- Trinity Health (Livonia, MI)
- …during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, multi-factor ... authentication (MFA), resets printers/terminals and provides user education on all TIS supported systems and telecommunications. + Demonstrates an ability to understand the customer's needs through developed listening and trouble shooting skills. Conveys… more
- Robert Half Technology (Livonia, MI)
- … Help Desk /Service Desk Analyst . This role focuses on providing IT ...* A minimum of 2 years experience in a Help Desk Analyst role or ... users within a dynamic industry. Responsibilities: * Provide basic IT support to ensure smooth daily operations. * Manage...ensure smooth daily operations. * Manage and resolve service desk tickets in a timely manner. * Assist in… more
- Henry Ford Health System (Detroit, MI)
- …+ Works effectively as part of a team in resolving issues escalated through the Help Desk in a timely manner. Investigates, tests, resolves problems related to ... GENERAL SUMMARY/PRIMARY FUNCTION: The Senior (Sr.) Application Analyst is responsible for participating in the overall...Provides input to support technology planning * Works with IT , Helios, and Operations management to ensure systems are… more
- TEKsystems (Farmington Hills, MI)
- Description The IT Service Desk Analyst I...remediate issues and strive to provide a positive Service Desk experience. Skills Help desk support, ... Servicenow, Application support, Windows 7, O365, Mobile device, Troubleshooting, Help desk , Service desk , Mac,...the top 10% of Calls Presented and Handled by Analyst . Strive to be in the top 10%… more