- TekSynap (Silver Spring, MD)
- …to being fully certified within 30 days of hire) **Overview** We are seeking a Deskside Tier 2 Technician to join our team supporting the FDA in Silver ... problems/requests that cannot be resolved by Tier 1 are escalated to Tier 2 and Tier 3. + Research questions using available information resources,… more
- Georgetown Univerisity (Washington, DC)
- …meet. At Georgetown, students learn the law in the place where laws are made. The Tier 2 Support Technician works in a team environment to provide quality ... support within the Information Systems Technology department at the Law Center. The Technician duties include, but are not limited to: + Install, maintain, and… more
- Amentum (Washington, DC)
- Amentum is seeking ** Tier 2 ** **IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members who are ... contractor. _We are pipelining candidates for future roles._ You enjoy providing Tier 2 support while multitasking in a fast-paced environment and utilizing the… more
- Leidos (Chantilly, VA)
- …duties of the Tier II Network Technician are as follows:** + The Tier 2 network field technician will support the installation and maintenance of the ... Modernization Sector at Leidos has an opening for a Tier II Network Technician to support computer...of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2 . Additional required qualifications include: + Knowledge of Transmission… more
- William C Brown Inc (Springfield, VA)
- …team to support our intelligence customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service ... Systems Administrator ( Tier 2 Desktop Support) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration… more
- General Dynamics Information Technology (Washington, DC)
- …/ HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician . Delivering excellent customer service and quick ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT. We stay at the forefront of innovation to… more
- CACI International (Fort Belvoir, VA)
- …of Travel Required: Up to 10% Type of Travel: Local * * * Deskside Support Technician - ( Tier 2 ), you will act as a model of customer service excellence to ... software installations issues, and other critical needs. The Deskside Support Technician is predicated on Tier 2 diagnostic experience and judgment, as well… more
- TekSynap (Rockville, MD)
- **Responsibilities & Qualifications** The Tier I-NOC Technician provides Network Operations Center support and front-line communications, monitoring, support, ... communicate customer issues and network related alerts to Level 2 NOC staff, management and administration as defined by...obtain Public Trust **Overview** We are searching for a Tier I-NOC Technician to join our team… more
- General Dynamics Information Technology (Falls Church, VA)
- …(ITSM) model. **HOW A SERVICE DESK AGENT WILL MAKE AN IMPACT:** + Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow ... a IT Operations Specialist to provide timely and professional Tier II support to users. To be successful in...shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to… more
- Red River (Chantilly, VA)
- …responsible for handling technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible for ... embrace a hard challenge. We are looking for a Tier 1 Technician to join our growing...Position Tasks:** + Accept customer calls/alerts and escalate to Tier 2 team members as needed within… more
- General Dynamics Information Technology (Bethesda, MD)
- …and act as a point of escalation for a team of Senior, Mid-Level and Junior Tier 2 support agents and Service Delivery Managers in conducting root cause analysis ... + years of related experience **Job Description:** **VIP Support Technician ** Seize your opportunity to make a personal impact...an overview of the issue(s) is presented clearly to Tier 3 support + Work collaboratively with Engineering, Network… more
- CoreSite (Reston, VA)
- …hiring for the Swing Shift: 2 :00pm - 10:00pm, Tuesday - Saturday A Tier 1 technician will hold responsibilities in the functional areas of: Security ... - ie, MS Word, Excel, MS Outlook. + A Tier I technician will gain an on-the-job...the essential functions. + Ability to stand 1/3 - 2 /3 of the time + Ability to walk 1/3… more
- Crash Champions (Lorton, VA)
- …accomplish team goals and obtain career advancement opportunities. automotive tech auto technician Mechanic auto tech automotive technician mobile tech mobile ... technician Diagnostics Diag ADAS technician systems Calibration ASE Master Technician ICAR...factory or non-factory software + Perform all level 1, 2 , and 3 calibrations (Static & Dynamic) + Diagnose,… more
- NANA Regional Corporation (Arlington, VA)
- Suvi is looking for a Technician (Field Service Representative) to support our government client in Arlington, VA. To join our team of outstanding professionals, ... users in a mixed classroom/desk-side assistance training environment. Help Desk Support + Provides Tier I and Tier II help desk support; respond to requests for… more
- SAIC (Rockville, MD)
- …and resolve problems across HHS and partner sites. **Responsibilities:** + Provide on-site Tier 2 level deskside support for end user desktops and laptops, ... **Description** **SAIC is hiring a Deskside Support Technician to support HHS in Washington, DC.** **Job...of technical issues. + Identify recurring issues resolvable by Tier 1 staff and support development of Knowledge Base… more
- Parsons Corporation (Reston, VA)
- …problem identification, diagnosis and resolution of problems. Provides support for escalation to Tier 2 and 3 and communication of status to agency management ... domain? We need your help. Our Team is looking for a **Service Desk Technician ** . In this role you will maintain Information Technology (IT) systems and standard… more
- Epsilon, Inc (Alexandria, VA)
- …issues, while the APR Team receives escalated tickets, executive support requests, and tier 2 requests. Our ERF team is tasked with account/access management ... **Account Management Technician I** **Who is Epsilon:** Epsilon is an...the last two years. In accordance with 8 USC 1324b(a)( 2 )(C) , Epsilon will not consider candidates for this… more
- Compass Group, North America (Mclean, VA)
- …systems have the latest firmware and software installed updating as necessary. + Assists Tier 2 with hardware swaps as needed (CHD/projectors). + Manages ITSM ... We are hiring immediately for a MULTIMEDIA AUDIO VISUAL TECHNICIAN position. + Location: Capital One, 1600 Capital One...other managed services. Job Summary Summary: As a Multimedia Technician , you will repair, maintain, upgrade and install AV… more
- RTX Corporation (Sterling, VA)
- …hands-on professional with a passion for precision? Join our team as an Inspection Technician III and take your career to the next level! In this dynamic role, ... you'll be at the forefront of ensuring top- tier quality for our products. Your expertise in advanced...our operations running smoothly and efficiently. As an Inspection Technician III, you'll be using equipment and tools to… more
- SAIC (Washington, DC)
- …and Education Requirements** Must possess a High School Diploma and 3 years of Tier 2 desk side support experience. Diploma may be substituted with 4 ... Building. SAIC is looking for an Executive / VIP Desktop Support Technician to provide day-to-day process and technical support to Political Appointees, Senior… more