- WM (Plymouth, MI)
- …+ Meets or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and ... a plus!** **I. Job Summary** As a customer service representative (CSR), you will interact with WM Customers via...both independently and as a team to ensure exceeding call center 's standards + Balances team and… more
- Robert Half Office Team (Detroit, MI)
- Description We're Seeking a Customer Service Representative ! Robert Half is seeking an articulate, highly skilled Customer Service Representative . Do you enjoy ... contract / contract position in Detroit, Michigan, this Customer Service Representative opportunity could be for you! Major responsibilities - Contribute accurate,… more
- Trinity Health (Ypsilanti, MI)
- …This role is M-F, 40hr per week, "business hours". Under general supervision, responsible for performing the Patient Access Process components including scheduling, ... registration, and insurance verification. Interacts with patient and physician office staff to schedule basic cardiology future services for patients including the coordination of multiple cardiology services in proper sequence, as well as informing… more
- IQVIA (Detroit, MI)
- **Bi-lingual Pharmacy Support Call Center Representative ** _Contract Remote Role - Location (Open to Remote US)_ As the only global provider of commercial ... we are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative ** to join our team. In this position, you will… more
- R1 RCM (Detroit, MI)
- …+ High school diploma or GED + Minimum 1 year of experience in a healthcare call center environment For this US-based position, the base pay range is $14.11 - ... AI, intelligent automation, and workflow orchestration. As our Patient Solutions Representative II, you will liaison between patients and the healthcare… more
- Percepta (Dearborn, MI)
- …bring first-class service across each market we support. As a Customer Care Representative /Guides in Dearborn, MI you'll be a part of creating and delivering amazing ... customer on client products and services. * Utilize all resources, including the call specific applications, to obtain the correct answer for the customer. *… more
- R1 RCM (Detroit, MI)
- **Location: Ascension St. John Hospital & Medical Center ** **Shift Hours: PRN, part-time, on- call Wednesday and Thursday 7PM - 7:30AM** R1 is the leading ... analytics, AI, intelligent automation, and workflow orchestration. As our **Customer Service Representative ** , you'll work to help our patients check into the… more
- Anywhere Real Estate (Detroit, MI)
- …background includes:** + 1 to 3 years of sales experience (preferable from a call center environment) + Personal Lines Insurance license or the Property and ... Casualty Insurance Licenses (or willingness to acquire during the first 30 days of employment) + A passion for sales + Ability to learn new software programs and technology + Bilingual/Spanish preferred Our Insurance Agency helps real estate agents provide… more
- Allied Universal (Dearborn, MI)
- …position starts at $18.04/Hr.** + **The Schedule is Tue.-Sat., 3P-11P.** + ** Call Center /Dispatch experience preferred.** + **We offer attractive payment ... is currently seeking motivated and qualified candidates to join our Global Security Operation Center (GSOC) team as a GSOC Operator. The GSOC is a 24 hours per… more
- Fresenius Medical Center (Romulus, MI)
- …state/federal regulations and company policy. * Provides scheduled after hour technical on- call coverage for your clinics as needed. **EDUCATION AND CREDENTIALS:** + ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Fresenius Medical Center (Detroit, MI)
- …The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions ... assigned facilities and various locations within the community. + Position requires on- call rotation including night, day, weekend, and holidays. + The work… more
- Rock Family of Companies (Detroit, MI)
- …you'll lead and inspire the operations team within an inbound/outbound call center environment, overseeing loan processing, servicing, collections, and ... Efficiency & Continuous Improvement:** Regularly review and optimize processes in call center operations, collections, and loan processing to enhance… more
- BeneLynk (Detroit, MI)
- …a position that is responsible for capturing and socializing a clear understanding of the call center processes. To serve as a source of expertise within the ... in the evolution of the BeneLynk platform; Lynk360. This representative will be critical in the execution of Quality...are being developed and deployed for use by internal call center agents, are absent of issues… more
- State of Michigan (Ypsilanti, MI)
- …Assistant E10, Corrections Medical Unit Officer E10, Corrections Resident Representative E10, Corrections Security Representative E10, Corrections Transportation ... If you have questions or need assistance uploading and/or attaching your documents, please call the Office of Career Services toll free at ###. The Department of… more
- Live Nation (Detroit, MI)
- …public + Modify, maintain and update all customer database files + Develop and maintain call center phone system, and keep current all phone menus and calendars ... of the Department + Organize/Manage daily & nightly Box Office operations (Will Call , Guest List, Ticket Sales, Ticket Scanning, etc.) + Assist and support box… more
- Rock Family of Companies (Detroit, MI)
- …yourself. The Real-Time Workforce Management Analyst monitors and responds to real-time call volume and staffing to ensure service standards are consistently met. ... real-time lead flow, inbound volume and forecasts, staffing levels, adherence and call queues + Respond to business performance metrics (volume/staffing) by working… more
- Carhartt, Inc. (Dearborn, MI)
- …RemoteFLSA: ExemptJob Band: Executive Job Summary The Director of the Global SAP Center of Excellence is responsible for driving the strategy to create a robust, ... the table and the honor of continuing the legacy. Representative Responsibilities + Coach, mentor and develop the SAP... Responsibilities + Coach, mentor and develop the SAP Center of Excellence team, including team leaders and architects.… more
- Rock Family of Companies (Detroit, MI)
- …who are past due or in danger of falling past due in a high paced call center environment + Various shifts available (10am-7pm, 12-9pm) + Proactively reach out ... and determine next steps for resolution + De-escalate clients by utilizing call skills such has actively listening, influencing, and persuasion **About You** Minimum… more
- Trinity Health (Livonia, MI)
- …within THAH policies and procedures. + Ensures all data entered the call center software, clinical application software, admission log/other reports as ... Agency services, and functioning as a clinical resource and customer service representative . Receives and processes client referrals as prescribed by the physician,… more
- City of Detroit (Detroit, MI)
- …Qualifications ESSENTIAL REQUIREMENTS Physical Requirements: The physical demands described here are representative of those that must be met by an employee to ... work sites, and respond to after hour emergencies and on- call responses. EMPLOYMENT BENEFITS The City of Detroit offers...Agency City of Detroit Address Coleman A. Young Municipal Center 2 Woodward Ave ste 316 Detroit, Michigan, 48226… more