- Chenega Corporation (Washington, DC)
- Mid - level Help Desk Support Technician Washington, DC Join our Talent Network Mid - level Help Desk Support Technician Washington, DC ... expert Engineering and Technical Support Services to federal customers. TheMid- level Help Desk Support Technician...of experience can be substituted for a degree. + Mid - level with 3+ years of experience. +… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- SAIC (Washington, DC)
- …users for complex issues regarding response and resolution. Escalation point for Junior and Mid - level desk side engineers. Ability to act independently in a ... Support: + Lead junior, mid , and senior level techs as needed, provide expertise to help...with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing… more
- Koniag Government Services (Chantilly, VA)
- …look and feel where desired, and implementing design updates where desired. + Field help desk tickets when they are escalated to the development team. ... IT Systems, LLC,** a Koniag Government Services company, is seeking a Mid - Level WordPress Developer to support **KITS** and our government customer, the US… more
- Serco (Washington, DC)
- **Position Description** We're seeking a dynamic and experienced mid - level , Test and Evaluation (T&E) Business Management Analyst to join Serco's Amphibious Ship ... characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/67555/ mid - level %2c-test-and-evaluation-%28t%26e%29-business-management-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?**… more
- Serco (Herndon, VA)
- …you must be willing and able to deploy anywhere in Zone 2. The Mid - Level FEMA Consultant will include professional and non-professional personnel to provide ... other legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/67197/fema-consultant- mid - level /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our Talent… more
- Serco (Alexandria, VA)
- …employer and multiemployer pension plans. Serco's goal is to provide the highest level of customer support and to work to protect workers and retirees hard-earned ... screens, scripts, and procedures + Have familiarity with and help support the promotion of PBGC services + Address...requiring a customized communication solution or information and assisting Level 1 and Level 2. + Previous… more
- Stratus Solutions (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. * ... they need to fulfill their true potential. As a Mid - Level Linux Infrastructure Engineer with Networking Experience,...accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- SAIC (Washington, DC)
- …and upgrades, and general troubleshooting and problem resolution. + Escalation point for Junior and Mid - level desk side engineers. + Must be able to manager ... manner. + Lead junior, mid , and senior level techs, provide expertise to help solve...with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing… more
- American Humane (Washington, DC)
- …and effective animal welfare organization in the nation. Position summary : Help Desk Specialist is responsible for supporting ongoing, mission critical ... to the IT Manager. Responsibilities : + Provide first level support to the end-users on hardware, software and...solution. + Responsible for monitoring, opening, tracking, and closing Help Desk tickets via ticketing system. +… more
- NuAxis Innovations (Washington, DC)
- …loading. + Must possess functional hardware troubleshooting skills and at least mid - level Windows 7/Windows 10 experience. + Experience in configuring and ... Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics and… more
- CACI International (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... System Administrator to join our team. **Responsibilities:** As a Mid - Level Linux Infrastructure Engineer with Networking Experience,...accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- Palo Alto Networks (Arlington, VA)
- …that impacts our lives in the digital age. **Your Impact** + Perform high- level sales planning, leading to accurate forecasting of the business + Generate volume ... In close partnership with your Systems Engineer, you'll demonstrate mid -market account selling strategies into a mix of install...sales specialists, the services team, sales ops (including deal desk and the response team), and others + Stay… more
- National Credit Union Administration (Alexandria, VA)
- …and maintaining web-based applications; Modifies existing applications when required and resolves help desk reported issues as needed. Design and implement ... 2023 best places to work in the Federal government ( mid -size agencies). This position is at the National Credit...to be filled. All applicants applying for the CU-13 level must have at least one full year of… more
- Defense Information Systems Agency (Washington, DC)
- …hardware and software problems on secure and non-secure computer platforms AND providing help desk support for integrated systems or configuration related issues ... that are tailored to meet customer needs. Oral Communication - Briefing mid - level management and IT staff on the status of information technology systems,… more
- Serco (Washington, DC)
- …Serco has a great opportunity for you! Serco has an immediate opening for a mid - level Model-Based Systems Engineer (MBSE) to conduct modeling in support of PEO ... + Graduate degree in Operations Research, Statistical Analysis, or other higher- level mathematics. + Demonstrated understanding of the use of models, simulation,… more
- General Dynamics Information Technology (Rosslyn, VA)
- …Proven experience in data center operations, system administration, database management, help desk operations, network design, project management, and technical ... in special projects as required. + Acts as a lead for junior and mid - level staff; leads and mentors direct report(s) to grow the leadership team on the… more
- Amazon (Arlington, VA)
- …adoption, and growth from the largest and fastest growing small- and mid -market accounts to enterprise- level customers including public sector. Inclusive Team ... trends across the partner community. Work with partner leaders in region to help drive partner revenue. * Define partner program scope and develop milestones to… more
- Serco (Washington, DC)
- …production, fielding, and lifetime support of critical surface ship systems. This mid - level position will have aspects of defense acquisition logistics ... office, other contractors, system developer/manufacturer, and government field activities. + Help to manage schedules and plans of action related to logistics… more
- ManTech (Mclean, VA)
- …4 years. **Preferred Qualifications:** + Related work experience in a technical help desk position + Special non-commercial systems administrator experience ... (access management/file transfer) + IAT Level II certification. + Experience with ServiceNow ITSM &...ITSM & ITBM. + Prior experience managing projects from low- mid complexity. + ITIL(R) v4 Foundation, or higher, certification… more