- Novo Nordisk Inc. (Seattle, WA)
- …needed to achieve the maximum return Facilitate as appropriate other field force customer engagement as needed Identify, understand, and evaluate the needs of ... the chance to be part of a truly global workplace, where passion and engagement are met with opportunities for professional and personal development. Are you ready… more
- Ryder System (Tukwila, WA)
- …Transportation, Fleet Maintenance and Supply Chain Services in the World! **Summary** The ** Customer Engagement Manager (CEM)** position is responsible for ... assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed… more
- Amazon (Seattle, WA)
- …a day, 7 days a week, and in over 20 languages (and growing). The Customer Engagement Technologies (CET) organization powers CS by developing elegant Customer ... Description Amazon's mission is to be 'Earth's most customer -centric company', and our award-winning Customer ...team is looking for a talented and experienced Product Manager to work across CET Technical Development, Operations, UX… more
- Amazon (Seattle, WA)
- … obsession into everything we do, and this is especially true in the Customer Engagement Technology (CET) department. CET owns the technology to support and ... Description Amazon.com is broadly recognized as #1 in customer service in the US and abroad. At...of applications. CET is looking for a Software Development Manager to work on a multi-year, large-scale, enterprise software… more
- Amazon (Seattle, WA)
- …The Data Science Manager in Natural Language Processing (NLP) within the Customer Engagement Technology, Self-Service and Automation team will work on the ... managers, to integrate Large Language Model (LLM)-based solutions into Amazon's customer service platforms. - Develop and implement strategies for data collection,… more
- Amazon (Seattle, WA)
- Description Amazon's Customer Engagement Technologies (CET) team is at the forefront of intelligent self-service and automation, leveraging cutting-edge GenAI ... technologies. We are looking for an exceptional Senior Technical Program Manager to lead the development and deployment of innovative GenAI chatbots, voicebots,… more
- Amazon (Seattle, WA)
- … obsession into everything we do, and this is especially true in the Customer Engagement Technology (CET) department. We are looking for a Sr. Technical ... Description Amazon.com is broadly recognized as #1 in Customer Service (CS) in the US and abroad....Program Manager (TPM) who can own the scoping, planning, and… more
- Amazon (Seattle, WA)
- …is deeply ingrained in everything we do, especially in the Customer Engagement Technology (CET) department. Leveraging conversational Artificial Intelligence ... is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by...learning (ML) technology, we strive to predict and resolve customer issues through self-service and automation solutions. The CET… more
- Amazon (Seattle, WA)
- Description The Data and AI team is a new function within Amazon Customer Service's Customer Engagement Technology (CET). We own the end-to-end process of ... A day in the life A typical day for a Senior Product Manager - Tech in the Customer Service Data and AI team involves balancing strategic thinking with hands-on… more
- Amazon (Seattle, WA)
- …mission is to be Earth's most customer -centric company, and our award-winning Customer Service (CS) Customer Engagement Technology (CET) organization is ... that mission. Amazon CS is one of the largest customer service organizations in the world. Our tens of...Team within CET is looking for a Senior Product Manager - Technical to define and execute our roadmap… more
- Amazon (Seattle, WA)
- …Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and own ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (Seattle, WA)
- …efforts. The ideal candidate is someone who is experienced in building and growing customer engagement , has experience with Owned and Operated channels (such as ... change the way people think about healthcare. The AHS Engagement Marketing Team is seeking a talented, customer... Engagement Marketing Team is seeking a talented, customer -obsessed and tenured marketer, to own end to end… more
- Amazon (Bellevue, WA)
- …to join our North America Food Safety and Compliance team as Principal Risk Manager , External Engagement and Trust. In this pivotal role, you'll position Amazon ... Description At Amazon, we're committed to being the most customer -centric company on earth, and food safety is a...North America Food Safety and Compliance team as Principal Manager , External Engagement and Trust. This role… more
- Amazon (Seattle, WA)
- …ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager , you will collaborate across roles to understand a ... Description AWS Engagement Managers seek to understand our customers' needs, their...customer 's mission objectives and define project goals. You will lead… more
- Amazon (Seattle, WA)
- …Business Marketing team is seeking a dynamic and experienced Sr. Product Marketing Manager to oversee Global User Engagement efforts for Amazon Business ... acquisition, engagement and maximize revenue growth across our global customer base. You will design and implement comprehensive digital marketing strategies… more
- Amazon (Seattle, WA)
- …Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (Seattle, WA)
- …and Service Group Owners to build & deploy mechanisms and tooling to scale engagement efforts. * Manage programs to drive customer supportability and usability ... innovation, and is frequently ranked at the top in Customer Service. Amazon's technology business has a history and...our Support Experience Owners to use in their Service engagement work, and be able to analyze data to… more
- Nordstrom (Seattle, WA)
- Job Description The Sr. Manager , Loyalty ( Acquisition & Early Engagement ) at Nordstrom is responsible for overseeing the strategy and delivery for loyalty ... agendas, and collaborate with key stakeholders to deliver a customer -centric strategy that drives growth. A day in the...and prioritize the learning agenda in accordance with loyalty customer acquisition and activation priorities. + Customer … more
- Amazon (Bellevue, WA)
- Description At Amazon, we're working to be the most customer -centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. If ... and buy anything online, this is your chance to make history. The Program Manager within the Program Management Office (PMO), reporting to the Leader of PMO,… more
- Amazon (Bellevue, WA)
- Description At Amazon, we're working to be the most customer -centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. If ... this is your chance to make history. The Program Management Office (PMO) Program Manager , reporting to the Leader of PMO, is responsible for executing the framework… more
