- Amazon (Seattle, WA)
- …policies, and improving seller performance though rewards and incentivization. This Principal Program Manager must be able to continually formulate a compelling ... robust and holistic set of signals to measure the CX across those dimensions, sharing performance insights with buyers... program vision and rigorously prioritize to drive impact with… more
- Amazon (Bellevue, WA)
- …selection for Amazon's customers. We are seeking an experienced and results-driven Program Manager to oversee and drive key customer experience initiatives ... reports on customer experience performance, initiatives, and recommendations to senior leadership and stakeholders. * Coordinate and manage customer experience… more
- Amazon (Seattle, WA)
- …the Mechatronics and Sustainable Packaging, Customer Experience (MSP CX ) organization. As a Sr . Program Manager , Business Operations you will be the MSP ... robotics deployment projects across multiple and competing workstreams. The Sr . Program Manager , Business Operations...continuity of business operations. - Develop the Capacity Planning Program roadmap across the MSP CX Organization… more
- Amazon (Sumner, WA)
- …joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr Technical Infrastructure Program Manager , Deploy & Ramp Up, ... with high quality. The team, comprised of Technical Infrastructure Program Managers (TIPMs), engages in product design reviews early...next generation product portfolio. In this role, the MSP CX D&R TIPM manages all aspects of project management… more
- Amazon (Sumner, WA)
- …Sustainable Packaging Customer Experience Org. In the position of Deployment Technical Infra Program Manager (TIPM), you will be tasked with collaborating with ... Description In the Mechatronics & Sustainable Packaging Customer Experience(MSP CX ) organization, we have the unique role and privilege to work backwards from our… more
- Qualtrics (Seattle, WA)
- …Join over 5,000 people across the globe who think that's work worth doing. **Engagement Manager - CX ** **Why We Have This Role** This role plays a pivotal ... customer experience programs. As a key member of the Customer Experience ( CX ) Professional Services team, this position contributes to the initial onboarding… more
- Amazon (Seattle, WA)
- …for Worldwide Defect Elimination (WWDE), we are seeking a dynamic, organized, and experienced Sr . Program Manager to manage our Voice of Customer Mechanism. ... and technical audiences. As a Voice of Customer (VoC) Sr . Program Manager overseeing the...insights, and develop strategies to enable stakeholder team address CX pain points and improve customer experiences. - Global… more
- Amazon (Seattle, WA)
- …and technology initiatives that improve the shopping experience. Key job responsibilities As the Sr . Technical Program Manager for the Shopping Design Tech ... operational excellence. A day in the life As the Sr . Technical Program Manager for...best practices to design a cohesive and delightful shopping CX . Your stakeholders include design, product, and engineering leadership,… more
- Amazon (Seattle, WA)
- Description This Senior Manager , Program Management,...Management: - Lead and manage a team of Amazon CX program managers - Effectively partner and ... will be the leader of the US Customer Experience ( CX ) Team working with Consumer Stores and Customer Service...position will also lead a team of customer experience program and project managers in order to continuously improve… more
- Amazon (Seattle, WA)
- …CX , while also striving for operational excellence. We are looking for a customer obsessed Sr . Program Manager to join our team to help redesign the ... creative content (Manage Your Experiments). We are a global program with a scaled portfolio of feature functionality, and...be able to communicate crisply in non-technical terms to senior management. In this role you will, * Work… more
- Amazon (Seattle, WA)
- …improve experiences for customers? The Amazon Fresh In-Store Product team is looking for a Sr Product Manager for Merchandising. This role will own a core set of ... the implementation. This PM will advocate for a bar-raising CX through improved product experiences and streamlined tooling. A...against a roadmap of features in partnership with Tech, Program and Operations Teams. The Sr . PM… more
- Amazon (Sumner, WA)
- Description As a Sr . Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects, developing and delivering the next ... facility network infrastructure including new builds, retrofits, expansions and program initiatives. Partnering with internal customers and internal/external stakeholders… more
- Amazon (Seattle, WA)
- …industry vertical. We are seeking a talented a results-driven, customer-focused, and innovative Sr . Product Manager to drive the development of these customer ... ensure consistent marketing communication and act as customer champion and influence CX improvement roadmap. Work with CA Marketing and Product Marketing Managers to… more
- Amazon (Seattle, WA)
- Description The Senior Program Manager , Brand Partnerships will support AWS Brand Partnerships marketing activation and execution of priority AWS marketing ... the needs and priorities of the Marketing organization. The Senior Program Manager is able...across internal marketing teams (legal, finance, tax, event technology, CX ) to build a playbooks defining new opportunities to… more
- Amazon (Seattle, WA)
- …and operations network supporting Amazon's customers across the Americas Emerging region. This Program Manager is a key member of the Customer Service corporate ... program team. This team proactively engages with business stakeholders...strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications - 2+ years of driving… more
- Amazon (Seattle, WA)
- …complex, global problems at scale? The Amazon Books team is looking to hire a Senior Product Manager -Technical to join the Books Core shopping team to transform ... and digital books. This role is expected to drive CX innovation, new product development, and experimentation for Books...development, and experimentation for Books experiences World Wide. The Senior Product Manager - Technical in this… more
- Amazon (Seattle, WA)
- …The Amazon Books team is looking to hire an experienced Senior Product Manager Technical to drive CX development, new product initiation and improvements for ... backwards from customer problems, and translate ideas into great CX on behalf of our customers. * Manage a...to senior executives Key job responsibilities The Senior Product Manager - Technical in this… more
- Amazon (Seattle, WA)
- …food? Help us revolutionize the way customers shop for groceries! We are hiring for a Senior Manager , PM-T to lead the product team driving Shopping CX for ... better experiences. The team is among five product teams in the broader CX grocery product organization, comprised of senior managers, product managers, and… more
- Amazon (Seattle, WA)
- Description Amazon's Store Rendering Tech team seeks an experienced Technical Program Manager to revolutionize software upgrades across thousands of web ... and libraries that accelerate Amazon Store builders to create CX that delights shoppers. We are responsible for services,...teams experience - 5+ years of technical product or program management experience - 5+ years of technical … more
- Amazon (Seattle, WA)
- …of financial services and consumer retail? The Amazon Payment Products team needs a Senior Product Manager to define and drive strategy and product feature ... features and services This position involves regular communication with senior leadership on risks, financial and operational program...organization. Key job responsibilities We are looking for a Senior Product Manager to own the credit… more