- Subaru of America (Camden, NJ)
- …requires flexibility in scheduling. The Quality Coach will partner with a Customer Advocacy Manager for a quarter and then will rotate to the next team; ... standard quality tools and practices to evaluate Customer Advocacy customer interactions fairly...Listening sessions, as well as other Customer Advocacy Department (CAD) meetings where quality … more
- Educational Testing Service (Princeton, NJ)
- …including creative and brand, product and lifecycle marketing, and channel and customer acquisition. Across these areas, you must be rigorous in measuring results. ... This individual must be an owner and a "player coach " and be prepared to be a strategic leader...functions and channels + Ensure a high bar of quality and judgment that puts our best foot forward… more