• Lead Front Desk

    Marriott (Romulus, MI)
    …Assist staff with expediting problem payments (eg, problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process ... all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (ie, sharewiths, separate… more
    Marriott (12/11/24)
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  • Assistant Director, Community Operations

    University of Michigan (Ann Arbor, MI)
    …In partnership with M Housing operations colleagues, the Assistant Director will lead department desk operations policies and processes and manage important ... ongoing community center management + Provide leadership of designated residential desk operations in lieu of professional staff supervisees **Community Operations… more
    University of Michigan (01/23/25)
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