- Henry Ford Health System (Troy, MI)
- …all customer contacts. Strategizes the planning, developing and directing of the call center operations and customer service programs. PRINCIPLE DUTIES ... Determine training, policy, procedure and benefit needs relating to customer service as a result of quality...environment. + Three (3) years of customer service management experience in a moderately large call… more
- Trinity Health (Ann Arbor, MI)
- …education in business or related field preferred 3+ years' previous experience in a customer service call center - healthcare knowledge preferred. **REQUIRED ... typing skills and computer literacy including a solid understanding of customer service applications, telephony, communication platforms, Microsoft Word,… more
- Trinity Health (Ann Arbor, MI)
- …base to prioritize complex and emergent situations. Our focus is providing exceptional customer service with empathy while resolving the customers' questions and ... equivalent. Some college education preferred. + 4+ years of customer service experience, with 1+ years of...Demonstrate the ability to supervise others and cover regional call center manager during times of absence.… more
- Molina Healthcare (Detroit, MI)
- …**Required Experience** 1-3 years of progressive work experience in Quality Assurance/Auditing, Call Center, or Customer Service . **Preferred Education** ... + Participates in internal listening sessions. + Assists Quality Manager in providing standard weekly and monthly reporting within...3-5 years of progressive work experience in Quality Assurance/Auditing, Call Center, or Customer Service .… more
- Otis Elevator Company (Farmington Hills, MI)
- …faster, smarter world. Otis Elevator Company is searching for a highly motivated **Sr Manager , Service Sales** to lead a high performing team within the Michigan ... operating territory. The Service Sales Manager is managing all sales...leading to the growth of business and increasing continued customer loyalty in service and repair +… more
- General Motors (Milford, MI)
- …week minimum or other frequency dictated by the business. We are seeking a dynamic Manager to lead a team of Service Information Developers within the Service ... complexity and rate of change has increased dramatically for customer vehicles. + This manager will need...the company to meet the needs of technicians and service professionals. **Responsibilities** + This manager is… more
- Trinity Health (Farmington Hills, MI)
- **Employment Type:** Full time **Shift:** Day Shift **Description:** **POSITION PURPOSE** The Customer Service Representative handles customer inquiries in a ... insurance data and forwards the revised information to the appropriate. Provides excellent customer service in not only resolving inquires, but assisting the… more
- Healthcare Services Group, Inc. (Taylor, MI)
- …ensure that food quality standards, inventory levels, food safety guidelines and customer service expectations are met, including following facility menus, ... have a passion and desire to deliver the highest customer and resident experience every day. What We Offer...County law. + Must successfully achieve the eLuminate Food Service Manager (FSM) and Long-Term Care Food… more
- Rexel USA (Rochester Hills, MI)
- …develop positive relationships with existing and prospective customers and vendors, demonstrates excellent customer service and sets an example for other staff + ... Don't miss the chance to apply for the Branch Manager at Gexpro today! **The position of Branch ...with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability… more
- Trinity Health (Livonia, MI)
- …as managers, senior analysts or architects. Manages all aspects of application support and customer service level expectations and adheres to service quality ... implementation, and ongoing maintenance of these ITSM processes. A Manager with the ability and authority to ensure daily...managing service level agreements and monitoring quarterly customer service metrics as defined by … more
- Corewell Health (Royal Oak, MI)
- …at regional and national conferences.7. Seeks and is responsive to customer feedback.8. Promotes service excellence principles and leadership behaviors.9. ... Job Summary The program manager position is a full-time position with working...career interest activities.4. Uses the AAMC's Electronic Residency Application Service (ERAS) software to manage applications and participate in… more
- General Motors (Warren, MI)
- …the end to end customer lifecycle of a globalB2C brand For the Manager , Campaign Activation, OnStar role - + Working knowledge of the subscription business and ... its intricacies, unique data requirements and customer experience For the Manager , Campaign Activation,...Experience supporting revenue driving automotive adjacency business such as Customer Care, Service and Loyalty programs **GM**… more
- US Foods (Wixom, MI)
- …relationships and cold call to develop new business. * Exceptional customer service and interpersonal skills. * Competitive spirit and results driven ... profitability goals. Primary areas of responsibilities are: * Primary owner of customer relationship * Selling, and engaging customers in value added activities. *… more
- University of Michigan (Ann Arbor, MI)
- …+ Minimum of four (4) years of experience in account management, customer service , out-bound sales or equivalent hands-on, in-person consulting experience ... Community Engagement Manager , Upper Peninsula Michigan Apply Now **How to...strategic plans to include analysis of member needs and service requirements, including on-going outreach and support. You will… more
- Concentrix (Farmington Hills, MI)
- …+ Knowledge of sales strategies and sales pipeline. + Experience working in a customer service , sales or outsourcing environment is required. + Knowledge of how ... behalf of our clients to renew and expand the service relationships. Reporting to a sales manager ,...Digital or Social Media Sales and/or experience in a customer service role, ideally in tech. advertising… more
- General Motors (Warren, MI)
- …framework to align cross-functional accountability to shared Objectives and Key Results in service of Digital Commerce and Service revenue growth. Our focus is ... simple - our customer . We partner with Sales, Marketing, Regional Leaders, Finance,...E2E commerce experience globally. **About the Role:** As the ** Manager Vehicle Commerce, Business Intelligence & Insights Strategist** you… more
- Eaton Corporation (Southfield, MI)
- …tasks and situations to achieve superior proactive project order management and customer service . **The application window for this position is anticipated ... Eaton's North American Sales division is currently seeking a Field Project Manager - Datacenter. This remote position offers the flexibility to work from any… more
- CVS Health (Eastpointe, MI)
- …+ Ability to confirm prescription information and label accuracy, ensuring patient safety + Customer Service and Team Orientation: + Actively look for ways to ... the bar for their pharmacy team. As a Pharmacy Manager , you will lead and develop a pharmacy team...related work experience in a pharmacy, retail, medical, or customer service setting + Ability to work… more
- Norfolk Southern (Melvindale, MI)
- …Outlook MS Word/Word Processing TYES **Skills and Abilities:** Communication Skills Customer Service Time Management Decision Making Developing Employees **Work ... Terminal Supervisor/ Manager - Melvindale, MI Apply now " **Date:**...Duties:** Ensures annual rules classes are held for train service employees and verifies compliance with the rules by… more
- PNC (Livonia, MI)
- …have an opportunity to contribute to the company's success. As a Senior Branch Manager within PNC's Retail Branch organization, you will be based in Livonia, MI at ... drive all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions...has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected… more