- Otsuka America Pharmaceutical Inc. (Trenton, NJ)
- **Job Overview:** The Director , Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization ... of customer engagement platforms , starting with,...of customer engagement platforms , starting with, but not limited... for Engagement and insights Excellence, the Director will manage the Customer Engagement… more
- ISC2 (Trenton, NJ)
- …of Enterprise Applications + Web Analytics & Tagging Lead + Community & Engagement Platforms Owner + Provide mentorship and technical guidance across assigned ... of our successes. Learn more. **Position Summary** The Senior Director of Digital Platforms will lead the...experimentation and implementation of AI use cases related to customer experience, reporting, and engagement + Collaborate… more
- Coinbase (Trenton, NJ)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... customer satisfaction (CSAT). * Oversee integration and customization of SaaS platforms and in-house applications to deliver seamless customer and agent… more
- Otsuka America Pharmaceutical Inc. (Trenton, NJ)
- The Director , External Expert Strategy & Engagement is a critical role responsible for defining, standardizing, and overseeing the company's global strategy for ... stage (Early vs. In-line). This position reports directly to the Executive Director of External Engagement and Field Excellence. **Job Description** **Key… more
- Otsuka America Pharmaceutical Inc. (Trenton, NJ)
- …and ethical standards governing HCP interactions globally + Familiarity with digital engagement platforms , CRM systems, and data-driven engagement models ... **Job Summary** The Associate Director , R&D HCP Engagement CoE is...experts, ensuring the CoE service model evolves based on customer needs and reputational impact + Develop and implement… more
- Bristol Myers Squibb (Princeton, NJ)
- …understanding of omnichannel strategies and how orchestration / NBA engines drive customer engagement . + Experience designing or operating rules-based and ... capabilities that determine which actions, messages, and channels to deploy for each customer and when. The Director will translate brand and Therapeutic Area… more
- Bristol Myers Squibb (Princeton, NJ)
- …understanding of omnichannel strategies and how orchestration / NBA engines drive customer engagement . + Experience designing or operating rules-based and ... automation capabilities that guide actions, messages, and channel selection for each customer . The Associate Director collaborates closely with brand and… more
- Bristol Myers Squibb (Princeton, NJ)
- …processes that power our omnichannel content, customer data, and engagement ecosystems. The Director will partner with the CRM/Marketing Automation, ... Taxonomy & Tagging Framework** + Develop a comprehensive taxonomy covering content, customer , channel, product, campaign, and engagement classifications. + Build… more
- Institute of Electrical and Electronics Engineers (Piscataway, NJ)
- …business challenges and processes. Knowledgeable about data privacy and its application in platforms and in the member and customer systems of the organization. ... Senior Manager Member Platforms (E5998) - 250249 : MGT-B50 Description Job...of data-informed product decisions, online platform marketing, and incorporating customer feedback. This role will have budgetary responsibility as… more
- Capital One (Trenton, NJ)
- …roadmap that aligns with business objectives, sales goals, and the overall customer lifecycle (Acquisition, Engagement , Retention). + Evaluation & Selection: ... Director , Marketing Technology Lead - Capital One Software...a non-technical audience. + Experience with Account-Based Marketing (ABM) platforms (eg, Demandbase, Terminus). + Familiarity with Customer… more
- Bristol Myers Squibb (Princeton, NJ)
- …best practices + Exceptional knowledge of commercial data domains, including Customer 360, Incentive Compensation, Claims/Payer, Omnichannel Engagement , and ... in their personal lives. Read more: careers.bms.com/working-with-us . **Summary:** The Director , Commercial Data Product Owner will implement and operationalize the… more
- Ascendis Pharma (Princeton, NJ)
- …and develop their skills. Position Summary The Senior Manager, Omnichannel and Customer Engagement supports the execution and optimization of omnichannel ... digital, social, and non-personal promotional tactics. + Monitor and optimize customer engagement across HCP and patient/caregiver touchpoints. + Support… more
- Bristol Myers Squibb (Princeton, NJ)
- …(eg, Customer 360, Incentive Comp Data, Claims/Payer Data, Omnichannel Engagement Data) + Prioritize enhancements using business value, risk, and resource ... best practices + Exceptional knowledge of commercial data domains, including Customer 360, Incentive Compensation, Claims/Payer, Omnichannel Engagement , and… more
- Otsuka America Pharmaceutical Inc. (Trenton, NJ)
- …system and achieving audit-readiness. This position reports directly to the Associate Director , R&D HCP Engagement Center of Excellence (CoE). **Job ... the engagement process, escalating systemic issues to the Associate Director for strategic resolution + Maintain meticulous documentation and record-keeping for… more
- FranklinCovey (Trenton, NJ)
- …schools and institutions. To learn more, visit franklincovey.com **Title:** Director of Engineering - FranklinCovey Enterprise **Payroll Title:** Director ... AI Coach **Job Summary** FC is seeking a hands-on Director of Engineering to lead multiple product teams building...multiple product teams building the learning experiences and enterprise platforms that power our clients' behavior change at scale.… more
- J&J Family of Companies (Titusville, NJ)
- …committed to raising the bar on the patient experience (Px). The Patient Engagement and Customer Solutions (PECS) organization will create more personalized, ... Customer Intelligence, Data Analysis, Developing Others, Digital Marketing Platforms , Execution Focus, Financial Analysis, Financial Competence, Inclusive Leadership,… more
- Bristol Myers Squibb (Princeton, NJ)
- …delivering, and evolving AI-driven CRM and commercial architectures that transform field engagement and customer experience. This role leads the integration of ... Architect drives innovation that directly improves field productivity, optimizes HCP engagement , and increases overall customer impact. **Key Accountabilities:**… more
- Bausch + Lomb (Bridgewater, NJ)
- …in the future. **Overview** We are seeking a strategic and results-driven **Senior Director of Marketing** to lead the eye care professional (ECP) marketing strategy ... of the eye care landscape, and a passion for impactful brand storytelling and engagement . They will also have a proven record of success in developing customer… more
- Trellix (Trenton, NJ)
- …a senior leadership role responsible for driving revenue growth, market penetration, and customer engagement across a defined region. This role focuses on ... **_Job Title:_** Regional Director , Sales **About Skyhigh Security:** Skyhigh Security is...role responsible for driving revenue growth, market penetration, and customer engagement across a defined region. This… more
- PagerDuty (Trenton, NJ)
- …and pricing models. + Drive product decisions with a strong focus on customer value measured through product engagement and feedback, and financial impact ... a flexible, award-winning workplace. PagerDuty is seeking a **Senior Director of Product Management, AI and Automation** , to...features and agents by evolving our data and agent platforms . + Expand our AI ecosystem through partnerships and… more