- Dell Technologies (Round Rock, TX)
- Federal Technical Staff , Systems Development Engineering - DOE Technical Staff , Systems Development Engineering As a technical Staff ... the best work of your career and make a profound social impact as a Technical Staff , Systems Development Engineering on our AI solution Team in Austin Texas… more
- Mass Markets (Killeen, TX)
- …DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with ... call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other departments… more
- Mass Markets (Killeen, TX)
- …industry-leading organization. We are seeking a tech-savvy and customer-oriented Technical Support Representativeto provide first-level support for technical ... contact center. You will assist customers with troubleshooting, product setup, and technical inquiries across various platforms. To be considered for this role, you… more
- Mass Markets (Killeen, TX)
- …a brief pre-employment test. POSITION RESPONSIBILITIES This position is a technical support role, troubleshooting VoIP Phones, Data Gateways, and High-Definition ... the customers reason for contacting Tech Support + Leverage multiple systems to research and troubleshoot service disruptions; coordinate with other departments… more
- SAM LLC (Cedar Park, TX)
- …Instruct and help develop less experienced system and network administrators and other technical staff where appropriate What You Bring to SAM + Bachelor's ... systems and services + Security Event Response: Main technical escalation point in the event of a security...Mentoring: Instruct and help develop less experienced system and network administrators and other technical staff where… more
- Mass Markets (Killeen, TX)
- …call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public ... positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and assist callers with product and process related inquiries and… more
- Texas State University (Round Rock, TX)
- …+ Management experience in a simulation laboratory, healthcare setting, or related technical environment. + Demonstrated success in staff and faculty team ... laboratory, healthcare setting, education, or information technology or related technical environment. + Proven experience with simulation equipment, low and… more
- Mass Markets (Killeen, TX)
- …In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally ... SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact… more
- NANA Regional Corporation (Fort Hood, TX)
- …or turned in is serviceable, safe, and compliant with US Army technical manuals (TMs), regulations, and contract requirements. The mechanic supports the turn-in ... or disposal. **Responsibilities** **Equipment Inspection & Maintenance:** + Perform technical inspections on heavy equipment, tactical vehicles, and MHE during… more
- Mass Markets (Killeen, TX)
- …While prior contact center experience isn't required, experience in customer service, technical support, inside sales, or back-office support in a contact center ... you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with… more
- Mass Markets (Killeen, TX)
- …Desk Representativesto join our team in supporting inbound customer service, technical support, and back-office operations for both commercial and public sector ... clients. In this role, you will handle incoming inquiries, troubleshoot basic technical issues, and assist customers with product and process-related questions all… more
- Mass Markets (Killeen, TX)
- …processing. In this role, you will handle inbound inquiries, troubleshoot technical issues, assist callers with inquiries, and professionally represent some of ... While prior contact center experience isn't required, experience in customer service, technical support, inside sales, or back-office support in a contact center… more
- Texas State University (Round Rock, TX)
- …involves troubleshooting issues, maintaining accurate inventory and data records, and providing technical training and support to faculty, staff , and students. ... Support video conferencing needs across the University. + Communicate effectively with faculty, staff , and co-workers. + Provide technical training to faculty, … more
- Mass Markets (Killeen, TX)
- …DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with ... call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other departments… more
- Mass Markets (Killeen, TX)
- …to customers, understand their needs, and resolve customer issues + Research systems to find missing information; coordinate with other departments to resolve issues ... as applicable + Utilize systems and technology to complete account management tasks +...personal information + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Attend… more
- Mass Markets (Killeen, TX)
- …join our team and provideinbound support, help desk assistance, technical troubleshooting, and back-office processingfor both commercial and public sector ... handleinbound inquiries, resolve product and process-related questions, troubleshoot basic technical issues, and professionally represent some of theworld's most… more
- Mass Markets (Killeen, TX)
- …& Sales Representative, where you'll support customers across the country with technical support, account management, and product sales. This is an entry-level ... actively to understand customer needs and provide accurate solutions + Utilize internal systems and tools to manage customer accounts and process claims + Accurately… more
- Mass Markets (Killeen, TX)
- …of contact for customers handling inbound calls, resolving basic technical issues, answering product and process-related inquiries, and identifying opportunities ... DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with… more
- NANA Regional Corporation (Fort Hood, TX)
- …Coordinators to verify serviceability and documentation during equipment turn-in. + Provide technical advice to Army and contractor staff on GSE condition ... forklifts, and specialized support tools) are serviceable, compliant with US Army technical manuals (TMs), and properly prepared for storage, turn-in, or transfer.… more
- Mass Markets (Killeen, TX)
- …understand customer needs and provide accurate solutions + Troubleshoot basic technical issues and escalate complex cases appropriately + Ensure first-call ... training materials to answer inquiries + Maintain accurate customer records in CRM systems + Document call outcomes and resolutions clearly and thoroughly + Handle… more