- Georgetown Univerisity (Washington, DC)
- …At Georgetown, students learn the law in the place where laws are made. The Tier 2 Support Technician works in a team environment to provide quality ... customer service and support within the Information Systems Technology department at the...Information Systems Technology department at the Law Center. The Technician is responsible for installing, maintaining, and upgrading computers… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... Required: Up to 10% Type of Travel: Local * * * As a **Deskside Support Technician ( Tier 2 ),** you will act as a model of customer service excellence to… more
- Amentum (Washington, DC)
- …government contractor. _We are pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking in a fast-paced environment ... Amentum is seeking ** Tier 2 ** **IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members… more
- Leidos (Chantilly, VA)
- …the Tier II Network Technician are as follows: + The Tier 2 network field technician will support the installation and maintenance of the client ... The Digital Modernization Sector at Leidos is seeking a ** Tier II Network Technician ** to support...of CISCO/Juniper RMA process). + Layer 1 and Layer 2 network experience (CAT5, SM/MM Fiber, Serial cables, SFP).… more
- William C Brown Inc (Chantilly, VA)
- …modeling. Location:Chantilly, VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician will support the installation and ... Tier II Technician EOE Statement We are...+ Respond to and resolve incident tickets. + Provide support to Tier 3 network engineers for incident… more
- Leidos (Rockville, MD)
- …administrator and deskside technical support at our customer site as a **Deskside Technician ( Tier 2 ).** **Routine Duties Will Include:** + This person ... the systems in the environment. + Provide technical guidance to Tier 2 and Tier 3 support teams. + Performs systems maintenance tasks, such as software… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician , Tier 2 Clearance: DOD Public Trust Status: Non-exempt Location: Onsite (Falls Church, VA) Compensation: $31.25 Responsibilities: + ... other peripheral issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration,… more
- Insight Global (Washington, DC)
- …looking for a Service Desk Technician to sit in SW Washington DC in support of a large government healthcare contract. The candidate will be joining a team of ... employees. While onsite, they will also provide white glove support to 50 VIP level government employees. The successful...and Requirements Eligible for public trust Bachelors Degree with 2 + years of experience (minimum for LCAT) (Confirmed this… more
- KeenLogic (Washington, DC)
- …years' experience supporting Mobile operating systems, ie iOS, Android + 3+ years' experience in a Tier 2 support role + 2 + years' experience supporting ... captured + Troubleshoot incidents that cannot be resolved by Tier 2 + Provide knowledge articles and...for solving user problems requiring an advanced level of technician support + Serve as the technical… more
- Ankura (Washington, DC)
- …Overview: The Senior Service Desk Technician is responsible for ensuring consistent, world-class Tier 2 support of all Ankura end users. The Service Desk ... Technician will provide technical support and leadership to Tier 1 team...required on a limited basis. Responsibilities: + Provide remote Tier 2 support and utilize… more
- Red River (Chantilly, VA)
- …for handling technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible for maintaining ... We are looking for a Tier 1 Technician to join our...Position Tasks:** + Accept customer calls/alerts and escalate to Tier 2 team members as needed within… more
- SAIC (Washington, DC)
- …We are currently seeking an experienced, motivated, career and customer service oriented Desk Side Support Technician t to join our team to begin an exciting and ... with SAIC. Description: + The qualified applicant will provide Tier II help desk support to users...or ITIL certifications desired + Must possess at least 2 years of relevant work experience and a Bachelor's… more
- NANA Regional Corporation (Arlington, VA)
- …and excellent retirement options. **Job Summary:** Suvi is looking for a Technician (Field Service Representative) to support our government client in ... to new or first-time users in a mixed classroom/desk-side assistance training environment. Help Desk Support + Provides Tier I and Tier II help desk … more
- CoreSite (Reston, VA)
- …currently hiring for the Overnight Shift: 10:00 pm - 6:30 am, Tuesday - Saturday A Tier III technician will be responsible for day to day operations of the data ... The Data Center Technician III assists in the operational integrity, security,...cross connect installations, cabling infrastructure management, advanced remote hands support , and customer cage and cabinet build outs. Responsibilities… more
- General Dynamics Information Technology (Washington, DC)
- …**Job Family:** Help Desk **Skills:** Customer Service,Microsoft Office,Remote Desktops,Technical Support ,Troubleshooting **Experience:** 2 + years of related ... to maintain the Help Desk SOPs and Training manuals for Tier I/II support + Maintains a professional attitude and appearance providing excellent customer… more
- CoreSite (Reston, VA)
- …quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs ... The VA1 Facilities and Data Center Technician IV must possess an expert level of...shift which requires the ability to regularly work from 2 :00 pm to 10:30 pm EST Tuesday to Saturday.… more
- Lumen (Herndon, VA)
- …People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for ... industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to...**The Role** We have an immediate opening for **Field Technician II** **.** The Field Technician II… more
- Koniag Government Services (Arlington, VA)
- …or other technical certifications. + Experience with ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician . **Working Environment & Conditions** This ... Solutions, LLC,** a Koniag Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance to support **KDS** and our… more
- GovCIO (Camp Springs, MD)
- …equipment. + Wireless Services + Assist users with mobile communication devices. + Provide tier 2 support , including but not limited to hardware ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Camp… more
- Compass Group, North America (Gaithersburg, MD)
- …systems have the latest firmware and software installed updating as necessary. + Assists Tier 2 with hardware swaps as needed (CHD/projectors). + Manages ITSM ... Eurest + We are hiring immediately for a MULTIMEDIA AUDIO VISUAL TECHNICIAN position. + Location: AstraZeneca; 1 Medimmune Way, Gaithersburg, MD 20878. Note: online… more