- HomeSafe Alliance (Trenton, NJ)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... in lieu of degree + 5 years progressive customer service experience , preferred contact center + Prior experience managing direct reports in a… more
- Envista Holdings Corporation (Quakertown, PA)
- …requirements** + Associates degree + 2+ years of contact center experience + Experience with Customer Relationship Management Systems (CRM) **Target ... help others, and commit to helping us improve our customer lives and celebrate the difference in others._ _Who...requirements** + HS Diploma or equivalent + 1-3 years' experience in a customer service-related field **Preferred… more
- Intermountain Health (Trenton, NJ)
- …job training and pass-off requirements. **Minimum Qualifications** + Six months of customer service experience involving interactions with customers in person ... involving word processing and data entry. **Preferred Qualifications** + One year of customer service experience , especially in a Hospital or Medical Office. +… more
- PNC (Yardley, PA)
- …be successful in this position. **Preferred Skills** Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, ... and coaches the branded sales process to proactively achieve sales targets and customer loyalty. + Drives the employee engagement experience . Responsible for… more
- Meta (Trenton, NJ)
- …be accountable to oversee all contracting for the project lifecycle of 3-5 data center campuses in North America. The role will partner with Contracts leadership and ... a growing digital infrastructure team and work on industry-leading hyperscale data center projects in an exciting and fast-paced environment. There has never been… more
- St. Luke's University Health Network (Easton, PA)
- …years of demonstrated customer service excellence in a contact center preferred + Previous healthcare experience with medical terminology preferred + ... St. Luke's is proud of the skills, experience and compassion of its employees. The employees...Center role is critical to an exceptional patient experience . This role provides a positive patient experience… more
- Henkel (Bridgewater, NJ)
- Sr Manager Application Engineering, Technical Center **_About_** **_this_** **_position_** At Henkel, you can build on a strong legacy and leading positions in both ... Senior Manager Application Engineering responsible for leading our Bridgewater NJ Technical Center and lab staff supporting our Paper, Flexible, and Specialty Tapes… more
- Pearson (Trenton, NJ)
- …or equivalent required + Must possess excellent customer service skills. + Call center experience is preferred + A very friendly and helpful attitude and the ... have excellent oral and written communication skills + Excellent attendance is required + Experience working with a PC and a Windows environment is required + … more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …Degree or equivalent OR 4 years' relevant experience in lieu of degree. + Experience in customer service. + Experience analyzing data or working on a ... The ER&R Support Center Analyst will need to process requests from...escalation. Most of a Support Analyst's work consists of customer service, email communication, phone communication, and working within… more
- Zufall Health Center (Somerville, NJ)
- …disease. + Track and support patients when they obtain services outside the center such as the Emergency Department, hospitals and other subspecialists. + Follow up ... Program. + Be the system navigator and point of contact for patients and families, with patients and families...assistance). + Triage patients who present to the health center and who require evaluation for routine, acute, emergent,… more
- JPMorgan Chase (New Britain, PA)
- …diversity and inclusion. Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their ... in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients...relationships + 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new… more
- Dow Jones (Princeton, NJ)
- …in our Princeton, NJ office reporting to the Director of Customer Experience Analytics. **You Will:** ** Contact Center Performance Reporting:** + Provide ... Leverage a multitude of data points to weave compelling customer experience narratives in order to bring...results with minimal direction. + An in-depth understanding of contact center metrics. + Microsoft Excel Master… more
- Under Armour, Inc. (Trenton, NJ)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and...handling efficiency. * Driving alignment on performance standards with Contact Center leadership team and Business Partner… more
- Fresenius Medical Center (Princeton, NJ)
- …procedures, and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement ... meet the practice requirements in the state in which he or she is employed. ** EXPERIENCE AND REQUIRED SKILLS** **:** + 0 - 1 year's related experience .… more
- Novo Nordisk (Plainsboro, NJ)
- …Start: June 2nd, 2025 Program End: August 8th, 2025 Scope of Position The Customer Experience Automation intern will be reporting and working closely with the ... Customer Experience Architecture & Automation Lead. Within...is valuable for business objectives, consent-based data collection (preference center ) and customer /channel journey mapping. The intern… more
- NJM Insurance (Trenton, NJ)
- …plan, health coverage, a generous paid time off plan, and much more! The Commercial Customer Contact Center Representative is the primary NJM customer ... and assignments and completed other duties as assigned. Required Qualifications and Experience * Strong customer service skills including oral and written… more
- Dow Jones (Princeton, NJ)
- …status updates. Business Area: Dow Jones - Customer Service Job Category: Customer Service & Contact Center Operations Union Status: Non-Union role ... customer interaction. You will reside on the Customer Experience Team, reporting to the ...receive superior service + Act as the primary management contact for Customer Service when the CS… more
- TEKsystems (Raritan, NJ)
- …school diploma or GED preferred. 2-4 years customer service related experience required. Skills call center environment Additional Skills & Qualifications - ... + customer service Description The main function of a call center / customer service specialist is to interact with customers to provide information… more
- Dow Jones (Princeton, NJ)
- …status updates. Business Area: Dow Jones - Customer Service Job Category: Customer Service & Contact Center Operations Union Status: Union role ... handling escalated customer concerns (preferred). + Experience in a call center environment (preferred)....in a call center environment (preferred). + Experience with sales/ customer retention skills (desired). +… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience ** + Oral and written communication ... to deliver exceptional public services and programs. Our multi-faceted technology and customer experience (CX) solutions achieve program outcomes, solve critical… more