- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …behavioral intervention in an individual and/or group learning environments. + Serves as subject matter expert in evidence-based autism intervention using ... collaborate with the Behavior Skills and Intervention Department within the center . Candidates should be comfortable guiding teams in implementing behavior support… more
- UGI Corporation (Jonesboro, GA)
- …and educate peers and new hires in training relative to these skills. Serves as a Subject Matter Expert in systems and processes. Note that all elements of ... questions and escalated customer requests or issues + Demonstrates subject matter expertise in all products, services,...Three to five years customer service experience in a contact center environment Working Conditions + Work… more