- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer** to ... the **Herndon, VA** . This position supports a 24/7/365 service center. You will have the option of three...Provide mentorship and technical guidance and training to junior Tier 3 staff. + Manage, troubleshoot, and… more
- Red River (Chantilly, VA)
- …NOC. As a pivotal member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily operations of our Network Operations ... of tasks, and actively participating in the resolution of Tier II and advanced issues. Beyond managing the NOC...setting. **This role will operate on the Swing Shift ( 3 :45pm - 12:15am); Tue-Sat** You will be tasked to:… more
- Leidos (Reston, VA)
- **Description** This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is ... such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy....this job requisition will remain open for at least 3 days with an anticipated close date of no… more
- Parsons Corporation (Chantilly, VA)
- …Information (SCI) and Special Access Program (SAP) activities. **Required Skills:** + Provides Tier 1 Service Desk problem identification, diagnosis and ... need your help. Our Team is looking for a ** Service Desk Technician** . In this role...resolution of problems. Provides support for escalation to Tier 2 and 3 and communication of… more
- GovCIO (Sterling, VA)
- **Overview** GovCIO is currently hiring for a Journeyman Service Desk Administrator with an active Secret clearance to provide Tier I phone support and ... in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service...Windows 10. **Qualifications** + High School with 0 - 3 years Tier 1 support (or commensurate… more
- GovCIO (Sterling, VA)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier 1 phone support and troubleshooting. ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more
- Distributed Solutions Inc. (Reston, VA)
- …calm under pressure. + Experience working with multi-tiered ticket handling/resolution systems. + Provide tier 2 and tier 3 IT support. + Collaborate with ... Descriptions: Distributed Solutions, Inc. (DSI) is seeking a Help Desk Lead. DSI is a growing small business dedicated...providing professional and efficient helpdesk support. A strong customer service mindset is the key to succeeding in this… more
- Leidos (Ashburn, VA)
- …lieu of degree + 5 years of experience with End User Support operations (Helpdesk, Service Desk , End User Support). + Must currently possess an active Top Secret ... The National Security Sector within Leidos is seeking a Tier 2 Help Desk Specialist supporting the...duties will include: + Provide great and prompt customer service to CBP Officers by assisting them with IT-related… more
- CACI International (Chantilly, VA)
- …and changing environment Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred Degree ... Integrated Service Center Account Manager Job Category: Information Technology...Active TS/SCI with a Poly required Security+ certification required 3 + year of experience in Help Desk … more
- General Dynamics Information Technology (Chantilly, VA)
- …a Systems Administrator joining our team. **WORK REQUIREMENTS:** + The Contractor shall work closely with Tier 2, Tier 3 , and Tier 4 engineers and ... Required:** None **Job Family:** Systems Administration **Skills:** Debugging,IT Help Desk ,Microsoft Windows,Troubleshooting **Experience:** 5 + years of related experience… more
- IT Partners,Inc (Herndon, VA)
- …Admin Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting ... a technical subject matter expert. Requirements Candidate should have at least 3 years of experience in a related information technology environment providing… more
- IT Partners,Inc (Herndon, VA)
- …Full Time Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting ... a technical subject matter expert. Requirements Candidate should have at least 3 years of experience in a related information technology environment providing… more
- IT Partners,Inc (Herndon, VA)
- …Benefits Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a portfolio of systems supporting ... a technical subject matter expert. Requirements Candidate should have at least 3 years of experience in a related information technology environment providing… more
- Epsilon, Inc (Manassas, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... knowledge and skill set in their profession by allocating $ 3 ,000 annually in Professional Development funds. We also offer...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Epsilon, Inc (Manassas, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... knowledge and skill set in their profession by allocating $ 3 ,000 annually in Professional Development funds. We also offer...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Epsilon, Inc (Manassas, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... knowledge and skill set in their profession by allocating $ 3 ,000 annually in Professional Development funds. We also offer...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Chenega Corporation (Oakton, VA)
- …and automation processes for new applications. + Sets up administrator and service accounts. + Maintains system documentation. + Interacts with users and evaluates ... + Provides advice and training to end-users and help desk personnel. + Maintains current knowledge of relevant technologies...Skills and Experience + Demonstrate directly related experience in Tier II and Tier III support. +… more
- SHINE Systems & Technologies (Reston, VA)
- …with CI polygraph + Junior-mid level PeopleSoft Functional Financials experience + Ability to provide Tier 2- 3 Service Desk support. + Ability to work ... in a fast-paced environment. + Outstanding customer service skills with the ability to multi-task + Outstanding...communication skills + In depth knowledge in at least 3 of the following modules PO, AP, GL, KK,… more
- Arena Technical Resources, LLC (Stafford County, VA)
- …administrative language (PowerShell, VBS, etc.)Perform ACAS and SCAP scans and remediation Assist Tier 2 help desk with issues elevated to systems administrators ... Description: Title: SQL Database Administrator Location: Quantico, VA (on-site 3 days a week, remote 2 days a week)...a SQL DBA Administrator supporting The Naval Criminal Investigative Service (NCIS). How a Database Administrator will Make an… more