- Avispa Technology (Newark, NJ)
- Customer Service Analytics & Insights Analyst 1449107 * Hourly pay: $80-$90/hr * Worksite: Leading podcast and audiobook company (Newark, NJ 07102 - ... Assignment A leading podcast and audiobook company seeks a Customer Service Analytics & Insights Analyst. The successful candidate will be responsible… more
- Deloitte (Morristown, NJ)
- Insights and Analytics Senior Consultant Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... creative minds and persistent problem solvers to build and support cutting-edge marketing analytics solutions that help our clients deliver customer value at… more
- PSKW LLC dba ConnectiveRx LLC (Whippany, NJ)
- …together under one roof. We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with ... the sum of its parts. The Director of Advanced Analytics is a customer -focused thought leader and...their sleeves to help expand the company's product and service offerings. They are naturally curious about the "why"… more
- Deloitte (Morristown, NJ)
- …for designing, developing, and operating advanced Data and AI platforms, products, insights , and services. We help clients innovate, enhance, and manage their data, ... AI, and analytics capabilities, ensuring they can grow and scale effectively....Products, etc.) + Experience with Microsoft Azure, Amazon Web Service (AWS) and/or Google Cloud Platform (GCP) + Ability… more
- Robert Half Technology (Florham Park, NJ)
- Description This leadership role is responsible for overseeing a Data Analytics & Reporting team focused on collecting, aggregating, analyzing, and trending ... data-primarily from pharmacy systems-to support data-driven programs and service solutions. The Director will collaborate with IT and executive leadership to… more
- Deloitte (Morristown, NJ)
- …OCI's Generative AI service to build a chatbot that can answer customer inquiries using a company's knowledge base + Knowledge of data management, security, and ... for designing, developing, and operating advanced Data and AI platforms, products, insights , and services. We help clients innovate, enhance, and manage their data,… more
- Amazon (Newark, NJ)
- …& Development, Self- Service Enablement, Knowledge Management, and Voice of Customer insights . ABOUT YOU You'll work cross-functionally with Customer ... Self- Service Enablement, Knowledge Management, and Voice of Customer insights - Assess data, customer...or project management experience - Drive data-informed decisions using analytics , metrics, and customer insights … more
- Amazon (Newark, NJ)
- …of Customer (VoC) insights . ABOUT YOU You'll assist in transforming customer service delivery as we scale globally and implement AI-first strategies to ... & Development, Self- Service Enablement, Knowledge Management, and Voice of Customer insights - Design and implement scalable frameworks and mechanisms… more
- Deloitte (Morristown, NJ)
- …you will collaborate with clients to strategize, configure, and implement world-class customer feedback, analytics , and engagement solutions. You'll learn from ... to enable structured VOC strategies. + Support delivery of workshops on strategy, analytics , and customer journey visioning. Project Management & Delivery +… more
- Nestle (Bridgewater, NJ)
- …environment. **KEY RESPONSIBILITIES:** + Leads business planning process by developing analytics & insights to support marketing strategy, preparing timelines ... customer teams. + Communicates & coordinates key strategies, insights , and initiatives between field and internal teams as...a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds… more
- South Jersey Industries (Union, NJ)
- …metrics, identifying trends, and developing actionable insights to improve service delivery, compliance, and customer satisfaction. The role supports both ... dedicated to being a committed community partner, delivering exceptional customer service and developing innovative clean energy...business intelligence and business analytics functions. Key Responsibilities + Analyze and report on… more
- Nestle (Bridgewater, NJ)
- …seeking a Lead Data Scientist to spearhead the development and deployment of advanced analytics and AI solutions within our Consumer Insights and Analytics ... and/or within the Long Island, New York areas. **Responsibilities:** + **Advanced Analytics & Insights :** Develop and implement data science solutions,… more
- Merck (Rahway, NJ)
- …Skills:** Business Requirements Management, Change Management, Contact Center Operations, Customer Communications, Customer Service Improvement, Key ... Join our Animal Health team as the Associate Director, Customer Support for US Pet Technology. We're looking for...business reviews and action plans. + Manage escalation paths, service recovery, and continuous improvement plans. + Support contract… more
- MetLife (Bridgewater, NJ)
- … insights and business-outcome-driven mindset. Develop training programs for customer domain knowledge and communication skills. Redesign performance metrics to ... Proactively identify and propose data-driven solutions to business challenges, leading analytics organization beyond traditional service provider role to become… more
- Advance Local (Iselin, NJ)
- …drive organizational change + Experience building data solutions that support self- service analytics and data demonstrations **Additional Information** Advance ... tested, and high-quality data assets that enable AI, data products, advanced analytics , and self- service reporting. You'll guide strategic data initiatives,… more
- ADP (Roseland, NJ)
- …driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social ... with a cross-functional team across Product Management and Development, Marketing, Sales, Service and Operations to craft and execute go-to-market plans and product… more
- Solstice Advanced Materials (Morris Plains, NJ)
- As a Data Engineering Manager focused on Analytics Engagements here at Advanced Materials, you will be responsible for overseeing the delivery and support of ... analytics solutions across all business functions while ensuring high-quality...outcomes for domains such as Commercial, Finance, Supply Chain, Customer Experience and others. + Proficient in converting complex… more
- Panasonic North America (Newark, NJ)
- …been committed to improving peoples' lives and making the world a better place-one customer , one business, one innovative leap at a time. Come join our journey! ... Marketplace channel related to demand generation, digital shelf management, and reporting/ analytics . This role collaborates closely with internal teams and external… more
- Deloitte (Morristown, NJ)
- …artificial intelligence (AI) platforms to increase profitability, catalyze growth, improve customer and stakeholder engagement and reduce service delivery costs. ... sales professional with demonstrated sales success and a passion for building customer relationships through Alliance Partnerships? If so, our Consumer Industry Team… more
- MetLife (Bridgewater, NJ)
- …work in fast-paced, agile environments * Leadership and mentoring capabilities * Customer Service Orientation Preferred: * Certifications * Microsoft Azure ... Experience with Docker, Azure Container Instances, and Azure Kubernetes Service (AKS) * DevOps Skills * CI/CD: Strong experience...* Monitoring & Logging: Experience with Azure Monitor, Log Analytics , Application Insights , or similar tools *… more