- AeroVironment (Manassas, VA)
- **Worker Type** Regular **Job Description** **_Summary_** The Cyber Security Analyst II is a crucial junior to mid-level contributor that is required to operate with ... across the CIO org, support compliance for the Enterprise, manage the Cyber help desk , develop processes and maintain documentation, and work with IT and Cyber teams… more
- AeroVironment (Manassas, VA)
- …Digital Business Team. **Position Responsibilities** + Provide Tier 1 Cyber service desk support, including initial customer contact, issue identification, ... **Worker Type** Regular **Job Description** **Summary** The Cyber Security Analyst I is a crucial junior contributor that is required to operate with managerial… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …steps taken using the knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may include notification to higher ... Service Desk tiers for urgent and special consideration incidents. + Performs incident follow up with contacts to provide exceptional customer satisfaction. +… more
- General Dynamics Information Technology (Quantico, VA)
- …Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** CompTIA Security+ CE | CompTIA - CompTIA ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 2** with GDIT. A career in enterprise IT… more
- NANA Regional Corporation (Fredericksburg, VA)
- Synteras an AKIMA Company is looking for an Electronic Surveillance System Analyst to join our team supporting the Federal Bureau of Investigation. In this role, you ... will be a part of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA)...the use of a specialized software. The Associate Systems Analyst may alternatively train end-users to perform the resolution… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + ... to work in support of a federal help desk operations environment. The Customer Support Analyst ...Exceptional customer service skills with the ability to multitask + Excellent… more
- NANA Regional Corporation (Fredericksburg, VA)
- Synteras, an Akima Company, is seeking an Electronic Surveillance System Analyst to join our team supporting the Electronic Surveillance Service Delivery and ... expert incident management services in strict adherence to the Service Agreement Level (SLA) metrics and Key Performance Indicators...with problems or issues. + Support the tiered Help Desk architecture. + Perform and conduct research on potential… more
- CACI International (Ashburn, VA)
- …Experience with managing projects using VersionOne + Experience with ServiceNow or similar service desk solution + Acts independently to expose and resolve ... Business Analyst Job Category: Information Technology Time Type: Full...Opportunity:** CACI is currently looking for a Business Systems Analyst with agile methodology experience to join our BEAGLE… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- …change requests/enhancements on existing capabilities * Provide direct user support (Tier 1/2 service desk ) * Act as liaison with client for troubleshooting: ... **Business Analyst TS/SCI with Poly REQUIRED** **Category:** Business Consulting,...our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the… more
- SHINE Systems & Technologies (Reston, VA)
- …+ Junior-mid level PeopleSoft Functional Financials experience + Ability to provide Tier 2-3 Service Desk support. + Ability to work in a fast-paced environment. ... is hiring a Customer Relationship Manager (CRM) with Budget Analyst and/or Acquisition experience to work in support of...+ Outstanding customer service skills with the ability to multi-task + Outstanding… more
- ManTech (Chantilly, VA)
- …with the Microsoft Office suite + Basic networking expertise + Experience using a Service Desk ticketing system, such as Remedy or ServiceNow + ITIL Foundations ... **MANTECH** seeks a motivated, career and customer-oriented **Senior Systems Analyst ** to join our team in **Chantilly, VA** . The position is **onsite** .… more
- Serco (Herndon, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit:… more
- CACI International (Chantilly, VA)
- …operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing ... formal education. Minimum 3 years of experience in Help Desk support, IT service desk ,...as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft Office… more
- Koniag Government Services (Chantilly, VA)
- …in code reviews + Support FTP and SFTP transmission operations + Implement Help Desk resolutions for Level II and III tickets + Apply STIGs to applications as ... requirements + Experience with FTP and SFTP protocols + Familiarity with Help Desk ticketing systems + Ability to create and maintain technical documentation + Basic… more
