent customer service and communication skills, providing a comfortable meeting ... AV/VC Tech II **Employment Type:** Full Time **Date Posted:**...the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring an Information Service Tech Analyst to support our newly awarded customer contract. This position will be fully ... $88,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5427/information- service - tech -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5427_ **Category**… more
- TekSynap (Arlington, VA)
- …Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk, specifically focusing on Pentagon Primary Technical Control Facility (PPTCF) ... Pentagon Alternate Technical Control Facility (PATCF). + Monitor the Tech Control group email box for DISA ASI messages,...to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier-II Work Center support to… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …monthly trouble ticket reports to identify areas for improvement and ensure high-quality customer service . + Ensure all operations and procedures comply with DoD ... partners with the government to plan and deploy complex, IT -enabled, and mission-essential capabilities. Our goal is to help...Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist in directing and managing the… more
- CACI International (Washington, DC)
- …troubleshooting, customer relationship management, change management, risk management, and IT service management. + A minimum of Security+ is required, ... Technician ** to support a worldwide engineering, operations, and tech refresh contract supporting Enterprise IT (EIT)...(EIT) capabilities and functions for our Intelligence Community (IC) customer . As a team, we will be responsible for… more
- Republic Services (Fairfax, VA)
- POSITION SUMMARY: With direct supervision from a Lead Technician , Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and ... engine work, HVAC components, suspension, drive train and steering systems. The Maintenance Technician B may also perform basic tire work, such as replacement, tire… more
- Amazon (Herndon, VA)
- …looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems ... System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to… more