- Amazon (Seattle, WA)
- …responsibilities CUSTOMER FOCUS Evaluates products and services to continually drive quality of customer experience . Aggregates and escalates industry ... Scientific Supplies (BISS) team is looking for a self-driven Senior Vendor Management candidate that has a proven track...internal processes and programs to improve the supplier and customer experience . They will be able to… more
- Amazon (Seattle, WA)
- …responsibilities CUSTOMER FOCUS - Evaluates products and services to continually drive quality of customer experience - Aggregates and escalates industry ... and Scientific Supplies (BISS) team is looking for a Senior Vendor Manager (SVM) for Professional Medical category. The...to identify offering gaps, key brands to onboard and customer experience to offer. He/She owns vendor… more
- Amazon (Seattle, WA)
- …dates - Lead the development of reporting, insights and operational metrics that measure customer experience quality , and turn this data into insightful ... display our selection, price our products, provide the right customer experience and offer unparalleled customer...support. To support this vision, we are seeking a senior Product leader to drive the strategy and development… more
- Amazon (Sumner, WA)
- …on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr . Ops Engineer Deployment & Ramp, ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the...either a full program or a program region, the Sr . Ops Engineer sets standards and maintains quality… more
- Amazon (Seattle, WA)
- …schedule, budget, quality , along with risk and critical path management experience - Experience managing projects across cross functional teams, building ... Description Amazon.com is broadly recognized as #1 in Customer Service (CS) in the US and abroad....Engagement Technology (CET) department. We are looking for a Sr . Technical Program Manager (TPM) who can own the… more
- Amazon (Seattle, WA)
- Description AWS Monetization Customer Success and Experience Team is looking for a Sr . Program Manager that can work backwards from customer problems, ... through shared goals. We are seeking a dynamic and customer -centric individual to fill the role of Sr...customer needs and contribute to a more seamless customer experience * Act as a liaison… more
- Amazon (Seattle, WA)
- …to better quantify and qualify the quality of the search customer experience and are looking for a Senior Applied Scientist to lead the development and ... Key job responsibilities We are looking for an experienced Sr . Applied Scientist to lead LLM based signals development...routine inspection and deep business understanding as the search customer experience is being transformed. Keeping a… more
- Amazon (Seattle, WA)
- Description Amazon's Customer Experience and Business Trends (CXBT) organization is seeking a Senior Product Manager - Technical (PMT) to shape the future of ... Artificial Intelligence (AI) through the customer experience lens. Do you want to...efforts, with a focus on the agentic system builder experience ? We're seeking a scientifically-inclined Sr . PMT… more
- Amazon (Seattle, WA)
- …businesses and its partners to support regionally-contextual initiatives and to enable a customer experience that allows for a seamless shopping experience , ... Description Are you passionate about solving complex customer and business problems at scale? Want to...of e-Commerce solutions. We are seeking an entrepreneurial, results-oriented Sr . Product Manager - Technical. In this role, you… more
- Amazon (Seattle, WA)
- …The ideal candidate is passionate about driving and creating mechanisms to improve the customer shopping experience . As the Senior Product Manager, ... & Fitness (F2) is seeking a talented, driven and customer -obsessed Sr . Product Manager that will need...internal stakeholders, to elevate strategic projects and drive positive customer experience - Earns trust quickly and… more
- Amazon (Seattle, WA)
- …who are not afraid of taking bold bets and trying new things to improve the kids customer experience for Alexa. As part of a growing team, you will be iterating ... projects aim and build out technology to enable novel customer experiences. Key job responsibilities The Sr ....quality , along with risk and critical path management experience - Experience managing projects across cross… more
- Amazon (Seattle, WA)
- …and implement a comprehensive VoC strategy aligned with the organization's overall customer experience goals and objectives. This involves defining the scope, ... and experienced Sr . Program Manager to manage our Voice of Customer (VoC) Mechanism. You collaborate with business and technical teams to deliver world-class… more
- The ODP Corporation (Tukwila, WA)
- …the store. The Sr . Assistant Store Manager will help lead a customer -centric environment, engage with the local community, all while fostering a positive culture ... Manager also assists with store operations, cash handling, and resolving associate and customer concerns. The ideal Sr . Assistant Store Manager should be… more
- Amazon (Seattle, WA)
- …both free and paid products, all backed by Amazon's scale and commitment to customer experience . Online advertising includes the highest levels of challenge on ... level. We are looking for a passionate and experienced Senior Business Intelligence Engineer ( Sr . BIE) to...strategy and roadmap for improving books advertising performance and customer experience for shoppers, readers, and book… more
- Amazon (Seattle, WA)
- …Developing a systematic approach to improve processes to achieve better efficiency, quality , and customer satisfaction 2) Building mechanisms that identify, ... The Sr Technical Program Manager will 1) Drive a customer -obsessed culture through measurable actions and outcomes. 2) Maintain the highest standards… more
- Amazon (Seattle, WA)
- …We directly influence the design of new programs that impact the business and customer experience . As an ideal candidate, you have a deep understanding of ... Devices research team seeks a thoughtful, creative, and passionate Sr . User Researcher to help us define how Amazon...partner teams. - Drive impact to the business and customer experience , as measured by changes to… more
- Amazon (Seattle, WA)
- …for Sr . Technical Program Managers who are passionate about customer 's end-to-end shopping journey, leading large and complex multi-team projects through the ... and organizations - Establish metrics and indicators for business success and high quality technical deliveries - Communicate regularly with senior management on… more
- Amazon (Seattle, WA)
- …compliance and quality requirements with category expectations to ensure a positive customer experience . Your primary objective will be to advocate for the ... Description As the Sr Program Manager, you will play a crucial...be to: * Protect Customers from Unsafe Selections: Make customer experience the top priority by always… more
- Amazon (Seattle, WA)
- …generation of contact routing for Amazon Customer Service, providing a seamless customer support experience and ensuring issues are resolved during the first ... a myriad of applications. CET is looking for a Senior Software Development Engineer (SDE) to work on a... customer effort by improving the discoverability of customer entry points, creating a contact experience … more
- Amazon (Seattle, WA)
- Description A Sr Front End Engineer in the Partner Experience Engineering organization is responsible for setting the technical direction for front end ... content is published on time and without defects. A Sr FEE for our org therefore has to help...term success 4. Ensure that teams with limited UI experience can succeed in building high quality … more