- Amazon (Seattle, WA)
- …in small quantities or bulk to run their business smoothly. We are looking for a Sr . Program Manager to join the Technology & Product Experience team within ... earns trust through broad stakeholder engagement and influence. The Sr . Program Manager will play...the business planning process and will get exposure to senior leadership across the broader CS Business… more
- Amazon (Seattle, WA)
- …especially true in the Customer Engagement Technology (CET) department. We are looking for a Sr . Technical Program Manager (TPM) who can own the scoping, ... Sr . TPM role will be highly visible across CS . You will be partnering with and influencing the...projects. The right candidate will possess a strong technical program management background, will have demonstrated experience leading medium… more
- Amazon (Seattle, WA)
- Description The Luxury Stores Customer Service Program Manager will be responsible for developing, implementing, and overseeing end-to-end customer service ... Provide regular reports, documentations (WBR, QBR, OP1, Narratives) and presentations to senior management on Customer Service program performance and outcomes.… more
- Amazon (Seattle, WA)
- …as third party partners and banks relied upon to process payments. The NA Operations Sr . Program Manager will manage relationship with our largest and ... engages in User Acceptance testing by coordinating across technical, business, accounting, CS teams and external partner to onboard new businesses to Amazon Payment… more
- Amazon (Seattle, WA)
- …that buy products in small or bulk quantities to run their businesses smoothly. As a Senior Product Manager on our team, you will define and execute the roadmap ... with our customers, and in Amazon Business Customer Service ( CS ), we make their experience delightful. We identify and...of all sizes, globally, and present these ideas to senior leadership. - Lead product operations, including monitoring and… more
- Amazon (Seattle, WA)
- …Digital & Alexa (D2AS) organization within Customer Service ( CS ) is seeking a Senior Program Manager for the Devices & Services Support (DSS) team. ... We are looking for a candidate with a strong program management skill set and a record of owning...strategy, end to end delivery, and communicating results to senior leadership - 5+ years of working cross functionally… more
- Amazon (Seattle, WA)
- Description The Amazon Customer Service ( CS ) organization seeks a Senior Product Manager to lead its Work Force Optimization Platform within the Worldwide ... teams to develop solutions for managing customer service resources effectively. The Senior Product Manager will be responsible for the platform's ongoing… more
- Amazon (Seattle, WA)
- …conversations. The Contact Center Management Solution Team within CET is looking for a Senior Product Manager - Technical to define and execute our roadmap for ... to be Earth's most customer-centric company, and our award-winning Customer Service ( CS ) Customer Engagement Technology (CET) organization is an essential part of… more
- Amazon (Seattle, WA)
- …using Artificial Intelligence? Then we're looking for you! The Amazon Customer Service ( CS ) Knowledge team is seeking an experienced Tech Product Owner to drive the ... Knowledge Management (KM) system. This system will empower customers and CS associates with accurate, accessible, and AI-powered knowledge to enhance customer… more
- Amazon (Seattle, WA)
- …Amazon Customer Service ( CS ) is looking for an experienced and highly motivated Senior Product Manager to re-define the way we detect and resolve defects. ... being scrappy and frugal with maintaining highest standards and scalability. As Senior Product Manager , you thrive in an entrepreneurial, highly ambiguous,… more
- Amazon (Seattle, WA)
- …at scale excite you? Amazon Customer Service ( CS ) is seeking a Principal Program Manager to lead cross-org initiatives focused on improving how we plan and ... technology and operations. This role requires close partnership with CS senior leaders to understand their priorities...4. 401(k) Plan Basic Qualifications - 7+ years of program or project management experience - 7+ years of… more
- Amazon (Seattle, WA)
- Description Amazon Customer Service ( CS ) is a large and global organization, obsessed with taking care of our customers and delivering reliably fast, convenient, and ... it. Whether customers interact with our self-serve solutions or CS Associates, we work hard to make sure they...to drive global product and digital transformation, engage with senior leaders to align on priorities, and influence strategic… more
- Amazon (Seattle, WA)
- …organizations to develop and scale solutions - Drive cross-functional alignment with senior leaders across Payments, Amazon Business, CS , Finance, Tax, ... responsibilities We are looking for a strong Principal Product Manager to join our product team to focus on...non-technical solves. You will own leadership reporting to the senior leadership level. You will be familiar with the… more
- Deloitte (Seattle, WA)
- …with the SAP solution portfolio for Enterprise Asset Management (EAM, PM, CS , MRS, Mobile, Intelligent Asset Management) + Hands-on functional configuration and ... + Experience leading pre-sales, proposal, and RFPs + Experience managing senior -level client relationships + Experience with developing eminence, thought ware and… more
- Amazon (Seattle, WA)
- …Intelligence? Then we're looking for you! We are seeking a Principal Product Manager Tech to join the Customer Engagement Technology (CET) Team. You will be ... for effective use of LLMs - Work with leaders across science, tech, product/ program management, corporate and operations to identify and manage new and existing… more