- Warner Bros. Discovery (Atlanta, GA)
- …are supported, here you are celebrated, here you can thrive. **Your New Role ** The Lead , Service Level Management will play a pivotal role within the ... managers, service architects, and external suppliers. The Lead , Service Level Management will...+ Participate in the design, implementation, and evolution of SLA and OLA frameworks that deliver consistent, timely, and… more
- Amazon (Atlanta, GA)
- …will need to be aware of operations metrics like productivity, quality and service level agreement ( SLA ). The content lead will be measured on compliance ... Amazon - Middle Mile is seeking a Digital Content Lead to assist with creating engaging content to drive...to these metrics, SLA requirements, QA guidelines, team and personal goals. *… more
- Fujifilm (Atlanta, GA)
- …use the FUJIFULM knowledge resources to identify known issues. + Adheres to custom Service Level Agreement ( SLA ) requirements to timely escalate issues when ... **Position Overview** The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides remote technical,...for continued business needs. This could be implementation or service related. + Works with team members to train… more
- Cognizant (Atlanta, GA)
- … Management: Ensure response and resolution times meet the contractual Service Level Agreements (SLAs). **Application & Infrastructure Monitoring** **Proactive ... and client. In a Managed Services environment, the technical lead acts as the bridge between Level ...technical lead acts as the bridge between Level 1/2 support teams and the core engineering/development teams.… more
- GovCIO (Atlanta, GA)
- …Cloud Environment (C2E) customer projects within the AWS/Azure cloud environments. Reviews all Service Level Agreements ( SLA ), Addendums, and cost estimates ... **Overview** GovCIO is currently hiring for C2E Support Lead to oversee the management of all C2E...discipline. + Program Management Professional (PMP) Certification or DAWIA Level III in Program Management. + Ability to relate… more
- Oracle (Atlanta, GA)
- …experience for a global enterprise customer base. The Director will lead global teams, drive operational excellence, improve customer satisfaction, and partner ... Product Support, aligned with Oracle's cloud and enterprise business objectives. + Lead and scale global technical support teams, fostering a high-performance and… more
- Verint Systems, Inc. (Atlanta, GA)
- …strategic and hands-on functional leadership across modules including AP, AR, FA, GL, SLA , OM, EBTAX, AGIS, CM, Configurator, and Service Contracts, Install ... OAC, ORBIT, Cubes. **Principal Duties and Essential Responsibilities:** + Lead and manage a global team (employees and contractors)...expertise in GL, AP, AR, FA, CM, OM, Inventory, Service Contracts, EBTAX, AGIS, SLA and HCM… more
- EMCOR Group (Atlanta, GA)
- …overall objectives and performance metrics. + Use a collaborative process to review each Service Level Agreement ( SLA ) and Key Performance Indicator (KPI) to ... for each of the critical services in the event they cannot be achieved. ** Service Level Agreements.** Measuring performance is critical in our ability to… more
- Truist (Atlanta, GA)
- …experience in software engineering, with a strong track record of enterprise-scale service delivery in production environments. + Expert- level proficiency in ... We are seeking a seasoned and hands-on Senior Software Engineer to lead the design and implementation of enterprise-grade microservices and platform capabilities… more
- ABM Industries (Atlanta, GA)
- …Evaluate and recommend next-generation firewall (NGFW) and threat prevention technologies. * Lead architecture reviews and risk assessments for new network and cloud ... engineering, cloud operations, SOC, and application security teams. * Provide expert- level guidance on secure network segmentation, micro segmentation, and zero… more
- Deloitte (Atlanta, GA)
- …Support for clients. + 5+ years of experience with ITSM processes, Service Level Agreements and KPIs + Drive SLA adherence and engage actively with clients ... summary As part of our Enterprise Operations as a Service team, professionals engage in both the technical and...with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects… more
- Metro One Loss Prevention Services Group (Atlanta, GA)
- …as required. + Perform operational and oversight responsibilities as required to ensure all Service Level Agreements ( SLA 's) are met. + Support the ... inputs to operational success. The Workforce Administrator will perform service level risk assessments and provide mitigation...and take appropriate actions to mitigate any impact. + Lead meetings with WFC and other departments (i. e.,… more
- Oracle (Atlanta, GA)
- …expertise with Oracle Fusion applications. **Responsibilities** **Key Responsibilities** + Lead client workshops and requirements analysis for ** service ,** ... **Job Description** As a ** Service Logistics Functional Consultant** , you will be...HVAC, industrial equipment). + Knowledge of **contracts, warranty, and SLA -driven logistics** . + Exposure to AI/ML for parts… more
- Deloitte (Atlanta, GA)
- …downstream systems and teams throughout the Oracle package deployment. As a Diamond- level member of the Oracle Partner Network, Deloitte needs thought leaders like ... help pave the way for our clients and Oracle service line development. For our clients, our Oracle Cloud...Consultants reduce cost and support innovation at the enterprise level by managing business requirements and leading the functional… more
- Coinbase (Atlanta, GA)
- …fast, empathetic, secure, and proactive. As Head of Social Support, you'll build and lead the teams that respond to users in the wild-across Reddit, X, LinkedIn, and ... to transform the customer experience. *What you'll be doing* * Build and lead a high-performance social support program across Reddit, X, LinkedIn, and adjacent… more
- CBRE (Atlanta, GA)
- Director of Organizational Effectiveness Job ID 250958 Posted 04-Dec-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative Location(s) ... Optimization &** **Operational Responsibilities** + Create and optimize workflows, SLA frameworks, intake processes, and governance systems that increase speed,… more
- Oracle (Atlanta, GA)
- …and data centers. We are seeking an accomplished Technical Program Manager to lead the vision, modernization, and global life cycle of Oracle's BADGE Kiosk Hardware ... solutions to maximize device uptime and proactive fault resolution. + Lead cross-organizational teams, including vendors and field services, to deliver against… more
- Truist (Atlanta, GA)
- …solutions, using tools specific to the project or the area. 2. Lead and participate in the development, testing, implementation, maintenance, and support of ... and monitoring in support of company standards. 5. Typically lead moderately complex projects and participate in larger, more...from the ground up and scaling at an enterprise level + Experience with Open-Source tools and frameworks +… more
- Truist (Atlanta, GA)
- …solutions, using tools specific to the project or the area. 2. Lead and participate in the development, testing, implementation, maintenance, and support of ... and monitoring in support of company standards. 5. Typically lead moderately complex projects and participate in larger, more...from the ground up and scaling at an enterprise level 5. Experience with Open-Source tools and frameworks. Experience… more
- Cardinal Health (Atlanta, GA)
- …for completing ServiceNow Data Incidents, Defects, and Tasks according to established SLA 's **.** Perform daily health checks on CMDD, Discovery data including ... + Create/maintain new schedules and patterns. + **Integration and Development:** Lead projects and provide status updates. Develop and integrate ServiceNow with… more