- Amazon (Seattle, WA)
- …for customers and solve complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Customer Experience, is a core ... At Amazon, we are working to be the most customer -centric company on earth. To do this, we look...Amazon teams to deliver on your roadmap. Partner with program /product managers, category teams, finance, legal, operations associates and… more
- Amazon (Seattle, WA)
- …solve complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Americas Customer Experience, is a core member of ... without authority. Key job responsibilities * Vision and Roadmap Development: Craft strategic program roadmap and vision to address key customer pain-points. * … more
- Amazon (Seattle, WA)
- …Artificial Intelligence? Then we're looking for you! We are seeking a Senior Program Manager to join the Customer Engagement Technology (CET) Team. You ... will be responsible for driving a high-visibility program of reducing customer service contacts that...science and engineering teams. You will work closely with senior leaders across cross-functional stakeholder teams within Amazon to… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service (CS) is seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) ... to ensure readiness and deliver projects that impact the customer and CS associate experiences. This role requires keen...skills. To excel, you will use your project or program management experience to advocate for, and improve, the… more
- Amazon (Seattle, WA)
- …network supporting Amazon's customers across the Americas Emerging region. This Program Manager is a key member of the Customer Service corporate program ... and develop the expansion planning needs for the CS Customer Experience (CX) program team and operations...strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications - 2+ years of driving… more
- Amazon (Seattle, WA)
- Description Amazon is looking for a ( Senior ) Program Manager with a strong delivery record and proven project management experience to own strategic, ... sellers, and third-party partners around the globe. As a ( Senior ) Program Manager with Amazon,...to resolve operational issues. As a program manager you will work cross-functionally to drive customer… more
- Amazon (Seattle, WA)
- …future is still to be defined? The Alexa Customer Journeys team is looking for a Sr . Technical Program Manager to drive program in the Alexa Identity ... passionate about building bar-raising experiences that will personalize Generative AI into customer 's daily lives? Do you thrive in tackling innovative new problem… more
- Amazon (Seattle, WA)
- …human centered design. Our team is looking for a talented and experienced Program Manager to coordinate CET global programs and communicate technical knowledge ... Description Amazon's mission is to be 'Earth's most customer -centric company', and our award-winning Customer ...- Perform needs analysis using available data and evaluate program results to improve and scale readiness and the… more
- Amazon (Seattle, WA)
- Description If you are a strategic thinker with a strong background in program management and the ability to drive cross-functional projects, we encourage you to ... impact across multiple organizations * Development of the overall program strategy, tactically driving teams in and outside of...up your sleeves and do whatever is necessary; general manager / owner mentality * Create, communicate, and manage… more
- Amazon (Seattle, WA)
- …is helping redefine the future of video advertising? Prime Video Ads is seeking to hire a Sr . Program Manager to join the PV Ad Product Program ... which positions us well for the long-term. As the Sr . Program Manager , VOC, you...create and own the strategy of the Voice of Customer program for PV Ads. you will… more
- Amazon (Seattle, WA)
- …top of AWS services. WW Greenfield Sr . PM role will be a senior business manager role responsible for working with internal high-level stakeholders to drive ... interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers… more
- Amazon (Seattle, WA)
- …experienced individual to join the Fire TV team as a Senior Program Manager to drive customer growth and engagement. As a Sr . Program Manager ... and content operations, you will have direct influence on the Fire TV customer experience! You will be responsible for content programming by building documentation,… more
- Amazon (Seattle, WA)
- …world wide across 200 territories and 30+ languages. We are looking for a talented Senior Technical Program Manager to join the engineering group for ... retention, to win-back. We build and scale a holistic customer relationship management program to deliver automated...and Tech teams, Global & Regional Marketing Teams and Senior Leaders. Key job responsibilities * Work with and… more
- Amazon (Seattle, WA)
- …they truly belong. Our team is seeking an innovative and highly motivated Program Manager (PM), Business Communications to support communications for the global ... Description The Worldwide Customer Service (CS) Communications team' mission is to...Seattle, WA, USA Basic Qualifications - 7+ years of program or project management experience - Experience owning … more
- Amazon (Seattle, WA)
- …people that develop them. During a new device deployment, the Sr . Technical Program Manager understands the end customer 's needs to ensure successful ... role provides the opportunity to engage with and lead the Technical Program Management aspect for these advanced cloud infrastructure solutions and the exceptional… more
- Amazon (Seattle, WA)
- …are. To help us fulfill this mission, we are looking for a talented Principal Program Manager to oversee the performance and quality of Prime Video's automated ... our mission is to build and scale a holistic customer relationship management program and deliver automated...experience - Experience managing, analyzing and communicating results to senior leadership - Experience owning program strategy… more
- Amazon (Seattle, WA)
- …in Digital, Device, and Alexa Support (D2AS)! We're looking for a Program Manager who is passionate about building customer trust across Digital and Device ... about helping customers, machine learning, and Alexa? Do you love improving the customer experience for millions of Amazon's customers? Come join the Privacy and… more
- Amazon (Seattle, WA)
- …using Artificial Intelligence? Then we're looking for you! We are seeking a Principal Program Manager to join the Customer Engagement Technology (CET) Team. ... Description Are you someone who cares about customer experience and wants to be involved in...You will be responsible for driving a high-visibility program of utilizing the capabilities of Artificial Intelligence (AI)… more
- Amazon (Seattle, WA)
- …products using Artificial Intelligence? Then we're looking for you! We are seeking a Program Manager to join the Customer Engagement Technology (CET) Team. ... You will be responsible for supporting a critical program maintaining a high quality customer experience...science and engineering teams. You will work closely with senior leaders across cross-functional stakeholder teams within Amazon to… more
- Amazon (Seattle, WA)
- …succeed as sellers in Amazon's store. We need a Sr Program Manager who is able to apply their customer obsession towards financial products that support ... their success as sellers. We are seeking an experienced program manager who understands the importance of...strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications - MBA, or Master's degree… more