- Amazon (Seattle, WA)
- …to hire a Sr. Program Manager to join the Amazon Selling Partners Voice of Customer program team. This position will be instrumental in supporting ... experience, associate performance, and operational efficiency. As the Sr. Program Manager , VOC, you will leverage this...and own, create and execute the strategy of the Voice of Customer program for… more
- Amazon (Seattle, WA)
- …the Sr. Program Manager , VOC, you will create and own the strategy of the Voice of Customer program for PV Ads. you will review customer feedback ... Sr. Program Manager to join the PV Ad Product Program Management team and own the Voice of Customer (VOC) program . Video advertising is rapidly… more
- Amazon (Seattle, WA)
- …to drive the famous Andon Cord mechanism at Amazon. Key job responsibilities A Technical Program Manager (TPM) is responsible for the end to end delivery of a ... services to fulfill the vision of hub that channels voice of customer that enable business teams...to work with a product or projects various Technical Program Managers and Development Managers to ensure that status… more
- Amazon (Seattle, WA)
- … program from end to end-- defining metrics and processes. As the Owner for the Voice of the Customer (VOC) program you will be responsible for developing ... a robust and cohesive VOC program that allows our organization to react to customer escalations seamlessly. You will leverage data to drive proactive actions… more
- Amazon (Seattle, WA)
- …improve selling partner engagement and satisfaction, and build scalable solutions. The Principal Program Management for SAS's Voice of Seller will be directly ... the seller experience. * Create mechanisms that capture the Voice of Seller across a broad range of products...Basic Qualifications - 10+ years of relevant experience in customer support, program management, or related field.… more
- Chewy (Bellevue, WA)
- **Our Opportunity:** Chewy is seeking a skilled and strategic Sr Employee Engagement Manager to join our world-class Customer Service (CS) organization! We ... feedback and insights. You will have ownership of our Voice of the Team Member initiatives, ensuring that employee...Reporting to the Associate Director of Employee Engagement for Customer Service, you will collaborate with CS Leadership, CS… more
- Amazon (Seattle, WA)
- …quality, and scaling metrics among others 4. Ensure the voice of the Customer reflects through all program -related work 5. Identify trends and themes in ... issue resolution and prevention. We're looking for a Sr. Program Manager to help build operational processes...related field - * Experience in process redesign utilizing voice of the customer Amazon is committed… more
- Amazon (Seattle, WA)
- Description The Senior Program Manager , Americas Customer Experience, is a core member of Amazon's Worldwide Customer Service organization. This team ... with business stakeholders across the company to leverage the voice of the customer , drive continuous improvement,...job responsibilities * Vision and Roadmap Development: Craft strategic program roadmap and vision to address key customer… more
- Amazon (Seattle, WA)
- …network supporting Amazon's customers across the Americas Emerging region. This Program Manager is a key member of the Customer Service corporate program ... and develop the expansion planning needs for the CS Customer Experience (CX) program team and operations...with business stakeholders across the company to leverage the voice of the customer , drive continuous improvement,… more
- Amazon (Seattle, WA)
- …and solve complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Customer Experience, is a core member of Amazon's ... with business stakeholders across the company to leverage the voice of the customer , drive continuous improvement,...customer experience. Basic Qualifications - 5+ years of program or project management experience - Experience using data… more
- Amazon (Seattle, WA)
- …AWS Marketing Customer Experience team is seeking a highly skilled Senior Technical Program Manager who will own the full program responsibilities for ... development team(s) that would be affected, and the product manager for that area, if one exists to simplify...human-centric design and expression. We serve as the trusted voice of the AWS customer and operate… more
- Amazon (Seattle, WA)
- …The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future of the program . The Strategic Customer ... program . The key responsibilities of a Strategic Customer Success Manager include but are not...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Amazon (Seattle, WA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but are not...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Amazon (Sumner, WA)
- …machine performance, based on your own observations and the voice of the customer . * You will own communication of program execution and performance both ... unique role and privilege to work backwards from our customer needs and represent their voice through...Experience Org. In the position of Deployment Technical Infra Program Manager (TIPM), you will be tasked… more
- Amazon (Sumner, WA)
- …Sustainable Packaging Customer Experience Org. In the position of Sr Technical Infrastructure Program Manager , Deploy & Ramp Up, you will take a lead role in ... unique role and privilege to work backwards from our customer needs and represent their voice through...with high quality. The team, comprised of Technical Infrastructure Program Managers (TIPMs), engages in product design reviews early… more
- Amazon (Seattle, WA)
- …Are you passionate about improving customer experience? We are seeking a Sr. Product Manager to join the Voice of Customer (VOC) team within Worldwide ... Service (CS) organization. We are a cross-functional product, program , science, and engineering team who own a suite...vision and product roadmap for Amazon's flagship suite of Voice of Customer (VOC) tools and services.… more
- Amazon (Seattle, WA)
- …with customers and promotes continuous improvement as a culture, is organized self-starter Program Manager to drive projects that have direct impact on the ... operational and financial results. The ABCS Sr. Program Manager - Operations, is a core...with business stakeholders across the company to leverage the voice of the customer , drive continuous improvement,… more
- Amazon (Seattle, WA)
- …Amazon Customer Excellency Systems Team (ACES) team is looking to hire a Program Manager III. The GCF ACES team aims to improve Amazon's global fulfillment ... processes, products, and systems that raise the bar on customer experience. GCF ACES Program Managers are...organizational goals, within their area of expertise. As a program manager you will write effective narratives… more
- Amazon (Seattle, WA)
- …within ambiguous situations - +3 years of experience as a translator, editor, project manager , program manager or similar role with translation agencies, ... looking for a skilled candidate to take ownership of program management and process improvement to deliver a culturally...globally. Join us as we take the Amazon Music voice and brand to every edge of the map!… more
- Amazon (Seattle, WA)
- Description GOEX is looking for a Senior Program Manager with a demonstrated passion for building innovative new mechanisms that support our global mission to ... become Earth's Best Employer. As a Senior Program Manager on the GOEX PMO team,...inform direction of the business. - Empathy for the Voice of the Associate and Managers: Develop a keen… more